It’s a student house. If you’ve been a student you’ll know what to expect. Dingy and run down. It’s fine if you’re there on your own and just using it to pass out in after a night out in Cardiff, but that’s it. One point they need to sort out are all the broken windows. Several of our rooms we rented had sheet insulation held in place with sticky tape over broke windows which fell out overnight. It was relatively clean for a student digs and was fine for passing out in at the end of the gig, but I’d never go back.

Was cheap for the oasis gig as everything else was extremely expensive in comparison.

Stayed in July 2025

Everything was filthy, no lock on the comunal bathroom door, freezing cold at night, mouldy bed and a random unplugged fridge that made the room smell horrific

N/A

Stayed in July 2025

The size of the room, it was advertised as a double but it was actually a pokey single and there was mould growing in the cupboard

It was easy to get into the property, front door and bedroom doors were locked and a code was sent to my phone before I checked in

Stayed in June 2025

it was quite dirty, theres no room for 2 people

not much, the kitchen was clean. wasn't in description its a shared house and all thats in ur room is a bed and a falling off the hinges

Stayed in June 2025

Room wasn't ready at check in - room was tiny and dirty socks and random stuff under the bed

Location was decent

Stayed in June 2025

Igs was cold in the room ni TV to wash

It's was close to the city centre

Stayed in April 2025

Overlooking and as someone can come in and say it is a shared room and it is double single bed room

It was near the royal Walsh music

Stayed in September 2025

Terrible attitude and the fact that it was over booked ao had to walk across a city I don't know with 20kg luggage. Oh given a keycode to room unknown so I tried on many two discover a place I expected to relax in to find two ladies in bed cuddling. That was pretty unexpected by all I am sure.

Location of the building site

Stayed in September 2025

Not responding don't waste your time

Stayed in July 2025

Water coming up through washbasin and bath after toilet flush pulled!

Good central location

Stayed in July 2025

There was a caution sign in front of my room door. Part of the ceiling had come down, wallpaper was hanging of the wall, there dirty washing on the floor. And a guy wondering around in his underpants. The houses next door were boarded it, with rubbish outside. It was an absolute disaster. And should not be on booking.com as a place to stay. It was a health and safety hazard

Nothing

Stayed in August 2025

No breakfast

Not bad

Stayed in August 2025

Nothing

Great staff

Stayed in June 2025

Everything. Tiered and dirty.

Nothing

Stayed in July 2025

Booked for night was sent confirmation to then be rang by the staff to change the location of our stay, got to address of property and couldn’t enter as the code was wrong, rang the owners over 15 times and sent multiple messages with no reply, was outside property for over an hour with no reply so proceeded to head home as didn’t want to be stranded in Cardiff, when i finally got home after driving another 40 mins I had a text off the owner with all the details, i was left outside an address for over an hour and half and then 40 mins travelling home before I had a reply, was told over the phone would have a full refund and then the next day couldn’t get a reply off owner again, contacted booking.com and when they spoke to owner they had no recall of what they was talking about, after a bit of back and forth we was told the refund could take 5-7 days which I am still in the process of waiting for

Stayed in July 2025

When I booked this place, I certainly wasn’t expecting luxury—but what I encountered made me leave. There was over a month between my booking and arrival, yet I received no communication from the guest house during that time. Even upon arrival, there were still no instructions, so I had to call them myself. I was told to send a photo of my ID via WhatsApp. Luckily, I use WhatsApp—but what if I didn’t? About five minutes later, I finally received instructions to access the property. I was given a code to a key safe by the front door and told to return the key to the safe immediately after unlocking the door—apparently, there's only one key for the entire property. Access to my room was via a separate code. Once inside, I discovered that one of the window panes was missing and had been replaced with a piece of cardboard. The entire property was dirty, and the carpets were in serious need of cleaning. I didn’t feel safe staying there, so although I had paid for two nights, I left after one and checked into a proper hotel. It's unbelievable that Cardiff University would promote such a poor-quality property at such a high price. Never again!

Nothing

Stayed in July 2025

The building alongside it had no windows, smashed in front door, looked like a crack den! Terrible location, hard to find and ZERO nearby parking. When contacting the owner to discuss nearby parking he told me to “google it” Our room wouldn’t lock and they told us to move to the next room but to take the bedding with us, so we had to make our own bed and the new bed was visibly dirty. No door on the bathroom, no privacy, terribly dangerous winding staircase to the room too. Due to the changeover, the lack of help with parking and lack of signal at the property I missed my event, so I’m £300+ out of pocket Complete ignorance from the business when contacted about the issues.

Nothing

Stayed in July 2025

Hallway stank of wee, shared bathroom which wasn’t included not described, bedroom did not lock so had to use furniture to barricade the door instead. Bed was covered in mold and the window in the room was smashed. There’s one key to enter the building so if someone takes it then no one can enter the building. Would actively discourage you from booking this property.

Stayed in July 2025

For me, it was great for the price and I've got nothing to complain, but if you are into complaining, then you're likely to find things to complain about as it's not a 5 star hotel.

The location is great for after a gig around the castle. The price is good too. Also the guy was very friendly, I arrived around midnight and he was awake waiting for my arrival.

Stayed in July 2025

Nothing at, the area looked derelict and unsafe!

The property was filthy and and stank of smoke. We weren’t sent a text with a code for the key safe. People coming out said they were leaving and also not staying!

Stayed in June 2025

This accommodation is not fit for purpose, if it was clean and time spent to update it has got potential. We was very unhappy clean at all, the bathroom is shared facilitate. The curtains was falling off, the bed was awful every time you rolled over felt like it would collapse. We had ants in the room TV not working. All bedding was in the communal kitchen unfolded and all over the place very untidy. One guest had a broken window and only had instalation covering. Holes in the bathroom door shared access with a key code someone was ringing door bell in the night kept me and daughter awake with load door banging. I have sent communication to booking.com as I want a refund especially being £280 for 2 very uncomfortable nights. We stayed out during the day it was really that bad

Nothing.

Stayed in June 2025

This place was appalling. I did not stay. Frankly it should not be offered on your platform. They have one key for entry in one of those coded little boxes. The key is shared between all occupants. The key was not there. I was let in by another occupant. The room also had a numeric code to enter. It took about ten attempts to get the door open. The room itself was terrible. Grotty quilt, a pair of black shoes next to the bed, thirty year old IKEA furniture, suitably worn out. The place leaves you with an instant feeling of despair. There is NO value for money here. You can imagine either the police or some crazy outside your door at 3am. There is no way this property should be on your platform if you have any minimum standard.

Stayed in June 2025

Cheaper than a hotel but still expensive for what was offered. One star for location but none for facilities or quality of experience. OK in an emergency but best avoided if possible.

Location was good.

Stayed in June 2025

The bed sloped downwards, moved every time you rolled over, stunk of cigarette smoke. No parking at property, street was an absolute dive, rubbish everywhere.

The location was only a 20 min walk to Cardiff centre.

Stayed in June 2025