New Park Street, Devizes, SN10 1DS, United Kingdom
#6 of 11 hotels in Devizes
Guests' ChoiceBased on 752 hotel reviews
8.9Cleanliness
9.5
Comfort
9.3
Location
9.2
Facilities
9.1
Staff
9.8
Value for money
9.2
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 8, 2025
Lovelock
United KingdomLocation excellent for our cycle trip along the Kennet and Avon Canal Our room was beautiful and quiet, facing the churchyard so peaceful.. Staff very helpful, allowing us to store our bikes securely on the premises. Dinner and Breakfast very good too
Stayed in August 2025
Reviewed: September 7, 2025
Alison
United KingdomThe room was amazing bed was huge
Stayed in September 2025
Reviewed: September 5, 2025
Christine
United KingdomVery friendly staff, lovely quiet room overlooking the graveyard where my ancestors are buried, tasty and well-cooked dinner with a great variety of vegetables.
Stayed in September 2025
Reviewed: September 5, 2025
Bedford
United KingdomThe parking arrangements are not so good. Car park was free after 6pm, but had to go and pay at 8am the next morning.
The location is excellent and the breakfast also good
Stayed in September 2025
Reviewed: September 3, 2025
Michaelkeel
United KingdomNowt!
The staff were great. The room, albeit at the front of the property on the main road, was very quiet, thanks to secondary double glazing. The bed was really comfy and the shower was great. Biscuits and decaffeinated coffee in the room were well thought out. The breakfast was really nice. The only minor complaint was there were too many mushrooms. Less shrooms and another slice of bacon would have made it perfect. I was on a cycling tour and the hotel offered secure bicycle storage. If I return to Devizes, then I'm staying here again.
Stayed in September 2025
Reviewed: August 31, 2025
Simon
United KingdomComfortable
Stayed in August 2025
Reviewed: August 31, 2025
Marc
United KingdomSuperb location, parking which was ideal. Comfortable rooms and a super breakfast. All the staff were super friendly.
Stayed in August 2025
Reviewed: August 31, 2025
Chris
United KingdomIt seemed a bit pricey, but then we are a bit "keen"! Having said that I didn't mind paying the price for the location, room quality, and service.
The staff were excellent, from the bar in the evening (a bit riotous being Carnival night!) to the breakfast service. The room was very clean and comfortable, no complaints at all. I wished them the very best for the upcoming sale of the lease, they were doing everything right for that aim.
Stayed in August 2025
Reviewed: August 30, 2025
Olive
United KingdomNothing to complain about food.was.excellent
We were pleasantly surprised rooms updated very.well nothing missing So many little extra touches
Stayed in August 2025
Reviewed: August 25, 2025
George
United KingdomNothing
Excellent hotel - everything was stellar. The hotel is clean, modern, the service was great, the breakfast delicious and it had a great bar area including some screens with sport. Great bike storage for the family and our room was well stoked, clean and tidy.
Stayed in August 2025
Reviewed: August 25, 2025
James
United KingdomBreakfast was good quality
Stayed in August 2025
Reviewed: August 24, 2025
Anna
United KingdomThe shower took a bit of time to warm up and the dial was too sensitive
Quiet room, staff very friendly. Good rate to include breakfast.
Stayed in August 2025
Reviewed: August 24, 2025
Georgina
United KingdomNothing at all - everything was perfect !
Our room at the Castle was very spacious and clean. The breakfast was also very good! The service throughout our stay was friendly and pleasant. Highly recommend the Castle to anyone. Cannot wait to stay here again one day, thank you for an enjoyable stay
Stayed in August 2025
Reviewed: August 24, 2025
Sharon
United KingdomN/a
Lovely place , friendly staff very welcoming
Stayed in August 2025
Reviewed: August 21, 2025
Diana
United StatesNothing
Everything
Stayed in August 2025
Reviewed: August 21, 2025
Diana
United StatesVery friendly, helped with luggage, very clean and large rooms, perfect breakfast, new and large bathrooms with toiletries. Coffee and tea in room with delicious biscuits. It is a pretty town too with lots of restaurants and shops within walking distance.
Stayed in August 2025
Reviewed: August 20, 2025
Wyn
United KingdomNothing
Wonderful staff and great service. Breakfast was siperb, fresh hot and plentiful. Room was warm in hot weather, fan much appreciated.
Stayed in August 2025
Reviewed: August 18, 2025
Grieve
United KingdomExcellent,good service and friendly staff
Stayed in August 2025
Reviewed: August 18, 2025
Rhiannon
United KingdomThe rooms and decor in the hotel were a little outdated, perhaps, but honestly I don't see this as a problem they were clean and comfortable and had their own charm.
The staff upgraded me for free from a single to an enormous double room. It was a hot day and there was a lovely ceiling fan in the room to keep the whole room cool. It felt very luxurious. The staff were incredibly helpful and had a huge lockable space for bikes which they informed my about in advance by email (as I asked). They were very bike aware and said they get many cyclists every year who are holidaying on the SusTrans Route 4 which I was taking. The breakfast was absolutely delicious!
Stayed in August 2025
Reviewed: August 17, 2025
Andrew
United KingdomGreat location. Amazing staff . Good beers
Stayed in August 2025
Reviewed: August 14, 2025
Simon
United KingdomEverything was great. A spacious room with a great ceiling fan (much needed). But the real winning feature of this hotel is the staff. Every last one of them were friendly and helpful. A really wonderful crew.
Stayed in July 2025
Reviewed: August 13, 2025
Dorine
United KingdomNothing
Traditional and very good service. Welcoming. Spacious and with secure storage for bikes.
Stayed in June 2025
Reviewed: August 4, 2025
Marc
United KingdomA super friendly welcome and all the team were the same. Our bikes were tucked away in a secure courtyard, beer was good, rooms were clean and comfortable, and a delicious breakfast.
Stayed in August 2025
Reviewed: August 3, 2025
Holly
United KingdomGreasy burger made my partner feel ill after eating it
The room was lovely and lovely staff
Stayed in August 2025
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