Reviews of Caerwylan Hotel 4 stars
Beach Bank, Criccieth, LL52 0HW, United Kingdom
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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location and relaxing environment, the food and the staff were excellent.
Tea served after dinner and at breakfast weak and tasteless.
Thank you for the full marks! We are delighted to read that you enjoyed the great location, and the food and service. We hope to welcome you back again soon
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe hotel is in a great location, overlooking the seafront and the beach, though neither of our rooms had a sea view. The hotel was very clean and the furnishings were of a high quality and well maintained. The staff were very polite and friendly. A lovely breakfast was included; a mix of buffet items and freshly prepared hot dishes.
We had to wait for almost half an hour to check in, this despite arriving at the hotel within our pre-selected time slot. This was due to the only member of staff available at this time serving a large group of non-residents in the bar, before attending to guests at the check in desk. We ate in the restaurant on the first evening. There was an extensive menu and the food was tasty, but it was very expensive for what was actually on the plate and the portions quite small. I don't usually order desert when eating out but I needed to on this occasion as I was still hungry after my main. The hotel in general seemed to be much more expensive than when we stayed a few years ago. Bar prices seemed high and the price of rooms expensive. No wonder the vacancies sign was displayed throughout our stay. We will probably stay at the Caerwylan again, due to the great location, but will have to save up for a good while first and avoid eating in the restaurant.
We are thrilled to hear you chose to return and enjoyed another stay with us. We are very sorry that you had to wait to check in. This was an unfortunate situation that happens only very rarely. As soon as management became aware that a large group had arrived unexpectedly, they stepped in to assist as quickly as possible. We do apologise that this wasn’t soon enough to make your check-in smoother. We also appreciate your comments regarding our pricing. Since your last visit, costs have increased across the hospitality sector. Wherever possible, we use fresh, locally sourced produce from nearby suppliers, which can carry a small premium. Our starters are priced from £8 and our mains from £16, and we aim to balance the menu with a range of options at different price points to suit varying preferences. It’s wonderful to know you value our location and that you would consider staying with us again. We very much look forward to welcoming you back in the future, and will do our best to ensure your next visit is as seamless and enjoyable as possible.
We are thrilled to hear you chose to return and enjoyed another stay with us. We are very sorry that you had to wait to check in. This was an unfortunate situation that happens only very rarely. As soon as management became aware that a lar… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewFabulous location and views across Cardigan Bay.
Nothing
Thank you for taking the time to leave us a review. We are delighted to read you enjoyed the fabulous views.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewHotel was lovely. The staff were very helpful and efficient. The hotel was in a lovely location, right on the beach with wonderful views. Breakfast was very good.
There was a lovely garden area with chairs and tables but no parasols. Normally it wouldn't matter but we stayed during a heatwave and it would have been so nice to sit out. No bar snack menu at lunchtime. P.s. if you want fish and chips, Castle Fish and chips is really good. It has long opening hours - lunchtime and evening but be prepared to queue.
Thank you for the lovely review — we're delighted to hear you enjoyed your stay and the service. You certainly had some amazing weather! We really appreciate your feedback regarding the garden parasols. We do have some available, but tend to keep them stored as leaving them out can damage the grass. That said, we'll make sure it's clearer to guests that parasols are available on request.
Thank you for the lovely review — we're delighted to hear you enjoyed your stay and the service. You certainly had some amazing weather! We really appreciate your feedback regarding the garden parasols. We do have some available, but te… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe breakfast and the staff were pretty good
Car parking
Thank you for your feedback! We're glad to hear you enjoyed the breakfast and found our staff to be helpful and welcoming. We’re sorry to hear that the car parking didn’t meet your expectations - due to the position of the hotel, the car parking can sometimes be tricky. There is free street parking outside the front of the hotel, as well as free parking on the road below. Alternatively, we have a carpark to the rear of the hotel, which is chargeable per night. As you can imagine, this does get booked up in advance rather quickly so we do advise adding car parking to your booking when making your reservation to guarantee you get a space.
Thank you for your feedback! We're glad to hear you enjoyed the breakfast and found our staff to be helpful and welcoming. We’re sorry to hear that the car parking didn’t meet your expectations - due to the position of the hotel, the… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGreat views over the bay
Thank you for the full marks! We hope to welcome you again soon
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewVery comfortable well run hotel. Spacious room and en suite. Meal in the evening was to an exceptionally high standard. The hotel is very well situated for the beach and the town. Amazing views of the castle and coastline. Would recommend and return.
Nothing
Thank you so much for your fantastic 10/10 review! We're thrilled to hear you found the hotel comfortable and well-run, and that you enjoyed your spacious room and high-quality evening meal. It's great to know our location and the stunning views of the castle and coastline added to your experience. We truly appreciate your recommendation and can’t wait to welcome you back for another visit!
Thank you so much for your fantastic 10/10 review! We're thrilled to hear you found the hotel comfortable and well-run, and that you enjoyed your spacious room and high-quality evening meal. It's great to know our location an… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewrooms had been recently renovated to a good standard which certainly exceeded my expectation. usually in Wales hotels look tired
The only downside was the ridiculously early checkout time of 10am . Most hotels have a 11am or 12 noon checkout. Apart from this the whole experience was very good
Thank you for your feedback! We're glad the renovated rooms exceeded your expectations and that you had a great overall experience. As a small independent hotel with a dedicated team, our 10am checkout helps us prepare rooms thoroughly for incoming guests. That said, if you'd prefer a slightly later checkout next time, please do get in touch in advance—we’ll do our best to accommodate your request. We're glad you enjoyed your stay overall and hope to welcome you back in the future!
Thank you for your feedback! We're glad the renovated rooms exceeded your expectations and that you had a great overall experience. As a small independent hotel with a dedicated team, our 10am checkout helps us prepare rooms thoroughly… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewLovely friendly staff and hotel was in a great location. We were only there two nights so a very brief stay, but the location was excellent breakfast was good and provided for all our needs. Shower in bathroom was good.
Our room was ok in size, but it's an old building and decor a bit dated in the rooms, but otherwise all perfectly charming.
Thank you for the lovely review! We're glad you enjoyed the location, breakfast, and our friendly staff. We appreciate your feedback on the decor and hope to welcome you back again soon!
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe staff were very helpful, attentive and friendly. There were enough staff on duty all the time making for good service. The location is great. The Criccieth bay is small and the hotel ideally positioned with an outdoor area and lounge that overlook the bay.
The rooms could have had a bit more decoration in them to lift the ambience as they are quite functional.
Thank you for your kind words! We're pleased you enjoyed the service, staff, and beautiful location. We appreciate your feedback on the room décor and will keep it in mind for future improvements.
Reviewed: 21 May 2025 · Stayed in April 2025
Verified reviewexcellent breakfast and good beers . very clean room
the restaurant menu in the evening was good for a restaurant but some lighter meals as a choice would have been good even if they were served in the bar.
Thank you for the great feedback! We're glad you enjoyed the breakfast, beers, and cleanliness. Your suggestion about lighter evening meal options is much appreciated and will be taken into consideration.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewThe staff were very friendly and the food was excellent.
My room was at the back overlooking the kitchens and I could hear a humming noise all night long. Also the room was very cold and neither the radiator nor the towel rail in the shower room would switch on.
Thank you for your feedback. We're pleased you enjoyed the food and found our staff friendly. We're sorry to hear about the heating issues—had you mentioned it during your stay, our team would have been happy to assist with the towel rail and boost the room heating. For the best views and room selection, we always recommend getting in touch directly with us, as third-party sites like Booking.com allocate rooms automatically. We hope to welcome you again and hope we can be of more assistance with the room allocations.
Thank you for your feedback. We're pleased you enjoyed the food and found our staff friendly. We're sorry to hear about the heating issues—had you mentioned it during your stay, our team would have been happy to assist with the towe… Show more
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewNice clean hotel...perfectly located.
Nothing to dislike
Thank you June for taking the time to leave a review for The Caerwylan. We are delighted to hear you enjoyed your stay! We hope to be able to welcome you back in the future. Kind regards, Michael and Frances
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewGreat room with a superb bay view. Lovely breakfast with plenty of choice. Efficient freindly staff.
We are delighted to hear that you enjoyed our stay with us, thank you so much for leaving such a glowing review. Criccieth is such a beautiful place, I'm glad you were able enjoy the bay from your room. We pride our selves on catering for a variety of different tastes with what we offer, we are pleased that you enjoyed this. Lastly, we want to thank you for acknowledging the hard work from our staff. We will make sure to let them know about your kind words. We hope we can welcome you back in the future, and we thank you for staying at The Caerwylan. Kind regards, Michael and Frances
We are delighted to hear that you enjoyed our stay with us, thank you so much for leaving such a glowing review. Criccieth is such a beautiful place, I'm glad you were able enjoy the bay from your room. We pride our selves on catering … Show more