Reviews of Aberdunant Hall 4 stars
Prenteg, Porthmadog, LL49 9SR, United Kingdom

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLovely grounds and rooms. Restaurant very good food and friendly staff. Our group stayed in the hotel, gatekeepers cottage and lodge and everyone was comfortable and pleased with standard of accommodation. Gatekeepers cottage was a lovely place for the 12 of us to spend our evenings with plenty of space inside and out .
Nothing
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWonderful accomodation in a magnificent setting with great amenities. The staff both at check in and in the lovely restaurant and bar were lovely and welcoming. Food was terrific and great value. A fantastic few days we will be back!
Nothing!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewComfortable, practical
Thank you so much for your kind words! We’re delighted to hear you had a brilliant stay and found everything comfortable and practical. We can’t wait to welcome you back again soon!
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewPeaceful and friendly
Shame dost have a pool - that’s the only criticism
Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that you found our place peaceful and friendly, and it’s wonderful to know you’d like to visit us again. We understand that having a pool would be a great addition, and we truly appreciate your feedback. We look forward to welcoming you back for another relaxing stay soon!
Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that you found our place peaceful and friendly, and it’s wonderful to know you’d like to visit us again. We understand that having a pool… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWe stayed in a luxury lodge with a hot tub it was lovely and the food at the hotel restaurant was amazing.
We found the restaurant at the hotel was very popular and couldn't always book a slot at the time we wanted but other than that it was a wonderful escape.
Thank you for your lovely feedback! We’re delighted you enjoyed the lodge, hot tub, and our restaurant. We’re sorry about the limited availability at peak times, but we’re so pleased you had a wonderful escape overall. We look forward to welcoming you back soon
Thank you for your lovely feedback! We’re delighted you enjoyed the lodge, hot tub, and our restaurant. We’re sorry about the limited availability at peak times, but we’re so pleased you had a wonderful escape overall. We look forward to we… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation was great, breakfast was tasty and fairly priced. Great setting and gardens.
The pillows and bed were quite firm, not the end of the world but made it tricky for me to get some sleep.
Thank you for your kind words about our location, gardens and breakfast. We’re sorry the bed and pillows weren’t quite to your comfort, but we truly hope to welcome you back soon.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location is gorgeous and the rooms were lovely. The standard of cleanliness was excellent
The younger colleagues seemed uncomfortable around customers. This place could be even better with some thought, for example my husband uses a walking stick for balance, when he ordered coffees at the bar there were colleagues standing round talking with only one person serving, no other me offered to carry the drinks to our table. This may seem petty but to me it symbolises how a little attention could improve the customer experience.
Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our beautiful location, lovely rooms, and high standards of cleanliness. We also appreciate your constructive comments regarding our younger team members. We are proud to work with a number of enthusiastic young colleagues who are a vital part of our team. Many are at the start of their hospitality careers, and with support and training over the coming weeks and months, they will grow in confidence and develop the attentiveness we know our guests deserve. We are very proud of our customer service results, so we were surprised to read that assistance was not offered on this occasion, as this is something our team would usually do as second nature. Please accept our apologies for this lapse. Your feedback is valuable in helping us guide and mentor our team, and we’re grateful for it. We hope to have the pleasure of welcoming you back, so you can experience the progress we know they will make
Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our beautiful location, lovely rooms, and high standards of cleanliness. We also appreciate your constructive comments regarding our younger tea… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything. wonderful place, the caravans are equipped with everything you need, the park is very beautiful and well-maintained. The hot tub was perfect. I have no complaints.
I liked everything
Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed your stay, found the caravan well-equipped, and had the chance to relax in the hot tub. It’s also lovely to know you appreciated the beauty and upkeep of the park. We’re thrilled everything was just right for you and look forward to welcoming you back again soon
Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed your stay, found the caravan well-equipped, and had the chance to relax in the hot tub. It’s also lovely to know you appreciated the beauty and upkeep of … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWhat a beautiful place, great room, very clean and tidy, power shower, lovely restaurant in a picturesque setting, with walks through the park. The lap of luxury at a very reasonable price.
Thank you for your lovely review! We’re so pleased you enjoyed your stay and hope to welcome you back again soon
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExcellent staff Enjoyed the meals in restaurant The Garden Terrace for an evening drink
No issues with the property
Thank you for visiting us. We’re so glad you enjoyed the meals, the Garden Terrace, and our team’s hospitality. We hope to welcome you back soon!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewExcellent service and friendly staff. We loved the freshly cooked pizza. Lovely safe place for the kids to play. Easy check-in and out process.
The towels provided were very small and no bath mat.
Thank you for your kind comments — we’re delighted you enjoyed the friendly service, freshly cooked pizza, and that the children had a safe place to play. We’re also pleased check-in and check-out were nice and easy for you. We’re sorry to hear about the towels and bath mat. A bath mat is provided in our Cabana Suites, and we’ll make sure this is made more prominent in future so it’s easier to find. We really appreciate your feedback and look forward to welcoming you back again soon.
Thank you for your kind comments — we’re delighted you enjoyed the friendly service, freshly cooked pizza, and that the children had a safe place to play. We’re also pleased check-in and check-out were nice and easy for you. We’re sorry to… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewHot tub is fine.
We were very disappointed with our stay. The holiday home is extremely small and not at all suitable for 6 people. There were no proper facilities provided, though the hot tub was fine. Cleanliness was only average. The biggest concern was security. Around 1:30 AM, we heard someone trying to open the door. My parents, who were in a separate room, heard the same noise. We all woke up and turned the lights on, and the noise stopped. It was a very frightening experience, and none of us could sleep properly afterwards. We reported this incident to reception the next morning, but the response was very casual and dismissive. It seemed like security and guest safety were not taken seriously at all. Overall, this was a very disappointing stay.
Thank you for sharing your feedback. We are very sorry that your stay did not meet expectations, and in particular that you and your family felt unsettled during the night. We completely understand how upsetting this must have felt, and regret that you left with this impression. Following your contact with our office, we have looked into the matter thoroughly and can confirm that a glass was accidentally broken outside the accommodation adjacent to yours. This was purely accidental and nothing more. We do appreciate that when away from home, unexpected noises can sometimes feel more concerning than they are, but we hope this reassurance brings you some comfort. We are also sorry to hear that you found the accommodation smaller than expected and the cleanliness not to the standard you had hoped. This is not the experience we want for our guests, and your comments will help us continue to improve. It saddens us that you left feeling disappointed, as your comfort and enjoyment are very important to us, and we thank you for bringing these matters to our attention
Thank you for sharing your feedback. We are very sorry that your stay did not meet expectations, and in particular that you and your family felt unsettled during the night. We completely understand how upsetting this must have felt, and reg… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEverything wish i had booked for longer. Fantastic bed brilliant accommodation. Nothing not to like
Think you need to advice your guests to prebook breakfast. Saves upset and disappointment. And uncomfortableness. Grumpy server this morning.
Thank you for your kind words; we’re delighted you enjoyed your stay and found the accommodation so comfortable. We’re sorry for the disappointment around breakfast and will make pre-booking clearer to avoid this in future. We were also surprised by your comment on service, as our team are usually praised for their friendliness, and we’re sorry this wasn’t your experience. Your feedback has been shared with the team. We hope to welcome you back again soon
Thank you for your kind words; we’re delighted you enjoyed your stay and found the accommodation so comfortable. We’re sorry for the disappointment around breakfast and will make pre-booking clearer to avoid this in future. We were also su… Show more