Nothing that the hotel could do would improve things as the only thing that was a bit irritating was whoever was in the room above us woke us up a few times as for some reason the floor up there makes loud creaking noises whenever it is walked on We did not like that the restaurant room played music but maybe some people would like that. As we were the only guests eating an early breakfast we asked if the music could be turned down and that happened straight away

Appreciated the lift as we are in our late 70s. All the staff are very helpful and the room we had was quite lovely

Stayed in August 2025

We didn't have hot water

The staff was really nice

Stayed in June 2025

GPS took us to “Borve House”, a private residence to the south, because we inadvertently selected this choice instead of “Borve House Hotel” when entering destination. We drive 40 minutes out of our way, and we were over an hour late arriving - at midnight - barely connecting with the manager of the hotel, who very kindly waited for us. It was our fault, but perhaps the Hotel might make guests aware of this potential confusion for guests arriving by car?

Hotel staff stayed until midnight to greet us. Exceptional!!

Stayed in June 2025

A luggage rack would have been handy, but that was minor.

The hotel had a good-sized car park. Our room was large and very comfortable, with good views to the sea. It was tastefully decorated. The staff were all efficient and friendly. The food was very good and well presented. The portions were generous. There was even a lift to take the luggage up to our room.

Stayed in June 2025

Peaceful location, spacious and very comfortable room with lovely view.

Stayed in April 2025

You could slightly hear people walking around on the floor up above while you were in your room.

The staff would literally have moved mountains to help you out. They were amazing. Absolutely huge hotel room.

Stayed in August 2024

Friendly staff, good restaurant

Stayed in July 2024

Exceptional service and professionalism by staff. They couldn’t do enough to help with anything we needed.

Stayed in July 2024

Very comforable hotel, excellent food, and pleasant staff. We had a very nice stay.

Stayed in June 2024

The wifi did not work upstairs. We could get a signal downstairs but not in our room.

Breakfast was great, and there is a bar there if you want something at night. There was Scottish music and dancing the night we were there which was a wonderful bonus.

Stayed in June 2024

Could be more welcoming and attentive the guest’s needs

Nice rooms and restaurant Good bar

Stayed in June 2024

The hot water didn't get hot enough and breakfast was a bit minimal....... .there was no fruit either fresh or stewed or even from a tin (grapefruit segments for example) at breakfast and no patisserie eg croissants or oatcakes

Loved the size of the room, the bathrobes (on request).......and we could iturn up the thermostat when we arrived feeling chilled and the room heated up quickly. Bed really comfortable as we're the club chairs and loads of storage toiletries were lovely as was the tea making facilities with cups and saucers and shortbread

Stayed in June 2024

Very nice, friendly staff. Lovely evening meal and a great breakfast.

Stayed in June 2024

The food was excellent and the staff were super attentive

Stayed in June 2024

TV didn’t work and poor selection of channels. Helpful waitress got it going

People Location Restaurant-food

Stayed in May 2024

Super friendly staff, well cooked dinners and breakfasts, comfortable room and modern bathroom.

Stayed in May 2024

Nothing

Breakfast and all meals we had there were excellent. Staff were so helpful and friendly and polite.

Stayed in May 2024

Excellent bike storage, good location, interesting history, easy to locate, friendly/helpful staff.

Stayed in May 2024

Nothing not to like about this hotel.

Lovely hotel the staff were extremely good and helpful. The food was great and very reasonable priced. Rooms were large and comfortable and very clean. Would have no hesitation in staying there again.

Stayed in October 2023

Nothing to not like. Thourouly enjoyable 2 nights stay.

Idea last stop on our 10day tour of Lewis and Harris. Particular mention to All the staff. Very helpful and attentive. Breakfast was fabulous and evening menu was varied and very tasty. Would definitely recommend.

Stayed in October 2023

For us it was a little out of Stornoway where we were working but I’d still stay again as benefits outweigh a 20 min drive

Hotel very clean, staff friendly and accommodating Good sized rooms Good breakfast Would stay again

Stayed in September 2023

Very spacious room with a comfortable bed. Spotless. Lovely modern bathroom with an actual bath!! Dinner and breakfast excellent. The staff were friendly and welcoming.

Stayed in September 2023

Lovely, breakfast and dinner. Staff friendly and helpful.

Stayed in September 2023

N/A

The location was great - enroute of the Hebridean Way. Breakfast was very good though no fresh fruit available. The evening meals were varied, delicious, and reasonably priced. There was a dry covered area for our bikes. All of the staff were friendly and helpful.

Stayed in September 2023