The hostess in the restaurant wasn't very friendly. The breakfast was disappointing.

I loved that it was dog friendly and they were welcome anywhere. My husband and I enjoyed the whisky bar very much. The gentleman attending the bar was brilliant.

Stayed in August 2025

Wifi is terrible

Breakfast was great

Stayed in August 2025

Having to pre plan breakfast time

Friendly helpful staff Good location for enjoying Speyside. Boutique style hotel ; lovely restaurant

Stayed in August 2025

A little pricey for what you get. Disappointing packed lunch

Great location. Cosy hotel with pub-style restaurant and superb whisky bar. Right on the banks of the Spey. Suitable for overnight stay walking the Speyside Way. Rooms and bathrooms clean and well presented. Solid 4-star facilities.

Stayed in July 2025

No A/C, I’m sure that’s not usually a problem there was a heatwave during our summer stay. Bathrooms and shower on the smaller side.

The property is beautiful with a great restaurant, great staff, great whiskey bar, and close to top distilleries.

Stayed in July 2025

Beds are a little soft for my preference

Awesome hotel with real Scottish charm

Stayed in August 2025

Old hotel with a lot of character.

Stayed in July 2025

The bartender seemed overwhelmed for the number of guests/mixed drink orders. He was very knowledgeable about scotch and gave us great advice - it just took a long time!

Stayed a couple of nights - family of four - 2 adults and 2 teenagers- we had two rooms. Convenient that the teens could have their own room with 2 twin beds. We ate one night in the restaurant. Food was delicious. We also went to the bar. Amazing scotch selection. The included breakfast was superb - combination of buffet and made to order hot breakfast. Easy parking. Check in was fast and easy. Clean rooms. Excellent bath products including whisky lotion.

Stayed in July 2025

Un informed regarding the kitchen closing at 2:30pm and 5pm especially, reception staff said to go down for food anytime, so ill-advised. Was a bit of a nightmare as we were starving and had the macallan tour at 5, didn't get back till later on so missed food entirely.

Staff were lovely, room was nice, smack bang centre of the speyside whisky tour near macallan and other distilleries.

Stayed in July 2025

We just loved it - the decor, atmosphere and staff were amazing!

Stayed in July 2025

A few glitches: internet wasn’t working for a good part of our day, the pub closed at 8 pm Sunday and at 8:10pm my husband could get nothing to eat, not even bread or chips, or crisps. Monday morning at breakfast a laughable number of food items were not available. It just didn’t exude the sense of a top hotel.

Lovely hotel, nice room, great tub, dinner at Spey Inn was nice, very good breakfast, whisky bar impressive

Stayed in July 2025

Not a lot..

great location, great breakfast, very pleasant staff and fantastic whisky bar. If that's what you are looking for then you'll have a great time. If you want high speed wifi then you'll be disappointed.

Stayed in July 2025

We had a wonderful stay and thoroughly enjoyed our one night at the hotel - but it is extremely expensive and not sure it is worth the extra cost compared with some other lovely hotels we used on our Scottish trip.

We were very fortunate to be upgraded and were given a beautiful room with double aspect windows and a whisky decanter on the table! Very comfortable bed and a modern bathroom with lovely fluffy towels. Very good meal at the attached Speyside Inn in the evening followed by a great time in the Quaich Bar sampling whiskies - thanks for the recommendation Oscar! Breakfast was delicious though service was somewhat slow (possibly not enough staff for a full hotel - the ones on duty were working very hard).

Stayed in June 2025

I hate that the wifi and cell service are completely unreliable. Breakfast would have been good in theory, but it took nearly an hour to get our food and there was only one other table seated!! The buffet had been completely decimated by our 9 am spot, the only time available, so we had limited options. The other two guests in the room ordered two avocado toasts and they seriously waited 45 minutes for their order as well. I heard the waitress tell them their food was being plated, and it took ten full minutes after that to arrive. It's a fine place to stay but I wouldn't recommend it without telling people to expect some annoyances. At a much lower price, I'd give this property a 9.

We liked our room except for the fact that the shower leaked all over the floor. It's pretty typical in the UK to see these half-walled showers but this one was especially leaky. The bed was comfortable and the location is great. The restaurant has a limited menu but was good, and we liked being able to walk just across the street for another dining option. Lots of parking. Felt very safe and would be good for a solo traveler.

Stayed in May 2025

Not terribly impressed with the dinner!over priced to be sure

Super location

Stayed in May 2025

Wifi was a bit sketchy in our room.

Breakfast choice and quality was good. Plentiful and staff were good. Staff helped to find us a safe place for our bikes. Hotel had nice public spaces and whisky bar was a highlight. Room was nice, clean with a good bathroom.

Stayed in May 2025

Perhaps more variety in terms of choices on the dinner menu.

When we arrived we were informed that we had been upgraded in terms of the room and staff were very friendly and helpful. Breakfast was excellent.

Stayed in April 2025

Dinner was below par.

Lovely quaint hotel

Stayed in March 2025

Bathroom grouting needs a bit of a scrub

Location, comfort of the bed, loveliness of the staff, excellent restaurant

Stayed in February 2025

The water pressure in the bath and shower was terrible

I loved the staff who all had a smiley positive attitude

Stayed in February 2025

The room was the worst bit. The shower screen was mouldy and didn’t work, the pillows were very old and rock hard, the sweet vintage radio doesn’t get any signal and the tv is pointless. I’d suggest new pillows, shower screen, and getting rid of the radio/tv and replacing with books by Scottish authors. The Walkers shortbread was a nice touch. The restaurant is expensive but worth it for lunch/dinner. It’s best to book as it gets busy. The breakfast was fine - we were disappointed to not see square sausage or white pudding on a Scottish breakfast menu.

The main thing we enjoyed was the Quaich whisky bar and chatting with the staff. The Quaich is beautiful, with whisky everywhere you turn. There’s big comfy sofas and wing-backed chairs, and there’s games to play while you sample the best whisky available. A big shout out to Oscar in the Quaich - never have we met such a kind whisky enthusiast. He’s an asset to the hotel. A special shout out to Jamie and Parker, the dream team behind the bars at the hotel. Clearly they’ve got it down to a fine art.

Stayed in February 2025

N/a

Location staff

Stayed in February 2025

The rooms were comfortable and warm. The staff were friendly and helpful.

Stayed in January 2025

The bathroom could have been cleaner - around the bath there was quite a bit of pink & black residue. The wood work needed cleaned. The hotel was short staffed, which was very unfortunate for all.

The young girl that greeted us each morning for breakfast was so lovely. She worked short staffed on her own but was attentive, polite, and made sure you had everything you needed/wanted. The food and service was good.

Stayed in January 2025