Reviews of Lakes Hotel & Spa 5 stars

Absolutely fantastic hotel. The staff were so welcoming and helpful. They were always happy and upbeat and always chatty if you stopped to talk. The location was perfect, it is a 2 minute walk to windermere and the closest bus stop from which you could pretty much get the whole of this side of the lakes. The hotel was immaculate and the food was great. We highly recommend this hotel and we will certainly be visiting again.

N/A

The staff were amazing, the hotel was lovely, this was actually our first trip and we are considering having our wedding here

There were some really loud people in the spa which is meant to be relaxation so it would have been good if the staff maybe asked them to be considerate

Beautiful

The room was not ready on time and we had to wait in the lounge for almost 30 minutes due to a fault.

The view from the restaurant was nice. All staff was good and helpful. The food was reasonable price wise. Great onion rings GF liked the hot tub.

I have troubles walking and need assistance. The rooms and bathroom was small. They had a disabled one on the other side. They are not the only ones

Good location. Good facilities

Bar staff were rude and obnoxious. Spoke loudly about guests so everyone could hear and complained bitterly any time they had to do any work.

Hot tub on balcony

Paying for parking

Amazing customer service. Complimentary upgrade to the pent house was absolutely fantastic. Thank you to Mark. What a genuine great man. I'll be visiting again.

The breakfast was amazing and the rooftop terrace was beautiful

The rooms were nice, and big and the bed was very comfortable.

The time for breakfast was too short, and there was no option to eat in the restaurant after 10am. The Bathroom toilets were really dated, they did not in anyway reflect a bathroom that should be in a 5 star hotel. The Sofa's in the room were dated as well, and I had to keep asking reception for bottled water. That is something that should have been provided by the hotel.