Limited plug sockets particularly around the bed.

Large comfortable room. Good bathroom with bath tub.

Stayed in August 2025

No plug sockets beside the bed. Difficult to find anyone on reception. Our safe didn’t lock.

Room was spacious, good bathroom, clean and comfortable, tea and coffee making. Great value. Breakfast was fabulous.

Stayed in August 2025

We requested single beds but it was just two singles pushed together so effectively a double.

The hotel is in a great location - walking distance from the town centre. The staff were helpful when I needed to call a breakdown service and have my car towed! The room was generally quiet except for a few creaky floorboards.

Stayed in August 2025

Very old building, but had most modern facilities

Stayed in August 2025

Location.

Stayed in July 2025

Some areas looking a bit tired but seems to be improvements/refurbishment going on.

Visiting family so location perfect. Staff are lovely. I have stAyed here a few times and it just gets better. And it’s the cheapest hotel in the area. This visit, it looks like there has been some refurbishment so much improved so even better value for money.

Stayed in August 2025

The floorboards on the top floor were very noisy & creaky, you could hear everyone passing by your room at night, especially those young adults who got a bit excited..

The hotel looked like a 5-star resort. The staff were nice & polite and always available for any questions. The rooms were well presented and cosy, and that shower was to die for 😁

Stayed in August 2025

The room had lovely views but was quite noisey from neighbours & people walking past the room either very late or early morning. A separate shower cubicle would have been preferred.

We like the location, can’t comment on the food as we didn’t eat there.

Stayed in July 2025

A little tired in areas & shame hotel wasn’t busier as staff were lovely.

Very clean room. Comfy bed. Kettle Tea & coffee in room. Lovely staff on check in who upgraded us to twin rooms on arrival. Rooms were ready before check in which was a bonus. Plenty of parking. We were room only so can’t comment on breakfast.

Stayed in August 2025

The room was a bit dated

Very well situated, with good facilities. Only a 5 minute walk from ilkley centre.

Stayed in May 2025

Mattress on bed could have been a bit more comfortable as my husband and I did not sleep very well.

Excellent room very clean .

Stayed in August 2025

Breakfast not value for money. Should state that it isn’t included. Bit basic. Evening meal chicken was ok but everything else a bit limited and boring.

Good location Nice staff

Stayed in August 2025

Decor and bit dated.

Value for money room, food good.

Stayed in August 2025

Aircon was not working properly

Reception and restaurant

Stayed in July 2025

No staff around up arrival despite completing documents to say when we'd arrive. No restaurants food available on a Monday night.

Nice venue. Breakfast was lovely, the staff running this were really nice.

Stayed in August 2025

Room was very hot. Was a very warm day and the windows only open a small amount so was different to let cool air in.

Nice hotel. Rooms good size. Friendly staff. Good breakfast. Easy walk to town. Clean

Stayed in August 2025

The front desk seemed a bit understaffed in the evening. There wasn't always someone there, including when I arrived at 6.30, and when I came back from eating out at 21.30.

The room was fine, and the bed comfortable. The position is great, on the edge of the moors, yet only a short walk into the town centre.

Stayed in August 2025

Room decor/ colour schemes a little dated. Hot component of buffet breakfast quite basic and bacon and sausages overcooked. Tea and coffee sachets & milk were not topped up in room. Had to request at Reception. Inundated with rather confusing emails post booking.

Friendly staff, very helpful. Bed was comfortable and the location was ideal.

Stayed in August 2025

Really hot in the room, couldn’t turn the bathroom radiator down.

Proximity to work location. Clean and comfortable.

Stayed in August 2025

I didn’t try any food so can’t comment and I didn’t try any communal areas.

My room was small as was the bed but it was just for me so it was fine. Bed was very comfortable and the bedding was lovely. The towels in the bathroom were lovely, big and luxurious. The bathroom was basic looking but the water was lovely and hot so and also the pressure in the shower was very good. It was a peaceful stay overall and I slept well. It has everything you need for a basic stay. The housekeeping was brilliant with a lovely clean room every day - much appreciated 😀 I also loved that the corridors and stairs had a lovely subtle smell that was really pleasant and fresh It was such good value for money. I visit Ilkley very regularly and this was my first stay at Craiglands. I will definitely return

Stayed in August 2025

Very comfortable room perfect for a family stay with young children. Great location too.

Stayed in August 2025

Nothing!!!

Great location spacious and so clean.

Stayed in August 2025

good price, decent room with excellent shower.

Stayed in July 2025

Breakfast items were in short supply even though we arrived 20 mins before end of breakfast time. Most were restocked but at different times

Very easy and check in process and accommodated our request for extra bed for our daughter. Room switched to a bigger room with more space to accommodate extra bed. Room clean and beds very comfortable. Breakfast good choice and quality

Stayed in August 2025