Reviews of Channel View Hotel 2 stars

Nothing very bad

Small rooms and not clean also staff not communication very poor

It’s location

The room was very basic and needed updating. The bathroom light flickered for over a minute before it switched on. There was no hot water to have a shower always cold and I got bitten in the bed.

Location

Rooms was full of damp , like ridiculous! Had to leave window wide open. Wallpaper hanging off , Shower was terrible, Stevie wonder must of done the bathroom cladding over the window and toilet in middle of room. Beds was so uncomfortable old spring mattress. Yes it was a cheap hotel but god I didn’t expect this. I did originally book this for my partner but she didn’t come as she can’t come on back of scooter as she’s pregnant. God I would have kicked up a fuss as we couldn’t stop in there all weekend.

Stayed here a couple of years ago was in need of improvement, this time the room we had was a lot better and it seems as though there has been improvement, the people are very friendly and I would stay again.

Still room for improvement

Central location, easy parking

Lack of staff Small room Dated decor Shower not working No hot water Old and tired matress

Value for money-excellent. I really don't understand the poor reviews on this place. Very undeserved. It was the cheapest hotel in the area we could find. The location is great- short walk from Sandown. The staff are really friendly and the room was comfortable and clean. It wasn't a 5 star place but you wouldn't expect that for the money. It was much better than expected ( from the reviews) and would definitely stay again.

For what we expected and for the money it was perfectly fine. The negative things would be nit picking.

Nothing

Shabby, not clean, poor facilities.

Lovely and right in the heart of sandown

The rooms were spacious. There is a kettle and cups and tea and a hair dryer in room. Very good location and stores near by and beach was within a 10 minute walk and there was a pier.

the bathroom were poorly fitted and very flimsy and weak. Not stable at all. The shower door smashed onto me and I was still held liable for the damages even though the bathroom was poorly fitted. The bedsheets do not get changed on a daily nor bins nor towels. Main wardrobes are light

Only thing I liked was location. Its very close to the beach, hardly 5 mins walk. You can also find few nice cafes around.

Before booking, I noticed mixed reviews, but the recent ones seemed fair so I decided to give it a try. Prior to arrival, the host was responsive, and on the morning of check-in I asked if an extra bed could be arranged for a 5th person, confirming I was happy to pay extra. She said we’d discuss it at check-in, but never shared any details. When I arrived, someone else was there to check me in, but unfortunately, she wasn’t able to communicate properly with me. She asked about the number of guests and when I explained the situation, she had to call the host. That’s when it turned unpleasant. The host, instead of having a proper conversation, just started raising her voice, saying the hotel was full, she didn’t have staff to manage this request, and in peak season an extra person would require a completely separate room. I was shocked by how dismissive and unaccommodating she sounded—I work in the hospitality industry myself (at a 4-star hotel chain), so I know how important it is to at least try to assist a guest’s request, even if the final answer is no. In the end, I told her not to worry, the 5th person would not stay. But overall, I really didn’t feel any sense of hospitality or guest care. The room itself wasn’t great either: only one plug socket, showers not working properly (took several minutes to get hot water, doors felt unstable), and the cupboard/drawers were dusty, making it unusable. I’ve also noticed the host’s replies to some other reviews where she defends these shortcomings by saying “we are a budget hotel and you shouldn’t expect more at this price.” But honestly, the issues I experienced aren’t about luxury or extras—they are just about basic standards like cleanliness and functioning amenities.

the room was unclean and walls were very damaged

Extremely dirty place, we did not shower because it was unmanageable. No fan, no ac, no tv, dusty curtains and floor. Reception toilet was smelling like a public toilet with urine on the floor. God! Please close it down or refurbish it.🤮🤮😡😡

Every thing

Was ok very loud at night couldn't sleep

Great service. Fresh sheets towels each week. As much as you want, free tea, coffee, soap, loo roll . Clean. Friendly. Quiet.

Very close to the town and beach, and to catch the bus to visit other places.

I had a room with a view of the sea, but would have been even nicer to see if the windows were cleaned on the outside occasionally.

Sea views from the upstairs the Hotel was a better price than all the other hotels, especially during peak season it was nice and relaxed, friendly staff Would recommend 👌

Location,nice receptionist,clean room... Close to the beach,High Street

Not possible to pay by cash