Reviews of BCC Lochness Hostel pods

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Wrong accommodation to for first night, wouldn't wish my worst enemy staying in pod i stayed in first night. Got sorted within 3 hrs of messaging them which was good, Once in new room with own toilet and shower there was no hot water for shower throughout my whole stay. There was however showers you could use across road but was very disappointed as had to keep getting changed to go over for shower, plus 1 day I went to go for shower n there was a guy scrubbing his feet in sink where your meant to brush your teeth. Wouldn't stay here ever again, 2nd worse place I've ever stayed n I've stayed in literally hundreds over the years. Staff were helpful and fast to reply but doesn't change my opinion on digs.

The pods have power and are nestled right next to the river. There is a full kitchen with plenty of seating. Individual shower stalls and toilets in a shared space.

Things are a bit rundown. No signage anywhere! Also signs to alert traffic that there are pedestrians crossing would be great.

Nothing

Nothing proper beds, kitchen. They don’t we provide bed sheets which is basic facility. Also they don’t even have heaters.

I booked the pod but they upgrade me to the room which was big enough for my family of 4 with double Bed and 2 single bed kitchen is good with cooker and microwave

It’s located in centre so you can enjoy the view and it’s very peaceful area

Terrible experience at this hostel. We booked for 9 people, but when we arrived there were only 8 beds prepared. When we asked for an extra mattress (which should have been ready since it was part of our booking), the staff member rolled his eyes and treated us as if we were a nuisance. Instead of apologizing, he demanded that we “prove everything” because he didn’t believe us, which was extremely unprofessional and rude. On top of that, the night was a nightmare — the beds are infested with bed bugs. I woke up covered in bites after just one night. Cleanliness and basic hospitality are completely missing here. Between the dismissive staff attitude, the unprepared room, and the bed bug infestation, this was by far the worst hostel experience I’ve ever had. Avoid this place at all costs.

toilet block adjacent to the pod parking just outside the pod enjoyed the noises of the river and the birds

no table or chairs no kettle wasn't sure if water inside the toilet block sink area was potable or not sinks outside toilet block did not work

Nothing, it was terrible.

We had the misfortune of staying in micro lodge no 6 which is the worst accommodation we have ever stayed in. We were delayed arriving due to an accident on the road to Inverness. Had we arrived earlier, I would have pitched a tent instead of staying in the pod they gave us. I was travelling with my young daughters and none of us got any sleep as there was a severe mould issue. The smell was unbearable. The pod had not been cleaned. Everything smelled of mould including the bunk bed mattresses. The curtains and blinds were filthy. There was a cup of tea left on top of the corner storage from the last occupants. We had to leave the doors open all night, as the smell of mould was that bad. Never, ever will we stay here again. The owners should be ashamed and the pod condemned. How can they possibly offer this as accommodation in its current state? I’d like to request a full refund.

Showers were impressive, very good pressure. Idyllic location, campfire outside and bench.

Near impossible to find the pods, no directions or clear instructions in the dark. Staff unreachable out of hours, several people with same issue. Kitchen only open till 9pm. No lock on door. No bins anywhere.

Beds were metal spring. Hardly slept. Pods were not labelled properly

Nothing I like

Everything

The area is a bit shady with no proper kitchen facilities. Has no proper gate .We didn't stay there at all.

Not safe

Location ideal

Uncomfortable sleep

There is no light out side the POD. Lightning were poor too inside the POD

We love the location, the cosy pod. We slept in and the magical vibe up the river, the bottom of the grounds which was just a minute's walk away from our accommodation. It was also very useful to have access to a kitchen and kitchen facilities. We're also very grateful to the management team for their patience with a payment issue, understanding and quick response to resolve things. The attitude overall was helpful and friendly.

Didn't like the wasps in the shower and toilets it put us off using it. And my daughter was particularly scared. They seemed to increase a number over the 4 days we were staying there. In the end, we were forced to use toilets off-site. There were also a couple of days when the toilets and showers were not cleaned and the bins were overflowing with rubbish.

There was a river nearby

The pod was in very poor shape and had mold growing in it. Most of the toilets and showers were closed for use and the bathroom doors were constantly left open with lights on attracting bugs.

Area pods location we just loved it

The location was pleasant, featuring a river next to the pod.

To access the kitchen, we need to cross the road. The kitchen is open only from 7:30 AM to 10:00 AM and from 3:00 PM to 9:00 PM. There is only one fridge, and it does not have a freezer. The mattresses are hard. It would be helpful if they could provide a kettle and a microwave in the pod.