Reviews of Cove Bay Hotel 3 stars

We got offered a upgrade room with a sea view at a small price. The room was spacious & had a lovely see view. The staff where all friendly & helpful too. We had dinner there as well & it was so delicious. A good choice for breakfast too. We would highly recommend. & definitely be back again . 😁💕

situation breakfast

everything was really good

nothing

Location

Personally, I wouldn’t stay again. When checking in the first lady that served us was lovely and polite but her co-worker seemed to have some sort of attitude problem. On arrival we attempted to book dinner at the hotel. The lady serving us at reception/bar began booking us in. Then her co-worker, with the attitude problem, interrupted to say that they were busy and that we should go to another restaurant- not that they were full, so we already felt unwanted. When we finally got to our room, the hotel is quite labyrinthian, it was dark and dingy. There was mould in the bathroom and the room was dusty with cobwebs in the wardrobes (it's a dirty room, simple as that). Additionally, there was some sort of dripping stains on the walls. I understand being more understanding of hotels with older buildings- but mould and damp are not acceptable especially being asthmatic. It's also clear that this room has been complained about previously in a review on another well known platform, so it was disappointing to be assigned it, without any apparent improvements having been made. We wanted to talk to a member of staff, however the previous lady with an attitude problem was the only one available. We waited at the bar in line, and she seemed to be pleasant with the people she was serving but when it was our turn she immediately turned and ignored us, without any recognition or acknowledgement she made us feel discriminated against being a mixed/ foreign couple, we waited a short while, being completely ignored, which was extremely uncomfortable. This was, of course, completely intolerable, so we left to go to another hotel. We did ask for a partial refund but got no response from booking.com or the hotel.

Great location a short bus ride from Aberdeen and with good free parking - therefore a useful alternative to driving into the city if you’re visiting the area. James checked us in and was friendly and courteous - staff overall were lovely and the rooms clean and well maintained

If you’re after a quiet alternative to a city centre stay this isn’t it - especially at the weekend. Rooms are above and adjacent to a busy pub frequented by locals which whilst it’s a lovely thing to see in this day and age meant that I had a terrible sleep - my room was directly above where punters stood to smoke cigarettes and natter. I was woken up repeatedly up to midnight and my room was stinking of smoke. Poached eggs at breakfast were overcooked.

the evening dining was absolutely excellent,

Had trouble getting the window in the room to open. Room became a little bit poorly ventilated. Caused a not so restful sleep.

On line

Close to where I wanted to be / good parking

The views from the property are absolutely beautiful, the rooms are nice if not a little small but the bathrooms are lovely. The staff were very friendly and helpful

The bedroom we stayed in (room 4) was a lot smaller than we have been used to in a hotel but the bathroom is very large and very well decorated.

Staff very welcoming. Amazing food- breakfast and dinner. Lovely comfortable room.

Nothing

Very nice and quaiet place. Friendly staff and great breakfast. Thank you for lovely stay.

The food was very good. All meals were excellent.

As a small comment, we experienced the occasional smell of cigarette smoke in our room which drifting up from the back entrance as we were upstairs above this area.

The location was great for our travels. The check in was easy and the staff very friendly. Liked the USB ports in the room. Bathroom was spacious and terrific large towels.

Issue for us was the room was incredibly hot. We were on the front of the building on the second floor and the sun was on our side in the evening and the day had been hot. We could not raise the window because the pub door was below our window and people were standing outside to smoke and it was coming through the window! Made for an unpleasant night for sleep. Possibly providing a fan on unseasonably warm days, would make all the difference in the world.

FRIENDLY STAFF, COMFORTABLE/CLEAN ROOM EXCELLENT MEALS

Great location 😎

Breakfast and dinner were excellent, staff very friendly, nice roomy bathroom

Had to wait more than a few minutes for hot water to come through in the bathroom