The fact my girlfriend could not stay with me when i booked for 2 people because she did not have any ID with her How pathetic spoilt the night

Clean and tidy

Stayed in September 2025

There was no shampoo, aircon or shower gel in the rooms and they were incredibly stuffy and hot with no aircon. I didn’t really have a comfortable sleep

Price was very good for the room and the location is great within walking distance of shops and centre. Stayed here for a gig with my band and we all got rooms for a decent price in our budget. The rooms were clean too, and the hotel bar was reasonably priced. It was ok for a night but it’s a little run down so wouldn’t choose it if you’re on holiday/ wanting a more luxury relaxing break.

Stayed in September 2025

I had to upgrade when I got there to have a room with air conditioning and a window

The location was perfect and close to everything

Stayed in August 2025

building is very out of date. squeaky lifts, out dated decor, bed was two cheap boxes put together. bathroom was very basic, one of the reception staff were a bit rude. telephone didn’t work

location , spacious room, one of the staff members were pleasant, no smell in room

Stayed in September 2025

no fridge available for customers no window in the room

the staff

Stayed in September 2025

Location good for onward travel clean and comfortable

Stayed in September 2025

Surrounding area main road run down not very pleasant 😞

Main entrance , big bed room

Stayed in September 2025

It smelt abit damp near the lifts

The room was good value for money

Stayed in August 2025

Rude Staff.

Comfort. Cleaniness.

Stayed in August 2025

Just a little noisy. But u got to expect that cause it's town center

All the bar's and food outlets

Stayed in August 2025

Please bring your own pillow. I can't stress that enough. A brick would have been better

Location and price

Stayed in August 2025

If you book a hotel without a window dont bother, too uncomfortable it's that warm. Had to go and get clean towels and toilet rolls myself as we weren't left any and beds are not the most comfortable. Had no lights only 3 lamps to light up quite a decent sized room.

Location was brilliant

Stayed in September 2025

The only thing for me was the pillows on the bed was a little to hard, thats it.

The rooms was clean and tidy. The staff was friendly and a quick check in. The beds was very comfy.

Stayed in August 2025

Always far to hot , tv signal rubbish only 2 channels could do with a sofa to fill room as huge

Always friendly staff , huge rooms

Stayed in August 2025

Why do we have to bring ID when no other hotel ask for it in Manchester ?

Very goog location

Stayed in August 2025

Nothing I can think of

The staff were very friendly and the location was good for going to a concert at the ao arena.

Stayed in August 2025

The check-in process took a little while.

The bedroom was clean and spacious. I was able to have a comfortable night sleep without being disturbed.

Stayed in August 2025

little bit old and complicated corridors.

budget

Stayed in August 2025

It was quite warm but I did pay for a windowless room and it was quite a hot day anyways (they did have fans in the room)

Great price, great location

Stayed in August 2025

Carpet is warned off and cries to be changed.

Staff is very friendly and helpful. Room was clean.

Stayed in August 2025

The room had no windows, which I knew about before I booked. Although that doesn't bother me, it meant the room was extremely hot. Fans were provided in the room but they need to be constantly on all day and all through the night. The plug sockets weren't in very well planned places. I had to have my phone on charge at the other side of the room and my alarm was set, but, because we had to use the fans through the night, I didnt hear my alarm very well the next morning. I know the location isn't the hotel's fault, but the street it is on is very secluded and there seemed to be a few dodgy people hanging around, which made it a bit intimidating for a woman on her own (with her child). There is a short walk to the main street, but because of some street works, it's currently an alley.

The room was reasonably priced and central. The beds were very comfortable and the room size was quite large.

Stayed in August 2025

Staff were rude and room wasn't the cleanest

Not the friendliest of staff

Stayed in August 2025

The street is dirty (even worse than average dirt of Manchester), there are stairs at the entrance (crawl with your luggage), smells of soap everywhere, toilet on the ground floor is behind code lock (2017). Pillows are overstuffed (too high). Almost no sockets in the room, there is nothing near the bed, so charging is a problem. All staff talks with heavy accent and is a bit rough (including mildly annoying jokes). There is a lot of unfriendly banners in the lobby (harassment won't be tolerated, police will be called, ID must be presented or you won't stay there, etc - nothing specific, but I don't like threats even if they are not applied to me). Check-out/check-in gap is huge (10 am checkout, 15 check-in).

The family room is well partitioned and kid was happy, there are opening windows to get a bit more fresh air, beds are okay, bathroom is clean and operational, ceiling is high. Room is stuffed with kettle/tea/milk. There was no issues with family check-in and holding luggage before/after check-in/out. Location is good for center reachability, but the exact hotel location somewhat a slum, but 50 meters, and the center is there.

Stayed in August 2025

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