Reviews of Beech Mount Grove Suites

The location was a pleasant and quiet area. Good parking area to rear of the property and is gated.

We stayed in Room 1. Bed- was squeaky metal framed. The bedding wasn't clean so we stripped the bed and took to Liver Launderette to wash and dry it ourselves. The mattress was heavily stained including blood patches. The 2nd night we ended up sleeping in the Car park in our van. Bathroom- the flooring in the bathroom is incredibly dangerous. Clearly there is some leaking issue from the shower.. and it has tried to be covered up by massive amounts of thick sealant at the bottom of the shower. The floorboards are damaged and the vinyl tiles are all split from this. We had to avoid standing on the bathroom flooring due to the flooring sinking when we did. The rotting floorboards are spreading to the bedroom as the wood flooring is also starting to sink. Decor- the wallpaper is peeling off the walls. Not a huge problem but doesn't look great. There is a wooden radiator cover but this isn't attached to the wall and is actually being held in place by the bed frame. Entrance way- had a musty, damp smell. First impressions count. They had the cheek to ask for a £50 returnable damage deposit as well. We are still waiting for this to be returned which can take up to 30 days depending who you bank with. This is the worst place I have ever stayed! I would not recommend to my worst enemy let alone my friends. Would never stay again unless they made some much needed improvements as a matter of health and safety!!

Bed was really comfy. Big size room

Toilet door didn’t shut. Only 1 plug socks available to use. Toilet had urine in , on arrival

Very clean polite staff

Nothing

Too big

Was in a quiet residential area .

Suited our needs

Very clean, not too far from the city centre. Very reasonably priced compared to the other properties in the area. Comfy bed and check-in easy. Plenty of complimentary tea/coffee. Plenty of free on-street parking. Would definitely stay again

No temperature control in the room apart from a desk fan. Not a problem for our stay in the summer but could see it being very cold in winter

Breakfast was available at extra cost of £9 each, but you had to book if you wanted it and walk to the Mountfield

The room was very tired looking and desperately needs decorating. The shower was so small you couldn't use it properly. The bed had a massive piece of board under the mattress. There was parking on site, but when we left we found a car parked across the gates, which was extremely annoying. A £50 deposit was taken from my bank, which I won't get back for a week!!

Great location for our needs. Staff were very helpful, especially Virginia who checked me in and assisted at the bar there :)

ALL GOOD :)

Good sized triple room, basic but clean and everything we needed. Only slight grumble is could have used a little more milk in tray, otherwise really good. No breakfast on site, but there are kitchens on each floor for cereal etc. All local takeaway companies deliver. Would really like it if damage deposit was paid back day after departure. Bus stops outside x

See above

Comfortable and clean room

Bed mattress and pillows were too soft but comfortable

Spacious

No cleaners so no clean towels or toilet rolls

Location was perfect as we were attending Radio1 Big Weekend. It worked for what we needed for a weekend stay.

The fact you need to check in at the sister hotel and then walk across to Grove Suites which especially in the dark isn't clearly sign posted and was definitely longer than a 4 min walk (what we were told). The shower pressure was pathetic, couldn't even effectively wash soap off off my body! The building was very dated and smelled dated too. Lastly our mugs were dirty. Still had coffee stains and lipstick from previous people on the side of the mugs.

The bed was comfy

The pipes were horrible the shower smelt very bad and there was mold on the walls

Hotel made a woman and child, with bags walk to another hotel to check in, then refuse the room because a complaint was made. Then give a room, charging a £50 deposit (refundable in 10 days??) to give a room that was damaged and dirty.

Close to city centre and simple enough for what we wanted,

Bed was comfortable .

Toilet was a bit cramped . Not much space .

Never got email or message to say I had to check in at another hotel. Very random. Felt like I was treated like a nuisance because understaffed and he was rude, not helpful, and 0.00 got overlooked compared to the couple who came in after me but got seem to before me.....

Everything