Reviews of Cocoon @ International Inn + Apartments 3 stars

Everything was good

Absolutely rotten had to leave and not even stay overnight 😭

Great service from staff. The apartment we stayed overnight was more spacious than expected with a good kitchen & TV entertainment facilities.

Staff were friendly and helpful. Good location close to Philharmonic Hall, Everyman Theatre, and Cathedrals. Walking distance to town. Room was a good size with tv, tea and coffe and a clean, good sized bathrrom and shower. Generally quiet.

Some bed linnen and pillows were grubby and stained Duvet was slightly torn.

Clean and modern. Fully equipped kitchen. Good location for Hope Street area attractions, eg Philharmonic Hall, Everyman Theatre.

Strong springs on interior doors were very annoying in terms of moving about the apartment, and if opening bedroom door at night you find yourself in totally black hallway searching for a light switch! A movement detector on that light would assist that problem but the springs remain a problem. Approach to the apartment block is litter-strewn and management need to get on top of that with daily cleaning. Some small points - a shelf in the bathroom for toiletries would be useful, also a hook on the door. I would have appreciated a better cleaning cloth than the one sponge supplied, and a tea towel.

The shower

The fact they didn't have a spoon for the coffee says it all

Location

Basement rooms without windows and without proper air circulation. It was advertised‘without window’, however I would expect efficient air ventilation in those circumstances. I was wrong.

Staff were great. Loved the flute pub next door and its not too far to get into town.

People talking loud in the hallway all night on the first night lots of noise from upstairs on the second night so didn't get much sleep overall.

It’s cleanliness, the fact we had a balcony

The fact it was all single beds

Apartment was spacious and had basic amenities, which was adequate for a short stay.

I stayed at this hotel for just one night. Unfortunately, I was quite disappointed with the staff’s behavior. I found the reception staff to be rude and unprofessional. They took my credit card and even wrote down the number along with the CVV. When I asked about the reason and the security of my data, the response was dismissive and rude, stating that they manage 400 credit cards every day. This made me feel very uncomfortable.

Basic but clean, perfect location. Great value and friendly staff.

Inconsiderate guests.

Diego was a gent location was great and everything about it was good

Pillows we're a little flat thats all

Location was fabulous

The room was great, much better than expected, with everything we needed. We were told in advance they didn't have any cots available so we're able to take our own.

The rooms were really hot. The shower didn't drain too well, possibly because the shower was so powerful.

All good, loved it, thank you

Staff were very friendly and very helpful