I'd have liked a floor squeegee for the showers

Nice clean fresh bedding and towel

Stayed in September 2025

Really comfy bed and surprisingly quiet

Stayed in July 2025

No mirror in the pod, stained bedsheets, a bit disorienting overall as a building

Great location and price, comfy enough

Stayed in September 2025

The capsules should be just a bit larger, say 30 cm wider or longer, so that guests could fit their bags and shoes inside. I put my bag on the mattress and squeezed my shoes in, but many people left both messily all over the corridor. The steps could also be open-fronted to double as a shoe rack. The walls of the corridors and rooms (not the capsules) are inexplicably all painted black, which exaggerates the claustrophobic feeling of not having windows. On my floor (2) at least, all the bathroom taps were hot, even those marked blue. This was annoying for brushing my teeth and getting drinking water, as there was no water source in Reception or elsewhere. The key cards should work on the capsules and not only on the dorms, to stop people initially going into the wrong ones and everyone from having the hassle of locking them with padlocks. The lever on mine was awkward so it often took a few goes to lock it. I’m a member of the amazing Prince Charles Cinema nearby and Zedwell, as its landlord, is threatening to close it down. If it does so, I will boycott this place for sure.

I loved this experience as I have stayed in many hostels in London and it was such a nice change to have complete privacy and security. The capsules are very well designed so that each of the three levels functions comfortably, though they should be a little bigger. They have a mini air-conditioning unit and when I stayed on warm days in August it was still pleasant inside. The location is absolutely incredible. Note that it was £18 a night when I stayed so my judgment is based on that. Hostels in London frequently cost more and on the dates I booked were only a few pounds cheaper.

Stayed in August 2025

The location is everything! Super easy to check in and out. The staff was friendly and knowledgeable.

Stayed in September 2025

A drinking water tap to fill up a water bottle would’ve made it perfect. Other than that couldn’t fault it

It was great! A little warm but not claustrophobic as I’d feared

Stayed in September 2025

The common areas weren’t cleaned regularly enough, the sink at times were clogged or the soap dispenser would be empty

Location is incredible! Can’t get better than that, the pods are very well thought out so it’s convenient even though it’s a small space

Stayed in September 2025

Directions from booking.com take you to zedwell hotel not the capsules.

Location, price and quality of the capsules

Stayed in September 2025

Could be cleaner

Location

Stayed in September 2025

Bathroom and toilet disgusting

Location is great

Stayed in September 2025

Very hot

Price and location

Stayed in September 2025

My only issue was a lot of the toilets did not have any toilet paper left in the evenings, which wasn't ideal

Very comfortable pods, good privacy and not too loud.

Stayed in September 2025

Staff

Location, convenience and concept

Stayed in September 2025

Would of liked to be able to make the air con colder not just have one temp the whole time as I was there 2 nights and was a little warm. Apart from this great! Next time I’ll take a desktop fan.

Location and price were amazing! (£36 for 2 nights) Bed was fine. Was just enough space in the capsule/pod. Had a plug, usb and type C all built in for great ease of use! Even provided with a towel to use!

Stayed in September 2025

Some Toilets were missing toilet paper. Walls in the hallway could do with a bit decoration/pictures/paintings -grey walls feel depressing.

Location! Excellent for sightseeing and musical shows. Felt very safe on women only floor. Great for one night stay. Ic you are traveling just with a rucksack. Capsule is very comfy, clean, towel provided too.

Stayed in September 2025

The power, fan and lights inside the pod were disconnected/went out at night, meaning it could get a bit warm.

Pods felt comfortable and safe.

Stayed in September 2025

no pedlock provided

Location and the capsules privacy

Stayed in September 2025

My capsule was up some narrow, short steps

Peaceful

Stayed in September 2025

The place was still being refurbished/made ready, so service felt haphazard and reception were a little stressed. There was building work and noise during the day. Sinks hard to stay clean. Showers could be less school-gym. More ventilation needed in Capsule, so kept the shutter open mostly...

Fun location, literally roll out of the capsule into the main theatre district area of London and Soho. Lovely atmosphere on female-only floor, whether meeting each other and chatting, or private and quiet. Friendly, hard working housekeeping staff.

Stayed in August 2025

slightly hard to get into the capsule if mobility is an issue

room was very comfy good temperature control

Stayed in August 2025

It’s still under construction, no cold water and the stairs are not finished. If you are in a female dorm then you have the entire 1st floor, but you can hear the music banging from the souvenir shop underneath. 1 hairdryer and the ceiling vents drip while sitting on the loo, no idea where it comes from. Locks are pointless as mine was broken from someone forcing it and bending it, so with a lock on I could still get in it. You need you card to go to the loo, mine feel out my pocket down the loo! The fan is right above your head and works but is very loud, I’d suggest taking a fan while asleep as it would do a better job if it’s hot. The showers were clean but leaked and so did the toilets so take flip flops. No full length mirror and no place to for more than 3 people to do hair and make up and the shelf is t big enough to put any make up, the light and mirror is The pod is good. Take extra hooks and suction cup hooks for extra hanging room. I also did t find anywhere to store bags or cases while in your pod?

Very central

Stayed in August 2025

There are no extra lockers for your stuff, if you want to lock things up while out you'll have to put them in your capsule which doesn't extend the size of the mattress. People don't want their suitcases on their bed obviously so the hallway was absolutely littered with everyone's belongings. If you DO want to look your capsule from the outside you need a padlock, if you didn't know that like me you'll have to purchase one for 5£ from check in. Check in was also very crowded, the lifts are slow so it's all very chaotic on arrival. Thankfully you can turn on AC in your capsule which keeps it from getting too hot and stuffy, you'll have to deal with the noise though. You also have a keycard but you won't need it, at least while I was there all the doors just opened anyway to anyone, which did not make it feel very safe. At least the doors from the lift to the dorms should be locked to keep out non-guests or even people from other dorms.

Does what it says on the tin. Extremely central, capsule looks as depicted and was very clean. The bathrooms are huge and kept clean, with lots of toilets and sinks and lockable shower cubicles as well. Stayed on an all-ladies floor which made it feel very safe. For a night or two you can't beat the price and location. I also liked that you can dim the light in your capsule and have a small sill/board at the head to keep things on as well as a mirror.

Stayed in August 2025

The facilities, there were a few times where there was absolutely no toilet paper

I liked the spaciousness of the capsule, it felt private.

Stayed in September 2025

The bathroom wasn’t clean

The location was great

Stayed in August 2025