Reviews of Champneys Henlow
Coach Road, Henlow, SG166BT, United Kingdom
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation
State of disrepair everywhere
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewLovely setting
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewbreakfast did not vary on different days
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewEvening meal was good and the breakfast was fine. The room was pleasant
No complaints
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewStunningly beautiful
Nothing
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in March 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in February 2025
Verified reviewview from our room
team attitude, lack of food options, staff attitude
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewThe grounds were lovely. Nice pool.
The staff were unhelpful and unwelcoming. The trainee that checked us in needed to repeatly go and ask for help. Check in took 25 mins, no guidance to help us find our room or welcome drinks.
Reviewed: 3 December 2024 · Stayed in November 2024
Verified reviewReviewed: 27 November 2024 · Stayed in November 2024
Verified reviewDinner times inflexible / Spa facilities very poor and dated - tiny sauna / hotel looked in need of refurbishment windows in my room poor repair, shower poor, vanity units embedded stains
Reviewed: 18 November 2024 · Stayed in September 2024
Verified reviewReviewed: 14 November 2024 · Stayed in November 2024
Verified reviewHotel is beautiful, gorgeous surroundings and very peaceful. Room was immaculate but could do with a fridge and an upgrade on the mattress. It felt quite old and the springs were coming through slightly. The reception staff were lovely and very pleasant.
The restaurant staff were a bit all over the show and didn’t really know what they were doing. The food however was unreal so no complaints from that side but the staff think we’re all knew to the job and got a couple of things wrong. Breakfast to the room was 20 minutes late and with us having to be in a meeting for 9am it made things a little rushed.
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewThe building& grounds, the restaurant and pool area . The cleaner was also lovely and the staff generally professional.
Cafe was a bit shambolic, cafe staff weren’t very coordinated resulting in longer wait times. Tables not cleared regularly resulting in clutter.
Reviewed: 7 November 2024 · Stayed in November 2024
Verified reviewroom and facilities were good. staff were polite and attentive.
The hotel is showing signs of wear and tear and looking tatty in places - many walls and doors in need of paint. outside I noted the guttering to the rear of the wing is full of weeds , likely to fail and this will cause water ingress issues without repair. Lighting in my room was inadequate, there were no overhead lights above the bed.
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewLocation and grounds.
Very tired and focus is more on the health spa than rooms
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 13 September 2024 · Stayed in September 2024
Verified reviewReviewed: 11 September 2024 · Stayed in September 2024
Verified reviewBuilding is very grand, room sizes were great, although furniture a little worn, required a little TLC. Breakfast had a good selection of food.
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