Not en-suite

So close to centre helpful landlord comfortable

Ha soggiornato nel mese di maggio 2025

All was good.

Good location. clean room and friendly owner.

Ha soggiornato nel mese di aprile 2025

There was no private bathroom as stated on the reservation. Also, there was no toilet roll in the shared shower rooms. I advised the owner at 4pm expecting that this would be rectified later, but he simply replied stating that someone must have taken the toilet roll. As a result I had to use the McDonald's a short distance away. The toilet roll was only replaced when I checked out the following day.

The house was recently renovated and reasonably clean and tidy

Ha soggiornato nel mese di febbraio 2025

It's was a room . No tea and coffee provided

In the heart of the town 5 minute walk.

Ha soggiornato nel mese di febbraio 2025

The single room downstairs has a draught coming in under the back door. So the room got cold . You could feed the cold air coming in.

Overall the place was Clean. easy to talk with the owner. Good location. Nice to be able to use the kitchen. Next time I will book a room upstairs.

Ha soggiornato nel mese di gennaio 2025

Price,size,location

Ha soggiornato nel mese di agosto 2025

When we booked the property which I think is now got a new owner the room was advertised as room and own private bathroom ( but once we got there advertising change to separate bathroom ) but again could be because it has a new owner again not sure but when we booked we assumed bathroom was in are room but it wasn't it was downstairs wasn't an issue to us only putting in review.So people who booked understand the toilet is downstair there is 2 beside each other i think there is only one room out of the four with as bathroom in room which I think is number 4 but other than that what your paying is good value for money compared to hotels and other properties which would charging over double+ for event nights

We stayed here for a clubland event which Was only 20 mins walk PLEASE don't be put off when you pull up as its not as it seem neighbours our Friendly and inside the property is clean tidy and has everything you need. to get the key you have a code we didnt do this till we got there but the property owner was available to contact as soon as we arrived friendly and very helpful we will be doing the club land event next year and if this property is available we would book again

Ha soggiornato nel mese di luglio 2025

No tv bad area

Nothing

Ha soggiornato nel mese di luglio 2025

Found maggots and worms in room in the morning

Ha soggiornato nel mese di luglio 2025

Enjoyed my stay in the house, check in was very smooth and easy. All was done on WhatsApp. Host friendly and helpful. Room was clean and the kitchen and lounge had everything I needed for my stay. Can’t really fault.

Ha soggiornato nel mese di luglio 2025

Location, very clean and tidy house, wifi and host very responsive

Ha soggiornato nel mese di luglio 2025

Nothing at all we looked around drove straight off cause they were druggies taking drugs and stunk off fag's also in there and druggies shouting up at the windows

Ha soggiornato nel mese di luglio 2025

Everything ,Owner liars about everything. The second picture is my proof I turned up there. If booking.com will not do anything, I will have another step in because this hotel doesn't have a clue what they are dealing with

Well, if a person told us we didn't show up,what a shame to you.we were there, we took the keys, and i got proof from the picture .we turned up there and me and my partner and I were smoking outside .first, there turned up 3 lads and waiting for drugs,so for surprise, the owners of the hotel or room came out and sold them. Even one minute didn't go when another drugy lady turned up and banged on doors .we went upstairs to the room and found out on a duvet burned hole from cigarette. Their hotel policy is telling no shoes in-house, so we took in hands because I don't want anyone stole them, and we went upstairs .my partner told me we are not staying there because it's not safe and owners just return deposit about keys ,what s shame.he selling drugs and his policy telling no drugs.i never in my life had that bad experience when person asking ID and things what they're not fallowing at all like no noise or no shouse. What a shame.I was sleeping in a car with my partner because he was worried about me like women. i will not be abused there

Ha soggiornato nel mese di luglio 2025

House next door is burnt out and thus pigeons in the roof space could be heard from 4am onwards in the summer!

Very little!

Ha soggiornato nel mese di giugno 2025

Host owners

Host raily good location

Ha soggiornato nel mese di giugno 2025

That there was a lad in there selling drugs from the property loud noises most the night people coming and going buying drugs unacceptable

We came to the property to find there was a young lad selling drugs in the house we had to Barry de ourself in the bedroom because we were that scared drugs all over the side and everything

Ha soggiornato nel mese di giugno 2025

Host was very friendly, sent clear check in instructions and made sure I was in. The whole process was smooth, the house tidy and room clean, perfect night stay.

Ha soggiornato nel mese di giugno 2025

Nothing.

Ease of booking in. Host is very friendly & helpful.

Ha soggiornato nel mese di giugno 2025

The location was ok for sightseeing but there is no free parking only permit holders only not very good when it says free parking which is quite a walk for someone with disabilities the house next door is completely burnt out with no roof it is a shared bathroom so no facility for private bathroom the cutlery and pots and pans were all dirty and some even rusty we had to go out and buy our own to be able to cook a meal

It was clean and presentable host was helpful

Ha soggiornato nel mese di maggio 2025

Everything was great

The flat is just super🔥👍All new, perfectly clean. The flat has everything you need for a comfortable stay. Comfortable bed, had a great sleep. The location is also very convenient: we walked from the station in 7 minutes. The owner is friendly and helpful. If we stay in Hartlepool again, we would only stay in this flat 💖.

Ha soggiornato nel mese di maggio 2025

Room and bed were extremely dirty. Host did not allow shoes in the place. I arrived at night to check in and was told I am not allowed to shower due to noise. I much earlier than the check out time as the experience was not acceptable.

Ha soggiornato nel mese di maggio 2025

Having to leave

It was easy to contact the owner whom could not have been more helpful, friendly and polite. Its a ideal area a very central location and peaceful Everything you needed was provided the house is warm and welcoming Thank you

Ha soggiornato nel mese di maggio 2025

I stayed the night at the property whilst looking for last minute accomodation. The place was well presented, clean and host was accommodating to my requests. The area is central to the shops, train station and town centre. Good value for money.

Ha soggiornato nel mese di maggio 2025

It is stated that the bathroom is private. It is separate, but located in the open kitchen area without any markings, no key. In my understanding, "private" means for my exclusive use (lockable), not something I have to guess upon arrival, with no assurance of privacy. There was no hot water on the first evening after arrival, no heating. The owner involved another guest to handle the boiler issue, asking them to explain what was wrong. I'm not interested in the reasons why there's no water — I’m paying for a reasonably priced stay and expect the basics like hot water and heating to be guaranteed. The issue was only resolved late at night. Seagulls walking on the missing part of the roof, as mentioned in another review, is true — they didn’t let me sleep. However, those were the least of the problems I encountered there. On the second night, after returning from work, I found 6 police officers and two police cars at the apartment. It turned out one of the tenants had attempted suicide in the bathroom leading from the shared kitchen. The owner gave no explanation, no apology, no warning that this had happened. No information on when the place would be cleaned. (Another tenant had to convince him to even notify the police about such a serious incident.) The mentally ill person was taken to hospital but returned to the apartment around midnight. Due to the very late hour, I couldn’t change accommodation. I stayed until morning and left as soon as possible. The owner only contacted me after I informed him I was leaving. He wrote, “random booking man is leaving the apartment the day after tomorrow” — that was his entire response. He later deleted this message on WhatsApp. A tragedy — I’ve never had such a bad experience on Booking. Booking refunded part of the costs, but what I experienced there is indescribable. The owner tried to play the card that I never showed up (I have photos, screenshots, I was recorded by the police).

Nothing

Ha soggiornato nel mese di aprile 2025