The drinks prices at the bar, The food prices in the curious restaurant. The fact that the black sheep pub was closed after 7.pm and also It was used for private events, Preventing hotel guests using the pub.

The restaurant was really nice the food was amazing, The decor at the Aztec was lovely, The comfy beds.

Stayed in September 2025

Na

The spa and pool

Stayed in July 2025

The jacuzzi water was not clean, even the next morning when we went around 8am.

Food was lovely. The spa was good, and the staff were kind and helpful.

Stayed in August 2025

Having to go home!

I loved the jacuzzi. I also enjoyed the food and great service that the staff gave. Will definitely stay at the Aztec Hotel and Spa again.

Stayed in September 2025

The bathroom was very dated and could benefit from a refurbishment and a good clean. The signage in the corridors and opposite the lift could be a lot better. It would benefit from having a floor number on the wall opposite the lift so you dont get out on the wrong floor. Also signs to reception would be useful. I got lost a couple of times trying to retrace my steps back to reception.

The staff were very helpful, friendly and professional. The breakfast was superb. The facilities were very good. The room was very nice with the exception of the bathroom that was very dated and could benefit from a refurbishment and a good clean.

Stayed in September 2025

On arrival I noticed the bin in our bathroom was full from the previous customer and there was a plate with food on. I informed the receptionist who said this would be immediately sorted but nothing happened.

Location is great for the Bristol wave. Like the pool and spa area

Stayed in August 2025

N/A

Stay there often - relaxed and comfortable accommodation

Stayed in August 2025

The standard family room decor is a little tired and quite small for a family of 4 if you were staying any more than a couple of nights. We didn't realise there would be an extra charge to use the pool facilities on top of the room rate would be helpful if this was clearer on booking and have an option to include it.

The staff were all very helpful and friendly. Spa facilities were lovely. Food was tasty for breakfast and dinner.

Stayed in August 2025

The air con was broken on the whole of the 3rd floor rooms

Staff were nice and so too was the restaurant

Stayed in August 2025

Pedicure was more a re colour than full pedicure and route to room over the spa very convoluted!! Restaurant food was average

Massage and facial were excellent

Stayed in August 2025

-Lack of flexibility for breakfast as you have to book in advance your breakfast slot -Access to the gym and swimming pool limited to 12pm on the day of departure -Quality of the massages in the spa disappointing and not up to the standard you would expect depending on the therapist you have

Beautiful hotel, very nice facilities (gym and spa), excellent food at their Curious kitchen restaurant, large bedroom very comfortable, easy access to Bristol, Bath, Costwolds if you have a car. We had a great stay and recommend this place

Stayed in August 2025

Lack of noise insulation between rooms and the corridor. The cost of additional services (health and well-being) wasn't immediately available. Our room's TV didn't work properly.

The staff, especially the restaurant staff, were excellent. The food was very good. The room was clean and well equipped.

Stayed in August 2025

Just minor niggles, the shower (head and controls) felt like an afterthought/very old fashioned in looks. We went to the restaurant and were waiting several minutes without being approached, so upon getting hold of a member of staff we were solely asked if we had booked, and when we confirmed we had not there was uncertainty whether they were going to check availability or not, in the end when they said we could eat in the bar we chose that

Spacious rooms with good facilities and toiletries, little bit different having water and milk dispensers in the hallways yet this actually worked quite well. Bar drinks menu was refreshing to see some difference to what you may find elsewhere and the ambience in there was very relaxed. Food (ate in bar) was extremely good, you know something is good when your friend is telling their family about it the next day

Stayed in August 2025

All fine, been before, no problems

Stayed in June 2025

It is on an industrial estate so don’t get excited about exploring locally.

Spotless, friendly, excellent facilities, child friendly, fun.

Stayed in August 2025

Wasn't aware of extra charge for use of the pool and feel it was quite expensive to add this on as we were only able to use the pool once.

Staff all very helpful and kind. Delicious breakfast with lots of options. Beautiful pool and spa area.

Stayed in August 2025

I was led to believe swimming pool was included in the price. very miss leading

Hotel clean

Stayed in August 2025

No hash brown at breakfast. 7pm seems early for the kids to need to leave the swim area

Staff were lovely, great spa facilities and excellent breakfast

Stayed in August 2025

Pillows were abit soft gave us neck ache but it’s each to preference

Stayed in August 2025

dated room, no sockets by the bed to charge phone had to charge by the kettle, material shower curtain

leisure facilities

Stayed in August 2025

There was no milk for tea in the room

Efficient check in and out

Stayed in August 2025

The pool

Stayed in August 2025

Just a couple of things this time that were disappointing. I usually get robes and slippers in the room, but this time there were none. Again not a major issue since I didn't get to use the spa. The second thing was I requested a double bed but got two single beds instead.

I always enjoy my stay at Aztec - even though I didn't get to enjoy the spa this time due to other commitments. The staff are friendly, the beds are comfy, the WiFi is great, it is now my home away from home.

Stayed in August 2025

Even though we tried to book restaurant when we checked in, we were told it was full but we could eat in the bar. This we did but the bar menu is limited and rather unattractive. ‘Bone Marrow Beefburger’, Fish & Chips, Meat Pie. Also I noticed the restaurant was barely a quarter full at 8.30pm. We didn’t bother with breakfast the next morning.

Excellent Spa. Nice room.

Stayed in August 2025