2 West Cliff Gardens, Bournemouth, BH2 5HR, United Kingdom
#56 of 66 hotels in Bournemouth
Guests' ChoiceBased on 86 hotel reviews
7.0Cleanliness
7.5
Comfort
7.3
Location
8.7
Facilities
6.8
Staff
8.2
Value for money
7.4
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End of dialog contentReviewed: September 2, 2025
Rifat
United KingdomBrilliant location
Stayed in August 2025
Reviewed: August 30, 2025
ቤተልሄም
United KingdomThe shower was so powerful when you shower and everything get wet and the shower wasn’t good
I like it is old history and they clean the room every day which is nice
Stayed in August 2025
Reviewed: August 28, 2025
Atif
United KingdomStaff at check in was a bit rude. Wanted all our childrens passports as ID. Once they clarified with manager they apologised and checked us in. After this staff was fine and helpful
Room n hotel was fine.
Stayed in August 2025
Reviewed: August 23, 2025
Birks
United KingdomThe hotel is bit dated and and our bathroom definitely need a refurbishment and the hotel has no wifi
The hotel is good value for money and our family room was a good suze and was very close to the beach and only a ten minute walk from the main attractions
Stayed in August 2025
Reviewed: August 9, 2025
Heather
United KingdomAvailable to book for breakfast the morning
You had to book what you wanted for breakfast the night before which I didn’t like and when got to breakfast the table wasn’t ready
Stayed in August 2025
Reviewed: August 3, 2025
Rumber
United KingdomSmoking within the premises
The majority of the staff were brilliant
Stayed in August 2025
Reviewed: July 22, 2025
Annabel
United KingdomThe hotel in general including our room was very warm! There was a fan in the room which helped slightly but could definitely do with air conditioning throughout as we felt very sweaty/ clammy during our 2 night stay especially during breakfast
Staff were friendly & beds were comfy! Entertainment was enjoyable & our daughter loved it!
Stayed in July 2025
Reviewed: July 22, 2025
Krzysztof
United Kingdomall was good this is budget hotel and I got a lot more fun than in other cheap hotels.
Super friendly staff especially Wikoria charismatic and helpful. breakfast was nice and room was large, patio with beer garden and live entertainment every evening.
Stayed in July 2025
Reviewed: July 8, 2024
Leanne
United KingdomEverything was fine
It was very near to the venue that we were attending
Stayed in July 2024
Reviewed: September 3, 2023
Mark
United KingdomShower was broken so no shower
Location prices friendly
Stayed in September 2023
Reviewed: September 2, 2023
Neil
United KingdomThe room had pealing wall paper and the shower had poor pressure. We were in a family room which must have been directly above the bar which had music on very loud till half 11 on a Tuesday night, so not ideal for kids getting to sleep.
The staff were great, the location great. The breakfast was cheap for what it was. We were able to park there for free which was a bonus considering how close it was to the main town/ beach etc.
Stayed in August 2023
Reviewed: September 1, 2023
April
United KingdomRoom 306 was really small for a couple. My relatives were not able to take a bath comfortably and the room was not tidy.
N/A
Stayed in August 2023
Reviewed: September 1, 2023
Sarah
United KingdomMattress had a hole in it. Room decor was old and dated. Cleaner let himself into our room at 7.30 am without even knocking on door. Full English was brought out whilst still eating my cereal so was cold to eat. Not advised it’s an over 60’s coach holiday hotel.
Evening entertainment good. Bar staff friendly. Good location if you have a car. Parking available.
Stayed in August 2023
Reviewed: August 25, 2023
Nadenne
United KingdomCould do with a bit of a refurb, Had to ask at desk for a hairdryer Meal times a bit regimental
Friendly staff Clean Evening entertainment was good Outside garden was nice
Stayed in August 2023
Reviewed: June 30, 2023
John
United Kingdomcould have been more selection of fish
good
Stayed in June 2023
Reviewed: September 6, 2025
Ngozi
United KingdomThe hotel decor looked tired, it smelled damp, there was no wifi, and there was water from showering on the bathroom floor.
The staff were nice and did not have a problem giving you your car key left at the reception throughout the day. The room was spacious for a family of four. The breakfast was good.
Stayed in August 2025
Reviewed: August 26, 2025
George
United KingdomIt would have been a nice addition to have hand soap in the basin of our room.
We enjoyed the facilities of the hotel and sadly missed out on the bar and coffee shop but would like to return to do them. The breakfast and comfort of the room was excellent.
Stayed in August 2025
Reviewed: August 25, 2025
Erick
BrazilVery dissapointed about the staff and manager
Nothing...bad experience
Stayed in August 2025
Reviewed: August 23, 2025
Zsuzsanna
United KingdomShort walk distance to the beach and to the bus stop.
Stayed in August 2025
Reviewed: August 21, 2025
Valerijs
LatviaEach year in summer I spend 2-10 days in the Sand Hotel. I really love it.
Stayed in August 2025
Reviewed: August 13, 2025
Adam
United KingdomSmelt funny rooms dated hot tiny this whole hotel awful. Check out super early
Nothing Worst hotel
Stayed in August 2025
Reviewed: August 12, 2025
Caroline
United KingdomBreakfast wasn’t pleasant
Bed was comfortable
Stayed in August 2025
Reviewed: August 3, 2025
Anirban
United KingdomWe booked a family room for 4 people, and the experience was very disappointing. When we checked in, we immediately noticed that the toilet had been used, toilet tissue left behind, and pee not flushed – extremely unhygienic. The bathroom floor was dirty and clearly not mopped or cleaned properly. There were only 3 cups/glasses provided for 4 guests, and the "glasses" were flimsy one-time-use plastic ones wrapped in plastic – we still can’t understand why. The toilet flush had very poor water pressure and barely worked, and the shower area drained so slowly that we had to stop and wait for the water to go down before continuing our shower. On our last day we used the public toilet (as it was super better); though we informed the receptionists, but nothing sorted!!! Amenities were almost nonexistent – apart from tea bags, there was nothing provided (no shampoo, no hair dryer, etc.).
The only positive point was the friendly and helpful night staff (a lady at reception), who was lovely and professional. Unfortunately, everything else about the stay was below basic standards and very disappointing.
Stayed in August 2025
Reviewed: July 9, 2025
David
United KingdomBreakfast not served until 8.30! Had to order on checkin. Parking free but was blocked in by the hotel's own coach
Location is good but this is not the place for an individual traveller.
Stayed in July 2025
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