Hastings Rd, Royal Tunbridge Wells, TN2 4PB, United Kingdom
#44 of 48 hotels in Royal Tunbridge Wells
Guests' ChoiceBased on 517 hotel reviews
5.5Cleanliness
6.4
Comfort
6.3
Location
7.5
Facilities
5.8
Staff
6.5
Value for money
6.1
Free Wifi
7.2
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End of dialog contentReviewed: July 27, 2025
Dean
United KingdomThe decor is very dated and somewhat diy. The room was basic and it was only in the morning when I had an uncomfortable nights sleep, that I saw that the double bed was actually 2 single beds/mattresses pushed together. The bathroom again looked dated and the shower was either scolding hot or freezing cold. The concertina doors were badly fitted and the paint had been removed from the threshold where the door dragged badly and made a horrible “fingernails on chalkboard” sound when opening or closing - a major problem when you need the toilet in the night and your partner is sleeping. Won’t be returning there……in reality the room is more like a bnb and not worth the money that is charged for the rooms.
The outside sitting area is very nice
Stayed in July 2025
Reviewed: July 24, 2025
Greene
United KingdomParking is a bit tight, Poor facilities, bed was awful and too soft. Its more or less what I paid for
location is great
Stayed in May 2025
Reviewed: July 8, 2025
Shirley
United KingdomWould have been nice to see more staff. Only saw one member of staff during stay. Had to contact staff by phone. Bathroom very small with no storage. Limited storage in bedroom. Decor was very dated.
The room was clean and it was appreciated that room was cleaned and tidied during stay. Beds were comfortable. Wide parking bays.
Stayed in July 2025
Reviewed: June 11, 2025
Barry
United KingdomEverything
Not good
Stayed in June 2025
Reviewed: May 26, 2025
Marie
United KingdomThe bathroom was tiny, sound from other rooms could be heard too easily. We were offered rooms that did not meet our requirements, although we did get what we asked for eventually.
It was local to our relatives we were visiting. The room was clean, and out the back, do no traffic noise.
Stayed in May 2025
Reviewed: May 18, 2025
Graham
United KingdomVery tired looking rooms. Broken fixtures etc Very strong smell of bleach Reception un manned. No welcome
Good location. Very quiet
Stayed in May 2025
Reviewed: April 24, 2025
Julie
United Kingdom1 st night no hot water. .felt intimidated by other residents in room next door. Loud .3 asian men in room next to us. Shut kitchen door didnt feel ok to use kitchen az they were in there. Unhappy dog not allowed in garden . This needs mentioning when advertised . I always pick uo after dog .
Clean comfortable bed
Stayed in April 2025
Reviewed: April 17, 2025
Cristina
United KingdomNot that clean
Stayed in April 2025
Reviewed: April 4, 2025
Pamela
United KingdomRoom was tiny, as was shower room. People thinking of booking should know that it is not a hotel. There are no staff on site. Access is by phone to reception and a code. No breakfast available.
Very comfortable bed in pleasant nicely furnished room. Garden and lovely flowering trees (magnolia, camellia). Plenty of parking. Very interesting historical village, with good pubs.
Stayed in April 2025
Reviewed: March 27, 2025
Mark
United KingdomIt advertised 24 hour reception It doesn't have one its a Pohne On a rival make the call get room number then wait While someone who lives there gets dressed so you can pay to park. So no one to get a receipt from next morning Its minor inconvenience but if you advertise 24 hour Reception I want a human Not a phone
Stayed in March 2025
Reviewed: March 12, 2025
Jaroslaw
United KingdomBathroom can be cleaner , the ceiling have water spots that dont look good
The distance to my work . Nice and quiet
Stayed in January 2025
Reviewed: February 28, 2025
Farshid
United KingdomExtremely small room, the shower is in the cupboard. Not big enough for two people . Never met any member of staff.
Parking was great
Stayed in December 2024
Reviewed: February 2, 2025
Leon
United KingdomNothing I didn't like but I'm not fussy and it was everything we needed. If you expect luxury you may not be impressed
Great for somewhere to stay for the night. Nothing special but exactly what we needed and reasonable price. Staff were friendly, beds were comfortable. TV, fridge, tea and coffee making facilities, toilet and shower in the room. If you want something fancy you may be disappointed but I was pleased with the room and we slept well. Good location and easy access. Thankyou Anand Lodge 😁
Stayed in February 2025
Reviewed: January 2, 2025
Wing
United KingdomThe communal spaces felt less comfortable due to the presence of cameras everywhere. The room itself was quite small, and once the sofa bed was opened, there wasn’t enough space to fully open luggage or move around easily.
The staff were helpful and tried to resolve the issue with the blocked toilet, using bleach to assist, although a drain plunger might have been a more effective solution. They also kindly provided access to an alternative toilet, though it was located on another floor via the shared hallway.
Stayed in December 2024
Reviewed: September 28, 2024
Wahlsten
AustraliaAdvertised as being in Tunbridge Wells, but was actually some distance away in Pembury.
Reasonably priced.
Stayed in September 2024
Reviewed: September 16, 2024
Brian
United KingdomGoing to loo along corridor and typing in a code
bed small
Stayed in September 2024
Reviewed: August 14, 2024
Steve
United KingdomBed was uncomfortable, aircon didn't work, no wifi
Friendly staff, convenient location
Stayed in August 2024
Reviewed: August 12, 2024
Mark
United KingdomOne shower door did not close The mirrors in the toilet were too low on the wall
The bed was fine
Stayed in August 2024
Reviewed: August 2, 2024
Molly
United KingdomGot woken early by a noise created by another room’s shower
Stayed in August 2024
Reviewed: July 8, 2024
Andrew
United Kingdomno toilet in the room television would only receive BBC channels
nothing
Stayed in July 2024
Reviewed: June 24, 2024
Nick
United KingdomThe sink tap in room 6 pivoted on its base it’s meant to be solid. The bathroom door top guide was broken and the bi folding g door flapped about so privacy was difficult, not bathroom internal door knob so difficult without help to shut the door properly. The room could do with an update.
Good location decent parking. Kitchen facilities were good when you bring your own food. Pubs in walking distance of not.
Stayed in June 2024
Reviewed: June 20, 2024
Veli
United KingdomStatus of the building and lack of communication with management. There is only one person around. I had to make phone call each time to make a request.
Hotel requires a serious refurbishment. I could clearly hear the conversation at other side of the wall. Rooms are not really clean rather looks dirty. It is an old place.
Stayed in June 2024
Reviewed: June 15, 2024
Chris
United KingdomAmple parking for my motorcycle
Stayed in June 2024
Reviewed: May 14, 2024
Liselotte
United KingdomThe reception was closed when we arrived The carpets in the entrance and stairway have not been replaced since 1970’s and really smelly
Good location and the rooms were clean
Stayed in May 2024
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