N/A

Room had everything I needed and staff were helpful/friendly. Hotel is also in a great spot for places to eat, transport links, central landmarks, and grocery shops. Good for solo travellers.

Stayed in August 2025

Fantastic location with spacious rooms

Stayed in August 2025

Reception staff well intentioned, generally helpful but at times slightly bossy.

Location, Room had everything in it we needed, quiet

Stayed in August 2025

Room lacked character. Needs a little updating.

Location is great. Right in the middle of where you need to be out that end of the city. Staff was helpful. The coffee machine and water dispenser was great.

Stayed in August 2025

Lack of room cleaning. Bathtub with shower curtain.

The hotel is in a perfect location next to Trafalgar Square, with an underground station just around the corner. It has a bigger room than any of the London hotels I have been to. The kitchen is a big plus—you can have a quick bite in the room.

Stayed in August 2025

Only one niggle, the shower curtain over a narrow bath stuck to one's body while showering.

Excellent location, comfortable bed and good breakfast.

Stayed in August 2025

Staff were not that engaging - every question was answered with No, felt like a bit of a default setting.

Very central and easy to get anywhere in London. Room was spacious and comfortable

Stayed in August 2025

Nothing

Good position just down from Trafalgar Square

Stayed in August 2025

This is a lovely hotel in a great location!

Stayed in August 2025

I did not like the several emails ( from Booking.com?) asking us to check in plus other bits and pieces. They were not written well. Translated from Chinese? Or AI? Too long and wordy. Launderette was spelt wrongly by the lifts.( like the film which is wrong)

Everything good for our short stay.

Stayed in August 2025

The breakfast: the egg omelet were not great, and the waffles didn't have much taste.

Ideal location, about 100 meters from Trafalgar Square, 500 meters from Big Ben. Great value for the money!

Stayed in July 2025

Check in late. We came at almost 4PM but the room still not ready.

Great location. Quiet, near public transportation that can bring you anywhere in London. Walkable to many places.

Stayed in August 2025

It was quite noisy outside if you open a window (even at the 8th flood) but it is Central London. It would be nice if the bathtub was bigger: I'm not very tall, but even for me it was difficult to take a bath((

Great apart-hotel in a great location in the heart of London. The famous Trafalgar Square and the National Gallery are only in 2 minutes walk. The Big Ben, the Parliament’s building, the Westminster Abbey, the Covent Garden’s theaters, the Chinatown, the Piccadilly Circus and Oxford Street are in 10-15 minutes walk. The Charing Cross Rail Station, Charing Cross and Embankment underground stations are in 2 minutes walk. The room was spacious and clean. The bed was comfortable. The kitchenette was really good: hob, microwave, pots, plates, bowls, cutlery, freezer, dishwasher. The staff was very polite and friendly.

Stayed in August 2025

Dishwasher needs upgrading. Shower over the bath was difficult.

Location

Stayed in August 2025

No think

Location and the staff in very helpful

Stayed in August 2025

Not enough staffs at the reception.

Great location. Good free coffee.

Stayed in August 2025

Excellent location

Stayed in July 2025

Location

Stayed in July 2025

Shower over the bath and the bath is quite deep so it is not easy for someone who has leg issues climbing into the bath. Shower is old fashioned and needs updating.

Location is excellent. Room good size. Nice outlook.

Stayed in August 2025

It was a bit expensive.

This property is in a great location near to the Thames and only a short walk to Westminster or Covent garden and multiple tube or metro options. We pretty much walked everywhere. The apartment suited our family of 4 with a separate room with a king bed and then a lounge with a convertible sofa bed that split into two separate beds. It was a little squeezy but ok as we were out all day. We had a small well appointed kitchenette which was good as we like to make our own breakfast. There were loads of great pubs and restaurants nearby. It was well sound proofed and light block curtains worked well. The tv set up is quite good as lots of shelving around it and good sockets next to the main bed. The air conditioning worked well. I was pleased to find the toilet was in a separate room to the bathroom, which is handy for families. There is a laundry room downstairs for which you have to download and set up an app. It worked well once you figured out you have to have location services turned on your phone! You could get drinks from a fridge downstairs, and there was a coffee machine also downstairs, which was handy.

Stayed in July 2025

Girl front desk on check in terrible Un welcoming

Location Room large Kitchen great Windows open Hot water great Public transport so close

Stayed in August 2025

Nothing

Good location, very kind staff Fast check in and out Complimentary coffee machine at the lobby

Stayed in July 2025

A bit outdated. No cleaning service for stays shorter than week

Location

Stayed in July 2025

Not overly attentive staff Arrived early & weren’t very accommodating

Location & kitchen in room

Stayed in July 2025