This has all the making of a very nice hotel but just seemed to lack that finishing touch. Areas untidy.

Proximity to where I needed to be, pleasant rooms albeit the proximity of the toilet to the basin unit made it a little tight for a big guy.

Stayed in June 2025

Asked for twin beds. Ended up with 2 separate rooms, which was ok.twin bedded room to start with.

Stayed in August 2025

I didn’t like the fact that there were no elevators, the room furniture needs to be updated. They charged my taxi for parking when he was only waiting for us to come from our rooms while having to lug our luggages down the stairs.

The restaurant on the property is a 10/10 experience the food was amazing. The service could have been better.

Stayed in July 2025

The location

Stayed in July 2025

Clearly the place needs some works, specially in the bathrooms

Nice place with ok bedrooms

Stayed in July 2025

Flushing the toilet wasn’t easy and plumbing in general needs an upgrade

Quiet location, but close enough to city. Ample free parking.

Stayed in July 2025

Our rooms weren't ready we had paid extra for twin rooms neither room was ready I rang on the Wednesday before our arrival on the Friday regarding accessibility requested a assessable room they couldn't provide us with a twin requested a ground floor room as the lift wasn't working one of our party has a physical disability and can't do stairs. But tried to give us a upstairs room up 3 flights of stairs. After a bit of a two and throw conversation we eventually got the downstairs room but it wasn't accessible had a shower over the bath. It was noisy with banging doors and dogs barking. Dirty and dated.

It was a ok location for what we needed But nothing around so quite isolated

Stayed in July 2025

Dated bathroom. Shower wasn’t the best - water was cold the day we we’re getting ready for wedding we were attending

Lovely period property

Stayed in July 2025

The bedroom was clean and comfortable with everything you could want ..the decor could do with freshening up as the paint work looked old and was chipping away but that was the only fault ..

I had a very enjoyable stay at Tong Park Hotel ..the staff were very helpful friendly and accommodating There was a lady serving breakfast one morning and she was absolutely super. She was so friendly and helpful nothing was too much trouble for her she really was brilliant. The breakfast was absolutely delicious every day of our stay as was the dinner in the restaurant compliments to the chef ..I will definitely return.

Stayed in July 2025

Calling it a ‘gym’ is stretching things. There’s a runner, the odd weight and a bike tucked in the corner. The room was a little dated

Friendly staff, lovely setting and decent food

Stayed in June 2025

Staff were not very welcoming on check-in or check out. Breakfast was a chaotic set up, there were only 2 other people when we went down, and if it was chaos, then I can only imagine what it's like when busy! A bar of soap from the previous person who stayed in our room was in the shower. Loads of things in the room and bathroom were broken, drawer handles. The lift was out of order, but on check-in this wasn't shared, just 'go round the corner and the stairs are there).

Beautiful building and views. Good room size. Nice bathroom.

Stayed in July 2025

The hotel staff are always superb! They are welcoming and friendly. The gym is a great addition to have when you've been sat in a car all day with work. Breakfast is good, they have plenty on offer. The beds are comfortable and the location is convenient.

Stayed in June 2025

There was a wedding on and the music didn’t stop until 3.00am!

Location. Price.

Stayed in July 2025

Good nights sleep quiet good free wifi

Stayed in July 2025

Although very clean the bathroom could do with a makeover

The breakfast was amazing. Unfortunately the only night we wanted to try the Hide and Steak restaurant it was shut.

Stayed in June 2025

Breakfast ok could have been better. Grannery bread would have been nice.and porridge wouldn’t have been nice.

Bedroom wonderful. Bathroom perfect.

Stayed in June 2025

Not well organised

Location

Stayed in June 2025

Heavy winter duvets on the beds in late June but air-Con on with no instructions how to alter

Spacious and nice decor

Stayed in June 2025

I had to look for a member of staff to get a drink, I suspect they are short staffed.

The location is good for me to stay close to friends. Room was great and we slept well.

Stayed in June 2025

No food or bar on a Sunday. On Monday food was available but no draught beer ( anything). So went to village pub as I think a lot of guests do.

Location, quiet village of Tong, pub with a cricket pitch . . !

Stayed in June 2025

Poor mattress on our bed, bad nights sleep.

Building and grounds ok

Stayed in May 2025

We paid extra the following morning for breakfast and it was very poor! Never enough food brought out so we ended up with a couple of bits of toast & very weak coffee. £10 each we paid but unfortunately only 2 out of 4 of us managed to get a few bits of hot buffet.

The property is great, rooms were very spacious & modern and the hotel seemed very clean and looked after.

Stayed in June 2025

Nothing, it was a great stay

I have stayed at this hotel a few times whilst working in the area. On my last stay the room did not meet my expectation and I gave feedback around this. Only 2 weeks later, I returned and the staff had listened as the room I stayed in 104 was lovely. It was immaculately clean, had been modernised throughout and the bed was really comfortable. The staff were amazing, as always, so friendly and welcoming. The breakfast was delicious also. It was so nice to return and know that staff had listened to the previous feedback around the room and immediately rectified it. I will be returning again following this visit.

Stayed in June 2025

Surrounding areas

Good

Stayed in June 2025