Reviews of Citadines Barbican London 4 stars
7-21 Goswell Road, Islington, London, EC1M 7AH, United Kingdom
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe rooms are nice, clean and quite spacious for London. The location was perfect, central but not too busy.
Unfortunately, they do not clean the rooms during your stay. It is justified by saying it's an aparthotel but the room I had booked was a regular room so I do not understand why the same conditions are applicable. I stayed 4 nights and to me it is essential to at least empty the bins and clean the bathroom every other day.
Dear Monia, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms nice, clean, and spacious, and that our central location met your needs without being too busy. I sincerely apologize for the inconvenience you experienced regarding the room cleaning service during your stay. We understand the importance of maintaining cleanliness. We do have on each floor the disposal room and the fresh towels are available 24/7 in -1 floor. Sorry if there was any miscommunication. We appreciate your input and will review our policies to enhance the guest experience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future with an improved service experience. Kind regards, Stanislav K. Assistant Residence Manager
Dear Monia, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms nice, clean, and spacious, and that our central location met your needs without being too busy. I sincerely apolo… Show more
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery comfortable with excellent facilities in the room
The wifi was hard to figure out as I don't use the TV and that's where the password was. Then when I did get connected, it didn't work.
Fiona Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our accommodations perfect for your night in London, and that you enjoyed the comfort and excellent facilities in your room. However, I apologize for the inconvenience you experienced with the WiFi. We understand how important a reliable internet connection is, especially while working, and we regret any frustration caused by the difficulty in accessing it. We will look into this issue to ensure a smoother experience for our guests in the future. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even better stay. Warm regards, Germana
Fiona Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our accommodations perfect for your night in London, and that you enjoyed the comfort and excellent facilities in your room. Howev… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAmazing clean and cheap for the price in London
Nothing
Newsham Thank you for your wonderful feedback! We're thrilled to hear that you found our accommodations to be amazingly clean and affordable, especially for a location in London. Providing great value and a pleasant experience for our guests is always our top priority. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Germana
Newsham Thank you for your wonderful feedback! We're thrilled to hear that you found our accommodations to be amazingly clean and affordable, especially for a location in London. Providing great value and a pleasant experience for our g… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe staff are always very helpful and efficient. My dog is always made welcome . It’s a beautiful part of London which is very central but relatively quiet with very good transport links and isn’t overly gentrified so still has an authentic feel . I used to work near the meat market and it holds fond memories too .
Nothing
Dera William, Thank you for your lovely feedback. We're delighted to hear that our staff has consistently been helpful and efficient during your visits, and that your furry friend is always made to feel welcome. It's wonderful to know that you appreciate the beauty and authenticity of our location, along with its central yet peaceful atmosphere and excellent transport links. We're glad that it brings back fond memories for you, especially with your connection to the nearby meat market. We look forward to welcoming you and your dog back for more enjoyable stays in the future. Kind regards, Stanislav K. Assistant Residence Manager
Dera William, Thank you for your lovely feedback. We're delighted to hear that our staff has consistently been helpful and efficient during your visits, and that your furry friend is always made to feel welcome. It's wonderful to kn… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGood location for our needs.
Niall Thank you for your feedback! We're pleased to hear that our location suited your needs well. We aim to provide a convenient and pleasant stay for all our guests. We look forward to welcoming you back in the future for another enjoyable experience. Warm regard Germana
Niall Thank you for your feedback! We're pleased to hear that our location suited your needs well. We aim to provide a convenient and pleasant stay for all our guests. We look forward to welcoming you back in the future for another enjo… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room was quiet, clean and comfortable. Staff was very welcoming and helpful.
The mattress was very firm, and for me that was uncomfortable.
Beth Thank you for sharing your feedback with us. We are delighted to hear that you found your room quiet, clean, and comfortable, and that our staff made a welcoming and helpful impression during your stay. However, I apologize for any discomfort caused by the firmness of the mattress. We understand that mattress preferences can vary, and your feedback is valuable in helping us improve the comfort of our accommodations. Please feel free to reach out to our team during your next visit, and we will do our best to accommodate your preferences. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Warm regards, Germana
Beth Thank you for sharing your feedback with us. We are delighted to hear that you found your room quiet, clean, and comfortable, and that our staff made a welcoming and helpful impression during your stay. However, I apologize for any dis… Show more
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEverything was great, clean, great location and stuff
the door has bad soundproofing, you can hear everything happening in corridor
Siqi Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our clean facilities, excellent location, and the service provided by our staff. However, I apologize for the inconvenience caused by the soundproofing of the door. We appreciate your bringing this to our attention, as it helps us identify areas for improvement. Please rest assured that we will look into this matter to enhance the comfort of our guests. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards, Germana
Siqi Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our clean facilities, excellent location, and the service provided by our staff. However, I apologize for the inconvenience caused by the soundproofin… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe location was great and it had parking and it was friendly and clean all perfect
Tracy Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our great location, convenient parking, and found our environment to be friendly and clean. It's fantastic to know that everything was perfect for your stay. We look forward to welcoming you back for another excellent experience in the future. Warm regards, Germana
Tracy Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our great location, convenient parking, and found our environment to be friendly and clean. It's fantastic to know that everything was per… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location
Rachel Thank you for your feedback! We're delighted to hear that you enjoyed our great location. We hope it added to the convenience and enjoyment of your stay. We look forward to welcoming you back in the future for another pleasant experience. Warm regards, Germana
Rachel Thank you for your feedback! We're delighted to hear that you enjoyed our great location. We hope it added to the convenience and enjoyment of your stay. We look forward to welcoming you back in the future for another pleasant ex… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat amenities
Ideally we wanted a 2 room apartment. This wasn't available. It would have been great to have a clothes washer in our unit.
Dear Libby, Thank you for your feedback. We're delighted to hear that you enjoyed our amenities. We apologize for the unavailability of a 1-bedroom apartment during your stay. We understand how convenient it would have been to have a clothes washer in your unit, and we appreciate your suggestion. We hope to have the opportunity to better meet your preferences on your next visit. Kind regards, Stanislav K. Assistant Residence Manager
Dear Libby, Thank you for your feedback. We're delighted to hear that you enjoyed our amenities. We apologize for the unavailability of a 1-bedroom apartment during your stay. We understand how convenient it would have been to have a cl… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation was good. Access to tube and busses. Tubed to tourist places using the circle line. Not far from angle Islington that had lots of eating places. Room okay.
Could have done with a microwave. Good room for shorter stays
Bernie Thank you for sharing your feedback with us. We're delighted to hear that you appreciated our convenient location, with easy access to the tube and buses, as well as the proximity to Angel Islington and its array of dining options. Regarding your comment about the availability of a microwave, I would like to inform you that microwaves are provided in our higher room categories. We strive to offer a variety of amenities across different room types to cater to the diverse needs of our guests. Should you choose to stay with us again, please feel free to inquire about these options, and our team would be happy to assist you in selecting a room that best suits your preferences. Thank you once again for your valuable feedback. We hope to welcome you back for another enjoyable stay in the future. Warm regards, Germana
Bernie Thank you for sharing your feedback with us. We're delighted to hear that you appreciated our convenient location, with easy access to the tube and buses, as well as the proximity to Angel Islington and its array of dining option… Show more
Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location near tube, this hotel is staffed by very friendly and helpful staff. The room was spotless and really nice touches such as fresh coffee, a mini fridge and good toiletries. Staff were happy to keep bags after check out which was really helpful.
All good
Deborah Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you enjoyed our convenient location near the tube and that our team made a positive impression with their friendliness and helpfulness. We are delighted that you found your room to be spotless and appreciated the thoughtful touches such as fresh coffee, a mini fridge, and quality toiletries. It's also great to know that our staff could assist you by holding your bags after check-out, making your stay even more convenient. Your kind words are truly appreciated, and they motivate us to continue delivering exceptional service to all our guests. We look forward to welcoming you back for another memorable stay in the future. Warm regards, Germana
Deborah Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you enjoyed our convenient location near the tube and that our team made a positive impression with their friendliness and … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewDecent size compared to other places in London. Had all amenities we needed. Good location. Managed to get early check in as a room was available
You can’t reserve the room you want - booked a twin room but only find out when you arrive if a room will be available but luckily for us it was.
Dear Eva, Thank you for your feedback. We're glad to hear that you enjoyed your stay and found our location and amenities to your satisfaction. Regarding room selection, we strive to accommodate our guests' preferences; however, room assignments are subject to availability at the time of check-in. We're pleased that we were able to meet your needs during your visit. We appreciate your understanding and look forward to welcoming you back in the future. Kind regards, Stanislav K. Assistant Residence Manager
Dear Eva, Thank you for your feedback. We're glad to hear that you enjoyed your stay and found our location and amenities to your satisfaction. Regarding room selection, we strive to accommodate our guests' preferences; however, roo… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery quiet rear facing rooms. Great location
Apartment was very small. Living area v small. Toilet should be separate to bathroom. No dining table! That was my biggest complaint. Kitchen equipment very basic.
Dear Janet, thank you for sharing your feedback with us, we are glad to hear you enjoyed our location. We are sorry to hear that you found the apartment was too small for your liking. Best regards, Elisa D. - Front Office Manager