The WiFi wasn’t very good, and the tv signal a bit broken at times. A small thing, but I don’t like the cups and saucers, too small, and not easy to hold. A nice fine mug would be good.

The bed and bedding were very comfortable. The room and bathroom were of good size. The location was very good.

Đã nghỉ vào tháng 8/2025

There are some stairs to get to the room which need to be aware of if carrying heavy luggage.

Location, room decor, great shower, Lotte herself was really welcoming and helpful. It was a family reunion visit and she was very accommodating and helpful.

Đã nghỉ vào tháng 7/2025

Some buzzing noise outside but this switched off around 11.00pm

Huge comfortable bed. Lovely bathroom. Clean and fresh.

Đã nghỉ vào tháng 8/2025

These are all very minor, but the shower floor was quite slippery as the water drained away quite slowly. It might benefit from a mat. The coffee bags in with the tea pigs, overpowered the taste of the tea.

I had a comfortable stay and enjoyed some excellent meals in the Bistro. Lotte and the staff were all very attentive and helpful. The bed was comfortable and I was grateful that they changed the duvet to sheet, as it was very hot. The bathroom facilities were very good. Overall, very comfortable stay.

Đã nghỉ vào tháng 8/2025

Having to leave - we would happily have stayed a few more days.

A warm welcome and genuine interest and attention from the owner. Beautiful building full of character and charm in a beautiful town. Parking was over the road and free which was a bonus. The rooms have been decorated and furnished beautifully with charm and character. The owner told me that she was previously cabin crew and knows that a decent bed and decent shower are what most people want. The bed was large and comfortable with luxury bedding - we slept very well. The shower was amazing - pressure and hot water in a large spacious cubicle with complimentary luxury toiletries - I didn't want to get out ! Kettle and water provided along with coffee bags and luxury tea bags - often when I travel I don't use the kettle as it is dirty and limescaled. This kettle looks likes it is new - the coffee bags were excellent , even the cups were a good quality. It would be important to note that Frome and the street which Bistro Lotte is on are extremely hilly with cobbled winding streets - I could imagine anyone with reduced mobility would struggle. The steps into the rooms are consistent with an older building and again anyone with reduced mobility would struggle. Breakfast was relaxed and enjoyable - the fruit/yoghurt platter was fresh and delicious . freshly made etc. We had already made dinner plans otherwise we would have booked for Dinner here too. Lively little family friendly bistro with charm and character - judging by the quality of the food delivery that morning I'm sure it would be very enjoyable. We regularly visit this area to see Family and so far we haven't had a great experience - I'm so glad we found this place and will definitely be back. 11 am check out time is another bonus. Thank you so much to all the staff at Bistro Lotte and we will hopefully see you soon. ( We have recommended to other members of the family too)

Đã nghỉ vào tháng 8/2025

No house keeping first day and towels not changed

Location and we like the bistro

Đã nghỉ vào tháng 8/2025

As outlined above, very little really.

Perfectly located in the quirky/Indie part of Frome, with on street parking available nearby. A great history to the building carefully explained to us by one of the team. Clean, compact bedroom on the 2nd floor with a great sized light and airy shower room and all the usual facilities. Staff were bright and cheery throughout our stay which included dinner and breakfast. Food was great, prepared by a team with open pass into the kitchen which added interest. I would have liked to have known more about the provenance of the food, seasonality, suppliers and if organic or not. Reasonably priced menu too. Bistro Lotte also has their own bar a couple of doors away offering great array of cocktails and a very French ambience. All in all a great place to stay and for one or two nights to explore the area.

Đã nghỉ vào tháng 8/2025

Nothing to dislike!

The room was decorated to a high standard, it was just lovely. It was also a very nice touch being given a bottled of chilled water on arrival and free car park was just across the road - but check in first and they will then tell u where the car park is. Would definitely stay there again. Location excellent but don't wear too high heeled shoes as there are cobbled streets & area is surprisingly hilly but we loved Frome!!

Đã nghỉ vào tháng 7/2025

My room was cosy, clean, and comfortable. Decorated beautifully. There was very little noise, so very peaceful. Loved that the restaurant was downstairs, ideal for a solo traveller.

Đã nghỉ vào tháng 7/2025

Nothing, we were in the top floor in the annex which was very comfortable and quiet.

Very comfortable and delicious supper in the Bistro

Đã nghỉ vào tháng 8/2025

sorry we had a great time and will be back

The breakfast was great cafe style you order what you like

Đã nghỉ vào tháng 8/2025

Stairs were quite difficult with luggage

Good location, nice room and comfy bed

Đã nghỉ vào tháng 8/2025

Water could have been replenished in the room each day.

Loved all the shower gel, shampoo, and conditioner. Towels were soft, fluffy, and the water pressure was just right. There were pillow sprays, a comfy mattress, and pillows. Very clean and polished. We enjoyed the breakfast selections, coffee, and the sourdough toasts, which were delicious, and the atmosphere was filled with locals and visitors alike. Lotte and her staff were busy but always friendly! Lunch was superb; we all ordered the galettes, and the chef hit the mark! Overall, we had a fantastic time!

Đã nghỉ vào tháng 8/2025

Nothing

Beautifully furnished with very comfortable beds and effective plumbing. Great breakfast!

Đã nghỉ vào tháng 8/2025

First room was a little noisy due to air conditioner but was moved instantly

Great location, lovely ambience, fantastic restaurant and menu. Extremely helpful and pleasant staff

Đã nghỉ vào tháng 7/2025

There's absolutely nothing to complain about here 😍

Perfect 2 night stay in the heart of Frome. Everything was as we hoped, a delightful restaurant,wonderful food, friendly staff, 2 soundlessly sleepful nights on a comfortable mattress, fluffy white towels and the best shower I've had anywhere. Oh, and Bramley bathroom products, it was all wonderful, a properly indulgent weekend in a beautiful place.

Đã nghỉ vào tháng 8/2025

It was immaculate, welcoming and close to where we needed to be. The breakfast was cooked and presented beautifully

Đã nghỉ vào tháng 7/2025

The stairs lol !

Excellent

Đã nghỉ vào tháng 7/2025

Great location and the bedroom was clean. tidy and all you could need for a short break. The food in Bistro Lotto was excellent, either the great breakfast, gazpacho for lunch or an amazing evening meal. Special mention to the chefs and cafe staff who we couldn't fault. And finally, thank you Charlotte or 'Lotte' as she is known as, for being a brilliant, funny and warm host. This was our first stay in Frome visiting family and when we return we will stay with Lotte and her 'family' again.

Đã nghỉ vào tháng 7/2025

Our room did have a slightly noisy fan outside (next door), but it wasn’t overly distracting and foxes stop at night.

Lovely property situated perfectly for all the town and area have to offer. The staff are very pleasant and helpful, and the room was very comfortable and well equipped. There property has a restaurant and a separate bar - frequently holding music events

Đã nghỉ vào tháng 7/2025

Checkin was awkward as we arrived at 4.55pm. Information about asking the bar staff next door for our room key would have been very helpful. Thank goodness the kitchen staff in the bistro set us right about this, and we got our key, and we're shown directly to our room by the bar staff. Team work makes the dream work.

Lovely big room, and it's great to have a fan as the weather was warm at the moment. Accommodation was very accessible to dining and the local area.

Đã nghỉ vào tháng 7/2025

It is good, Just I tried to ask for an official invoice but did not get anything from the staff.

Great location and friendly staff. the room was clean and there was a nice radio and boiler for team and coffee

Đã nghỉ vào tháng 4/2025

Lighting in bathroom kept flickering

Nice location, great family room

Đã nghỉ vào tháng 7/2025

Food was lovely in the bistro on site. Location was perfect for exploring . Lotte our host was very warm and friendly and couldn’t have been more helpful

Đã nghỉ vào tháng 6/2025