I was thoroughly impressed with everything.

The breakfast was fantastic- a full breakfast buffet. I love the location in Glasgow City Centre- convenient to everything.

Stayed in December 2022

Nothing

Very large room and close to the station

Stayed in December 2022

carpet on hallways and small hallway made it hard to walk with luggage

kózy

Stayed in November 2022

Rooms was comfortable, spacious, price including breakfast, good value for money

Stayed in November 2022

Reception, could do with makeover,

Room and bathroom clean, bed comfy, good selection of food at breakfast, staff friendly

Stayed in October 2022

the night staff weren’t very helpful. our electric went off early morning and when we went to reception to sort it out they weren’t very helpful. we did however next morning find trip switch to get back on. the management refunded the room for our trouble. we would go back to stay was good value for money

we liked the location of hotel. some parts of hotel bit dated but our room had been updated breakfast was good value

Stayed in October 2022

Not what I was there for, and not a criticism, but I got the distinct impression that this is not the hotel for a quiet romantic break!

Very nice room (better than I was expecting). Very centrally located and although the hotel is only 2 minutes from Glasgow Central Station I found it was very quiet, even on saturday night. Big breakfast room that is fully self-service with a good cooked selection.

Stayed in October 2022

Outside noise

Staff friendly and welcoming, everywhere clean

Stayed in October 2022

nothing

perfect location

Stayed in September 2022

nothing

total package was a treat

Stayed in September 2022

The hotel is looking a bit tired, the room also had a strong smell of smoke which was off putting

Staff were lovely very friendly and helpful. Brilliant location and street outside was not too noisy. Great water pressure

Stayed in October 2022

Glaswegian friends made us worried about this stay, said this hotel’s reputation was horrible. But, with Coldplay gigs on, there wasn’t a room left in Glasgow. We were pleasantly surprised on arrival - plenty of staff, quiet floor, nice room. We could see there were people living in permanently but it was quiet.

Good location, spacious room. Housekeeping staff did great job keeping quite an old interior clean. Very quiet on a night despite the hotel being full.

Stayed in August 2022

Nothing.

The breakfast was very good and the location was excellent

Stayed in September 2022

Nothing

Room was lovely breakfast was amazing

Stayed in September 2022

Breakfast was poor. Cooked breakfast available but no continental. I was disappointed as I’ve stayed here many times and breakfast is always good with both cooked and continental. No remote control for the TV and no bin in the bathroom. No bottled water in the room and no tea or coffee despite all of this included in the price.

Lovely renovated room. Central location.

Stayed in September 2022

Was in one of the newly done up bedrooms which were really nice.

Stayed in September 2022

lovely breakfast, comfy beds, great location

Stayed in September 2022

Food not up to usual standard Orange juice watered down. Presume it because refugees are staying in this hotel, We have been going to this hotel every November for 6 years and never had this before.

Rooms

Stayed in November 2022

Pillows could be better, they are really thin.

Location is absolutely brilliant. Everything one might need is nearby - cafés, restaurants, bus stops, train station, and markets. Staff is helpful, kind, and efficient. Breakfast is delicious, and there's a lot to choose from - hot drinks, juices, fruits, scottish traditional breakfast items, and some more.

Stayed in December 2022

half way house / hostel - asked for s*x by the other guests on a number of occasions. Other guest knocking on our doors after midnight asking to come in for sx. When we told staff they apologized and said they have had similar complaints from others.

Nothing

Stayed in October 2022

nothing

everything

Stayed in December 2022

majority staff was rude..my room had a cold draught all night.had to put another duvet on my bed..sleep with clothes on..sub standard breakfast the table lamp was not fit for purpose..it didnot work..so had to use main light...main issue is this hotel has been repurposed to house homeless and immigrants..although i understand ..i donot find it acceptable when you are a paying guest to be staying in what seems more like hostel opposed to hotel..there was a security guard employed there too..if i had been informed prior to staying there..i would of chosen another hotel

leaving

Stayed in December 2022

Where do I begin? Upon entering it was clear that refugees/homeless men were staying at the hotel. The receptionist seemed miserable. There was a security guard at reception, which honesly was a relief. The whole establishment smelled of thick, stale smoke. There is clearly smoking going on all over the hotel, regularly. One corridor had the distinct smell off weed lingering. One of the two elevators were out of service. Upon finding our room, we noticed dirty smears on the wall in our corridor. We passed a refugee/homeless man on the stairs who made me feel extremely uncomfortable by the way he was looking at me. I booked a Double Room, but when we got to our room, it had FOUR beds in it. Two singles, a Queen and a Double. There was a smell of mould/dampness in the room, especially the bathroom. It also smelt of cigarette smoke. The light in the bathroom timed out after 5 seconds of entering, meaning waving my hand about while on the loo so I wasn't in the dark. (No windows) The sink was cracked. The divan bases had mould growing in them. As did a picture on the wall above one of the beds. I have never seem mould grow INSIDE a picture frame! The kettle was still half full with stale water. The windows were filthy. There was no WiFi password in the room. ***I DID NOT FEEL SAFE STAYING AT THIS HOTEL!!!*** If I wasn't with my Fiance, I wouldn't have relaxed enough to sleep. My anxiety was through the roof. Luckily their was a manual lock on the door as well as the key card for the room. The pillows were awful. We came to Glasgow for one night to see a band at the OVO Hydro 25 minute walk away. It put a real dampener on our stay as this was our first night away child free since June. I was dreading going back to the hotel after the concert and we set an alarm to wake up really early so we could leave as soon as we could. There were noisy doors slamming throughout the night.

The only positive from this booking was the location. Right beside Glasgow Central Station and the center of the city.

Stayed in December 2022

Stayed here a few times but think it is a bit run down now could do with a makeover

Very Central for everyone

Stayed in December 2022

Beds could've been a bit comfier, breakfast wasnt as warm and fresh as it could've been as it came off a buffet.

Location was central

Stayed in September 2022