Reviews of Alumhurst Hotel 3 stars

The room was nothing like the photographs listed on booking.com although the sheets and bedding were fresh and clean.

The exterior is disgraceful. Broken window at the front of the hotel, which we were told had occurred the previous day. We queried if we could see our room prior to the 3pm check-in to ensure it was clean or if we needed to request a refund to pay for another room at a different hotel. This request was flatly refused. Two females were checking out as we were there, and they agreed that their room was clean. However, the room handle fell off in their hand and was not mended during their stay. We were genuinely embarrassed to be seen entering the hotel.

Good location.

Avoid at all costs Terrible management Unhygienic, and generally an unsafe place to stay. The bedroom smelt awful of damp, we were left without duvet covers and pillow cases there were rips and brown stains in the sheets. A leaking pipe outside the window which sounds like a running hose pipe all night. Mattresses were filthy. Carpet and bathroom was filthy and rubbish under the bed. For a budget hotel the failed to even meet a budget standard. Smashed windows at the front of the building. Would not recommend especially if you have children with you. Manager was on "holiday" and ignored my calls. Charnley road is a charming road and a great location but this hotel brings the whole street down. Refused a refund booked for 5 nights only stayed for one. Avoid.

Good location and they did have parking

All I can say is that this hotel is Faulty Towers! The pictures online make it look amazing when in fact it looks nothing like them. We checked in got into our room and there was water pouring from the guttering right by our window. Then the double bed had a massive sink hole in it. So there was no way of sleeping in it comfortably. So we complained, told there was no more rooms when we got our suitcases and were about to leave they found another room for us....it was the "penthouse" so we claimed mount everest to get there and the room was clean the beds had no sink holes in them but our bathroom light didn't work. By this time we couldn't be bothered to complain or move hotels after the drove we had had so we just suffered it and used the torches on our phones when we needed to go in there. The hallway and stairways have been freshly painted but a dodgy job has been done as they have got the paint all over the carpet. The 2nd room we got they've wallpapered but haven't bothered matching the pattern up at all so another dodgy decorating job.

My daughter had adhd and I only booked this place as my other family member wa in ...room was not cleaning mens under wear in wordfrop not clean place it not .would be ok like for hen party's but nothing i wanted to book

Arrived to a group of people smoking drugs on the entrance doorstep . No staff to check in with . Didn’t make it past the entrance hall before leaving

Lovely and polite staff. For the price you can't complain. Brilliant location for us.

The location was the only decent thing about Alumhurst.

I booked a five day stay. Upon arrival I called the doorbell and had to wait 10 minutes for someone to arrive by bicycle to let me in. I’d been told a few days earlier there will be parking available during my stay, but the guy said I’ll have to pay to park at a public car park 300 yards away. The lobby stunk of weed and had a bad vibe. The room itself wasn’t too bad, but the person I was with didn’t want to stay as it seemed a little grim. We gave it five minutes and went to find somewhere else to stay. We found a nice family-run hotel three streets away which cost us £300 extra.

The matress was dirty and ripped. the duvet cover and pillows were also dirty. The noise levels werent great as could hear everythign going on in the hotel. There were moths in the room. My firend had to stay in a different hotel one night becuase there was a leak. One of the rooms also had a sewage pipe which broke outside of their window. There were lots of people that hung around outside the hotel on the street. The police came one night to sort out a domestic in one of the rooms. Little sleep was had. On the positive the man that was in charge there was lovely and did what he was able to for us.

The gentlemen who run the place are so lovely, welcoming and friendly. Bed was very comfy and amazing value for money. Will definitely be coming back again

room smelled awful, toilet seat broken. wallpaper had scratches on it. Curtains covered in cigarette ash. Rooms didn’t look anything like pictures.

Lovely affordable hotel in city centre, good food places nearby, lovely staff, very clean, we were very pleased with our stay

Seagulls a bit noisy in the morning

Location was very good price was very good stuff was good left is allowed to do what we wanted to do

The bed was so uncomfortable could not sleep on it it was so noisy where people running up and down a stairs all night long sheltering and talking outside my door the room had no air conditioning so it was so hot and no wind coming through to win because it was connected to an alleyway

Location good Staff very helpful

A bit dated and new mattresses would be beneficial

Location

Cleanliness

Nothinlk

No commemts

I liked the fact that it was clean and the staff were both helpful and friendly.

The place could do with a bit of a refresh, but apart from that it was fine.

Location

No spoons