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Reviews of Broadway Pool House with Sauna & Jacuzzi

25 Broomfield Road, Herne Bay, CT6 7BA, United Kingdom

#25 of 32 vacation rentals in Herne Bay

Guests' Choice

Review Score

Based on 23 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.1

  • Free Wifi

    2.5

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Showing 1 - 23

  • Reviewed: August 31, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    Room on GF was mouldy, curtains mouldy. Decking outside is more like a trap... needs repairing. Outside lights not available during summer time so that you don't disturb the neighbours... that's something I never experienced. It really needs some modernisation in places.

    Overall ok, but it definitely needs improving.

    Stayed in July 2025

  • Reviewed: August 16, 2025

    9.0
    Great for family holiday
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    House and garden needs a little TLC, but this is reflected in the price

    Great pool area, which we all used every day! Sauna , pool , jacuzzi all heated to good temperature Fab location, near beach, and local amenities House well equipped The host Sam was excellent

    Stayed in August 2025

  • Reviewed: April 22, 2025

    8.0
    Great house, ideally located. Pool & jacuzzi were nice and warm!! Would recommend and stay again.
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Property needs some TLC. Oven was filthy and decor a bit shabby in some places. Some parts weren’t clean to a standard expected. However…none of the above affect our stay and it was still enjoyable.

    Very spacious. Everything you needed was there. The pool and jacuzzi were a great addition.

    Stayed in April 2025

  • Reviewed: April 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    Some of the beds weren't very comfortable and the water pressure wasn't great upstairs so couldn't use more than 1 shower at the same time

    Spacious house with plenty of large bedrooms and beds for a big group of us Responsive host Well equipped kitchen with large fridge Pool and hot tub were amazing, the kids loved it

    Stayed in April 2025

  • Reviewed: November 11, 2024

    8.0
    A lovely family, dog friendly home, we all thoroughly enjoyed ourselves
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    I was disappointed that the sauna wasn’t working, he was waiting on the electrician! And the garden needs some attention, but it didn’t hinder our stay.

    It was a lovely house, a good size for our family, was clean, also the unexpected extras, such as shampoo, shower gel, condiments etc. the family throughly enjoyed the easy access to the pool and hot tub! And the massive tv’s, it was a lovely break for the family. Also a lovely friendly pub within walking distance, the food was lovely, would defiantly go back.

    Stayed in November 2024

  • Reviewed: October 1, 2024

    9.0
    had a great time. will use again
    • Leisure trip
    • Couple
    • Villa
    • Stayed 3 nights

    welcome pack would have been great

    pool area awesome

    Stayed in September 2024

  • Reviewed: June 14, 2024

    8.0
    We had a lovely time at the property.
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights

    The garden area was a bit unkempt, but we know that Sam was going to be getting that sorted in the week after we left, so I am sure that it now looks much better. The pool seemed to be a bit colder after our first day. However, as we were only there a few days we didn't raise it as a problem. We just let Sam know when we were leaving, and he said that he would investigate.

    The property was spacious and well equipped. The beds were very comfy The property was lovely and warm. Heating was on most of the time, and the towel rails in the bathrooms were always very hot. Plenty of towels for use in the bathrooms and pool area Sam, the owner was very easy to contact when I had a few questions

    Stayed in April 2024

  • Reviewed: May 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    A couple of areas are a little tired and just need a little tlc. This didn't effect our enjoyment.

    Everywhere was spotlessly clean, including the pool and hot tub.

    Stayed in May 2024

  • Reviewed: January 6, 2024

    8.0
    Amazing
    • Leisure trip
    • Group
    • Villa
    • Stayed 1 night
    • Submitted from a mobile device

    The water from the shower in the pool ran into the hallway and downstairs bedroom got all the bags/ clothes on floor in that room wet other than that everything was perfect.

    It was unreal, perfect little get away for the night, the pool and hot tub was amazing.

    Stayed in January 2024

  • Reviewed: June 29, 2023

    8.0
    We did enjoy our stay for just the two nights.
    • Leisure trip
    • Group
    • Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a shame the sauna was not in use. The beds were lumpy and not comfortable for a restful sleep. The downstairs WC had no lock. There was a mixture of crockery, not enough of one kind of cup or plates. The hot water temperature was too hot and should have had a warning. The bathroom upstairs, water from the shower went everywhere, it needs a screen or curtain.

    We all like the pool area and the living rooms. As we were able to sit together.

    Stayed in June 2023

  • Reviewed: August 23, 2025

    1.0
    AVOID!
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    My recent stay at Broadway Pool House was nothing short of appalling. To call the experience disappointing would be an understatement; the property was in a disgusting state and clearly neglected. From the outset, the entrance itself was in shambles, with branches and twigs jutting out so far they caught onto clothing—an immediate sign of poor maintenance. Inside, the problems only multiplied. The kitchen table tops were sticky and evidently unclean, showing no signs of proper sanitisation. In the lounge, when my child dropped her toy under the sofa, we found a bra left behind—an utterly revolting discovery that highlights the absence of even basic cleaning standards. The sofas themselves were visibly stained and dirty. The pool, which was supposed to be a highlight, was filthy, with sand inside. When I raised this with the owner, his dismissive and insulting response was that “sand is found in the water when you drink”—a pathetic excuse that shows a complete disregard for guest safety and hygiene. The shower beside the pool was also unusable, flooding the entire hall when turned on—an issue already flagged by previous guests, yet still unresolved. The neglect extended throughout the property. Door handles were broken, leaving rooms in disrepair. The upstairs bathroom shower was unusable because the handle was faulty and would not allow water to flow properly through the shower head. To add to this, in one of the upstairs bedrooms I found a red cap beside the cupboard near a plug socket—clear evidence that no cleaner had properly checked or tidied the room before our arrival. Overall, Broadway Pool House is unfit for guests. The catalogue of issues—from filth and broken fixtures to the owner’s dismissive attitude—demonstrates shocking neglect. The state of the property, combined with the owner’s refusal to take responsibility, makes it an outright disgrace.

    The location only.

    Stayed in August 2025

  • Reviewed: June 17, 2025

    10
    Beautiful house, wonderful area needs a lot of love
    • Leisure trip
    • Group
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    It could’ve done with a bit of TLC

    Location and size

    Stayed in June 2025

  • Reviewed: December 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The garden front and back needs sorting. The number of the house is difficult to find. The house is called Willow. The previous occupants had left the grill pan filthy and left tin foil over the top, or cleaner did. The pool needs a proper clean. The bins outside need emptying

    The house was spacious, mostly clean. Lots of parking. Great places to see nearby Lots of useful stuff in the kitchen, extra bits like washing up liquid, toilet rolls made available.

    Stayed in December 2024

  • Reviewed: October 5, 2024

    10
    A wonderful experience .
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    Having to leave 🥲

    The pool , hot tub , location . The snug . Great host very helpful . Can't wait to return !

    Stayed in October 2024

  • Reviewed: July 30, 2024

    5.0
    We enjoyed our stay as it was a special birthday but unfortunately the property was not up to standard.
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Outside unkempt, overflowing bins, dog mess in garden, pool cold, sauna not working, needs money spent on it to bring it up to standard, many flaws in decor, beds and bedding poor quality, better clean needed.

    Spacious, nice location

    Stayed in July 2024

  • Reviewed: July 4, 2024

    2.0
    This was booked as a special holiday for my husband who is recovering from a serious illness and to celebrate our younge
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    We could not use the facilities. Pool was cold, sauna had no door so was not usable.

    The location was good

    Stayed in June 2024

  • Reviewed: May 19, 2024

    1.0
    Terrible unhelpful rude host wouldn't stay again
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The sauna didn't work The garden and furniture and bbq was all in a terrible state and unusable The host was very rude and unhelpful while we was there asking him to help us to get saua working

    Being able to get together as a family group with a pool and jacuzzi

    Stayed in April 2024

  • Reviewed: June 13, 2024

    8.0
    It was great! I recommend this property to everyone.I come back next month again!
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: May 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Villa
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: April 7, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: May 28, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: January 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2024

Showing 1 - 23

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