“CANNOT COMMENT ON ANYTHING, as I was not able to stay in the property. The “host” has never contacted me with the instructions how to gain access to the room, and has never responded to my calls, messages and communication via the Booking App. I’ve been using Booking.com for years and has never been in a situation like that. Particularly stressful as it supposed to be a great service!”
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
