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Reviews of Bournemouth Highcliff Marriott Hotel 4 stars

St. Michaels Road, West Cliff, Bournemouth, BH2 5DU, United Kingdom

#19 of 66 hotels in Bournemouth

Guests' Choice

Review score

Based on 2253 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 31 August 2025

    7.0
    Great hotel and location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The pool needed a good clean and the tiles needed fixing

    Staff were lovely and the room as spotless

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    Great short stay
    • Leisure trip
    • Couple
    • Classic Cottage Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom window frame needs attention, rooms could do with little updating.

    Great staff, lovely receptionists.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Gorgeous hotel in a stunning location
    • Leisure trip
    • Family with young children
    • Deluxe Family Room with King Bed and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Paying for parking seems very mean considering you’re paying to stay at the hotel already - this put a slight dampener on the stay. Guests should not have to pay to park. Although the outdoor pool was fantastic it was too warm and felt more like a hot tub - kids loved it but for adults it may be too warm and not refreshing on a hot summers day.

    The location is stunning, the sea views when we first approached had the wow factor and are spectacular. The lobby and bar area are beautifully designed and well kept. Staff were extremely friendly and helpful throughout our stay. The family room was perfect for us with plenty of space and nice facilities decor. Outdoor pool for kids was great, total holiday vibes.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Very nice hotel, we had a very relaxing time. Thanks
    • Leisure trip
    • Family with young children
    • Superior Family Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Lovely breakfast, good variety, not enough fruit.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Location facility

    Stayed in August 2025

  • Reviewed: 25 August 2025

    7.0
    Good stay.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast did not have too many options and quality was average

    Location

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and clean comfortable bed

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    It was fantastic. I would come again and again. I have already recommended people
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The property is beautiful, the rooms are big and very clean. We liked the sea view from our room

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    I loved it
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The rooms were beautiful

    Stayed in July 2025

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Family Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Pool was a bit old and it’s not warm water pool.

    Great location and clean.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Superior King Room with Sea View
    • Stayed 2 nights

    Everything was fine but breakfast was poor and cold plus slow serves.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Car parking.

    Location

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Pretty location with lovely views. Price is high considering facilities and condition of hotel
    • Leisure trip
    • Couple
    • Superior King Room with Sea View
    • Stayed 1 night

    Swimming pool had a dirty rim so we decided not to use it. Parts of the hotel look like they need painting / some care and attention which is surprising for a Marriot and for £300 paid for one night. Bar area was nice but again could do with some attention to worn carpet etc / wear and tear. No bath in the room which was disappointing for the price. The shower however was very well designed.

    Lovely bedroom facing the sea and the team kindly gave us some fudge for our anniversary celebration and some chocolate strawberries. Comfortable medium sized room. Lovely breakfast with plenty of choice. Close walk down to the beach and pier. Probably the best located hotel in Bournemouth. Beautiful smelling 'This Works' products in the bathroom.

    Stayed in July 2025

  • Reviewed: 18 August 2025

    8.0
    We loved our short break holiday in Bournemouth , great location , friendly and welcoming staff , cleanliness and a plea
    • Leisure trip
    • Family with young children
    • Superior Family Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    I can’t think of something in particular that I didn’t like , maybe apart from the exit in the car park , as it was convoluted and had no exit sign .

    The location , the cleanliness , kind and friendly staff made the stay at Marriott Highcliff in Bournemouth a pleasant stay for all family

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was poor Only tea and canned coffee included, capuccino extra cost Afternoon/Bar team not very responsive, orders took too long, a lot of items of the menu were not available

    Wonderful Location and view Nice refurbished rooms Very supportive and friendly frontdesk

    Stayed in July 2025

  • Reviewed: 17 August 2025

    7.0
    Comfortable and ok for the occasion
    • Business trip
    • Family with young children
    • Deluxe King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Chaos at breakfast, limited choices of food and displayed in a very small area. Also sitting area can’t cope with a high number of rot guests

    Amazing staff, very friendly and hardworking, really keeps the place going, especially at breakfast

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Perfect little break in a lovely location
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice place well decorated and spacious

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Great location, great views and facilities. An overall pleasurable stay.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Place has so much potential, just needs a lick of paint and new carpets!

    Great location, parking and facilities were also good and the Thai restaurant downstairs was amazing!

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    A good place for a seaside holiday with kids
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    The view was amazing. Breakfast buffet was good quality. The staff were very friendly and helpful.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Great but busy
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 1 night

    It was extremely busy, staff seemed to be under a lot of pressure. Said we couldn't eat breakfast outside even though there were loads of tables (we went outside, wasn't an issue). There wasn't any parking for a short period of time and the hotelier got annoyed at us for getting out of our car in a non-parking spot to figure out where we could park.

    Really clean, great rooms and right on the coast. location was good. Great amenities

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Great location, parking limited, breakfast can be busy!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Limited parking, rooms were in adjacent building, lift was old, no stairs available. Breakfast was chaotic and had to pay extra for cappuccino

    Great location, good facilities

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was not as advised in the photo and much smaller than expected for a Deluxe King room

    Location was on point, hotel was clean and welcoming and staff were really friendly

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Great location, very clean, but room was tiny with a view of the parking lot
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 6 nights

    Room was very tiny, with limited room for luggage. The bar only had staff on one side (the non-window side), so you had to walk around to the other side if you wanted to order anything. The shower was mediocre, and with the way the barrier worked, it sprayed onto the floor

    Great location, clean hotel, comfortable bed.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Excellent location with a great room!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Reservable parking.

    Great spacious room. Comfortable bed. Excellent location.

    Stayed in August 2025

Showing 1 – 25

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