Food from the bar was ordered from the takeaway next door at inflated price

We were given an upgraded room

Stayed in August 2025

Room was basic, and even with the window open was a bit hot during the night. Room 2 had a cupboard (access to a water tank) with a catch that kept opening.

Very central location and very handy for Cheers Bar

Stayed in August 2025

I had no heating provided to me for 6 day and I was freezing. I have 9 health condition and being in a cold house makes these get worse. It was so bad that I had to purchase 2 heaters and put them in the room so I would be ok to shower and sleep warmer as the room was so cold at night I was shivering every night for 3 nights, after this I then bought the two heaters to stay warm. I spoke to the manager yet nothing ever got sorted and the heating remained of for the 6 days I was there. The boiler room cupboard kept opening when I was using the bathroom this really made me feel freaked out and uncomfortable. They need to put a lock on the cupboard as this is not hygienic and is really creepy.

The cleaner helped me to get an extra blanket and for this I was so greatful. The cleaner helped to remove rubbish from my room and kept my space feeling clean and welcoming. I greatful for the cleaner she woulderful and has amazing people skills. Frazbrough is a wonderful town and the people in the town are very welcoming.

Stayed in August 2025

The lack of private car parking facilities although there was ample street parking which seemed safe and secure albeit there were waiting restrictioons in some areas but I don't know how diligently they're enforced. The loud music in the bar may not be to everybody's taste although it didn't go on too late. As the room was facing the sea and the main road there was a lot of seagull activity during the night and they made quite a lot of noise (even at around 03:00!) which is obviously beyond the control of the hotel! However, in addition to this noise there was a sporadic artificial noise (sounded electronic) which kept waking me up and also with the room being near to the hotel entrance and next to the staff room there was occasional human activity which created a disturbance throughout the night (not excessive but detectable given that I was already being disturbed by those pesky seagulls!) It pains me to write the previous paragraph as the bed was really comfortable and so my night's sleep should have been more relaxing than it was but I have to give an honest account although, of course, these factors might not be seen as problematic for other, less light sleepers!

I stayed for one night in a Deluxe Double Room with Shower (Room No 1). The hotel has no private car park facilities (which I was informed of beforehand) but there are public parking spaces directly in front of the hotel ... although I found convenient street parking quite close when I first arrived and decided to leave the car there overnight. The reception is located at the end of a narrow corridor and this is where I met up with a friendly chap called Aidan (sp?) who showed me to my room and assured me I'd picked the jewel in the crown and he wasn't wrong ... the room was HUGE and well appointed with a lovely double bed, ensuite facilities, decent amenities, a fridge and a sea view! I decided to go out and explore a few minutes after Aidan had left and bought some fish and chips from Glover & Co. just down the road (towards the football ground) and they were top notch and well worthy of a plug here! I then went to a couple of decent bars and eventually made my way back to the hotel. I then had a nightcap at the hotel bar which was all but deserted but playing really loud music (which I didn't really mind too much). I then went back to my room and availed myself of the coffee making facilities before retiring to what was a very comfortable and spacious bed. I had a nice refreshing shower in the morning in the decent sized shower room before handing in my keys and returning to my car and then making my way to the local Tesco for a lovely breakfast!

Stayed in July 2025

I could not find the place, the maps were a bit misleading for me, noone was amswering thephone and noone replied to my messages. I was panicking the place is a scam. The window in my room was broken, you could open it ,but it was hard

Whoever is responsible for cleaning the room, should receive a special praise. The toilet was very clean, the room was spotless. Although the room was dark and basic, but I felt good knowing that someone cleaned it so well

Stayed in July 2025

Nothing really

The location and the accommodation

Stayed in July 2025

Bathroom fittings needed overhaul

An enormous comfortable room

Stayed in June 2025

The shower needs updating including the water pressure.

Central, quiet and clean and the staff were very helpful.

Stayed in May 2025

Central location & spotless.

Stayed in May 2025

The mirrors were too high for us to be able to use them.... but I'm being really picky with that.

Staff were really friendly, rooms were clean and comfortable, we even had a fridge which was a wee bonus. Breakfast was amazing.

Stayed in May 2025

would have loved a bath but that can't be helped.

Lovely big room, Both of the members of staff I met were very helpful, the lady who checked me in found me an extension lead for me so I could charge my bike. She also helped me up the stairs with my luggage which was very much appreciated. The breakfast lady was also lovely although I couldn't eat the 4 poached eggs on toast I was given for breakfast :).

Stayed in April 2025

Stair access could be difficult

Excellent size room in a good location

Stayed in April 2025

No USB charging facility.

Comfortable bed. Peace and quiet.

Stayed in April 2025

The shower was very weak

Stayed in April 2025

The approach to the property wasn't very promising, as it was up a close. Keys were obtained from the bar of the pub downstairs, and the barmaid took us to the room, at the top of the building. The room itself was very clean and comfortable, with good quality bed linen, pillows and towels. Meals were not provided, but an excellent dinner was has at the adjacent Saltown Hotel.

Stayed in April 2025

Friendly and very local. Perfect for a stay over and good price

Stayed in March 2025

Expect noises outside till about 1:30 am on Saturday night.

The room was spacious, had all necessities and more (fridge was handy). Very clean, bed comfortable so we slept well. If you intend going fishing it is a perfect location to get on the boat. Staff is super nice and helpful.

Stayed in April 2025

The only thing for me was the stairs as we were on the top (3rd) floor. We couldn't get the tv in the room to work and didn't fancy going all the way down to tell them but that wasn't a huge issue.

Room was lovely and clean, very spacious and well equipped. Breakfast was amazing (they even went out in the morning to get gluten free bread to make me toast). Staff were very nice too.

Stayed in March 2025

The room is plenty big enough for a king size bed and the double we had wasn't very comfortable.

The room was spacious and clean and quiet although the council decided to move roadwork barriers outside very early in the morning which was annoying.

Stayed in March 2025

Nothing really.

It was a comfortable clean room for the night. It's a central location next to a busy bar but you can't hear a thing TBF . So park nearby or wait until after 1830 to park outside overnight.

Stayed in March 2025

s

nice spacious room and a comfy bed

Stayed in January 2025

Heating not working! Stayed with u's. 4 times now & room always cold.due to heaters not working. .which is a shame as otherwise all good.

Stayed in November 2024

Exactly what I needed for the purpose

Stayed in December 2024

Bedroom was at top of a few flights of stairs.

Everything was very good.

Stayed in October 2024