Comentários de Apex Waterloo Place Hotel 4 estrelas

Dear Rogerio, Thank you for your lovely review! We're really pleased to hear you enjoyed the location, service, breakfast, and found the room and mattress comfortable. Your feedback means a lot to us, and we hope to welcome you back again soon. Best regards, Reka Front Office Receptionist

Dear Rogerio, Thank you for your lovely review! We're really pleased to hear you enjoyed the location, service, breakfast, and found the room and mattress comfortable. Your feedback means a lot to us, and we hope to welcome you back aga… Mostrar mais

Dear Giuliana, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our central location, spacious and comfortable rooms, and the tasty breakfast! We sincerely apologize for the shortcomings you experienced with our cleaning service and maintenance. Your comments regarding the towels, forgotten cleaning cloth, and the dripping bathtub faucet have been noted and shared with our housekeeping and maintenance teams to ensure these issues are promptly addressed and do not recur. We understand your concerns about the cost during high season and truly regret that the level of care did not meet your expectations. Your feedback is invaluable in helping us improve, and we hope to provide a more seamless and enjoyable experience on your next visit. Warm regards, Reka Front Office Receptionist

Dear Giuliana, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our central location, spacious and comfortable rooms, and the tasty breakfast! We sincerely apologize for the shortcomings y… Mostrar mais

Thank you so much for your kind words. We're delighted to hear that you enjoyed the room, our attentive staff, and the excellent location. Your satisfaction means a lot to us. We appreciate your feedback regarding the window light. We understand that cultural differences in room design can affect comfort, and we're sorry this impacted your experience. While our rooms currently do not have blinds, we’ll certainly take your comment into consideration as we continue to improve our facilities. If there's anything we can do to make your stay more comfortable, please don’t hesitate to let us know. Warm regards, Nitesh, Reception Apex Waterloo place hotel

Thank you so much for your kind words. We're delighted to hear that you enjoyed the room, our attentive staff, and the excellent location. Your satisfaction means a lot to us. We appreciate your feedback regarding the window light. We … Mostrar mais

Dear Haley, Thank you for your delightful review of your stay at Apex Waterloo Place Hotel. We're thrilled to hear that you enjoyed our breakfast and that everything else about your stay was perfect! Your positive feedback is greatly appreciated and will be shared with our team. We strive to provide an exceptional experience for our guests, and it's wonderful to know we succeeded during your visit. We look forward to welcoming you back in the future and continuing to provide you with a perfect stay. Kind regards, Nduka Okorie Assistant Night Manager Apex Waterloo Place Hotel.

Dear Haley, Thank you for your delightful review of your stay at Apex Waterloo Place Hotel. We're thrilled to hear that you enjoyed our breakfast and that everything else about your stay was perfect! Your positive feedback is greatly appr… Mostrar mais

Dear Isabela, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed our good location and found your room clean and comfortable. We apologize for the inconvenience you experienced with your room not being ready at check-in time and for any lack of friendliness from our staff. Your comments are important to us, and we will address these issues to improve our service. If there's anything else we can do to make your next stay more enjoyable, please let us know. We look forward to welcoming you back to Apex Waterloo Place Hotel. Kind regards, Nduka Okorie Assistant Night Manager Apex Waterloo Place Hotel.

Dear Isabela, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed our good location and found your room clean and comfortable. We apologize for the inconvenience you experienced with your room not… Mostrar mais

Dear Leticia, Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed our great location and comfortable rooms. However, we’re very sorry to learn about the issues you encountered during your stay. We apologize for the unhelpful reception staff, the delay in your friend’s room being ready, the malfunctioning safe, and the inconvenience caused by the ongoing renovations. We understand how frustrating these experiences must have been and appreciate your patience. Your comments are invaluable to us, and we will address these concerns with our team to improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Warm regards, Amnesty Igbinedion | Night Manager Apex Waterloo Place Hotel

Dear Leticia, Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed our great location and comfortable rooms. However, we’re very sorry to learn about the issues you encountered during your stay. We apologize… Mostrar mais

Dear Fernanda, Thank you for your feedback. I am glad to hear that you appreciated the location, room size, bath, and towels. However, I apologize for any inconvenience caused by the renovations at our reception. I understand that better communication about this would have been helpful. I also appreciate your comments about the breakfast. While we're pleased you found it good, we strive for excellence and will work on making improvements. Your feedback is valuable to us, and we are committed to enhancing our services. If you have any further suggestions or concerns, please let us know. Thank you for bringing these matters to our attention. Best regards, Front Office

Dear Fernanda, Thank you for your feedback. I am glad to hear that you appreciated the location, room size, bath, and towels. However, I apologize for any inconvenience caused by the renovations at our reception. I understand that better… Mostrar mais

Hello Marta, Thank you so much for your rating and excellent score! We are very happy to hear that you enjoyed the comfort of our room and the location of the Apex Waterloo Place Hotel. We were glad that your stay, even if short, was pleasant and hassle-free. We hope to have the opportunity to welcome you again for a longer stay in the future. Best regards, Amnesty Igbinedion | Assistant Night Manager Apex Waterloo Place Hotel

Hello Marta, Thank you so much for your rating and excellent score! We are very happy to hear that you enjoyed the comfort of our room and the location of the Apex Waterloo Place Hotel. We were glad that your stay, even if short, was plea… Mostrar mais

Dear Jose, Thank you for answering this survey and beautiful rating. We would like to extend our heartfelt thanks for your unwavering support by choosing to stay with us at Apex Waterloo Hotel. Our team is thrilled that our best efforts and the warm welcome received from our staff members have provided a comfortable and pleasant stay with us. We hope to welcoming you again in the near future, in the meantime, we are wishing you a safe travel back home. Best regards, Ourango Night Manager Apex Waterloo Hotel

Dear Jose, Thank you for answering this survey and beautiful rating. We would like to extend our heartfelt thanks for your unwavering support by choosing to stay with us at Apex Waterloo Hotel. Our team is thrilled that our best effor… Mostrar mais

Dear Fernanda, Thank you for your review and for giving us such high marks on our staff, cleanliness, location, facilities, and comfort. We are thrilled to hear that you enjoyed your stay with us and found our location and amenities to your satisfaction. We also appreciate your feedback on the value for money. Your comments are invaluable to us as we strive to provide the best possible experience for our guests. We continuously review our pricing and services to ensure we offer excellent value, and your input helps us improve. We look forward to welcoming you back to our hotel in the future. Warm regards, Yash Chhabra Assistant Night Manager Apex Waterloo Place Hotel

Dear Fernanda, Thank you for your review and for giving us such high marks on our staff, cleanliness, location, facilities, and comfort. We are thrilled to hear that you enjoyed your stay with us and found our location and amenities to yo… Mostrar mais

Dear Marcia, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff service to be excellent and that the hotel provides everything as advertised. We are however sorry to learn about the inconvenience you experienced with the shower not heating up properly. Please accept our sincerest apologies for any discomfort this may have caused during your stay. Be rest assured we have already addressed this issue with our maintenance team to ensure that it is properly resolved. At Apex Waterloo Place Hotel, we strive to provide a comfortable and memorable experience for all our guests and we regret that we fell short of meeting your expectations in this instance. Your feedback is invaluable to us as we continuously work towards improving our services. We appreciate your patronage and hope to have the opportunity to welcome you back in the future to demonstrate the high standard of hospitality for which we are known. Warm regards, Amnesty Igbinedion. Asst. Night Manager.

Dear Marcia, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff service to be excellent and that the hotel provides everything as advertised. We are h… Mostrar mais

We appreciate your recent stay with us and thank you for taking the time to share your feedback. We regret to learn of the issues you experienced during your stay. Your comments about the room condition and staff availability are concerning, and we sincerely apologize for any inconvenience caused. Rest assured, we will address these matters promptly to prevent recurrence. Regarding the value for money, we constantly review our pricing to ensure competitive rates while maintaining service standards. Your feedback is valuable, and we hope to have the opportunity to welcome you back for an improved experience. Warm regards, George Miliaras Front Desk Duty Manager Apex Waterloo Place Hotel

We appreciate your recent stay with us and thank you for taking the time to share your feedback. We regret to learn of the issues you experienced during your stay. Your comments about the room condition and staff availability are concernin… Mostrar mais

Thank you for choosing to stay at Apex Waterloo Place Hotel and for sharing your feedback with us. We're delighted to learn that you enjoyed our hotel's excellent location, spacious rooms, and the delicious breakfast offerings. It's wonderful to know that our proximity to the train station and key attractions added convenience to your stay. We appreciate your kind words and hope to welcome you back for another memorable stay in the future. Warm regards, George Miliaras Front Desk Duty Manager

Thank you for choosing to stay at Apex Waterloo Place Hotel and for sharing your feedback with us. We're delighted to learn that you enjoyed our hotel's excellent location, spacious rooms, and the delicious breakfast offerings. It&… Mostrar mais

Thank you for sharing your delightful feedback regarding your stay at Apex Waterloo Place Hotel! It brings us immense pleasure to know that our prime location, room and bathroom amenities, delicious breakfast, and dedicated team all contributed to a wonderful experience for you. We always strive to provide a memorable stay for our guests, and it’s uplifting to read that everything was great during your visit. We truly appreciate your positive words and are pleased that you didn’t encounter any negatives during your stay. Your satisfaction is our utmost reward and we're thrilled we were able to meet your expectations. We look forward to the opportunity to welcome you back to our hotel for another great stay in the future! Warm regards, George Miliaras Front Desk Duty Manager Apex Waterloo Place Hotel

Thank you for sharing your delightful feedback regarding your stay at Apex Waterloo Place Hotel! It brings us immense pleasure to know that our prime location, room and bathroom amenities, delicious breakfast, and dedicated team all contri… Mostrar mais

Dear Muito, Thank you very much for taking the time to give us your wonderful 10 out of 10 review. We are all so glad that you enjoyed your stay and in particular the location of the hotel. We are very lucky to be situated so centrally! Hopefully we will see you again sometime soon. Warm Regards, Laura Front Office Receptionist

Dear Muito, Thank you very much for taking the time to give us your wonderful 10 out of 10 review. We are all so glad that you enjoyed your stay and in particular the location of the hotel. We are very lucky to be situated so centrally! … Mostrar mais