Reviews of Cross Keys Hotel, Kelso 3 stars
The Cross Keys Hotel, 36-37 The Square, Kelso, TD5 7HL, United Kingdom
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewLocation
Breakfast
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewNice room and friendly staff
Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe hotel was in the middle of the lovely town of Kelso with free parking outside. The staff were very friendly and helpful .
The bedrooms were quite small .
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewGreat breakfast, perfect location
Bathroom a little tired but "liveable"
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation and a traditional Scottish breakfast cooked to order.
Standard Rooms were clean but dated. Small showers, not great mattresses, no air con and rooms at the front of the hotel noisy in the early morning from vehicles on cobbles.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewBeautiful interior. Bar area lovely and seating outside was a bonus (on a lovely evening). All the staff were friendly.
Nothing to dislike
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat location and the food in the restaurant was lovely.
The room decor, particularly the bathroom, felt dated.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat location with free parking. Lovely staff and great breakfast.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBreakfast superb with delicious sausages from the local butcher.
View from the window was disappointing
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything great. Would highly recommend.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewNice traditional hotel in a great location. Staff very friendly and helpful .
Nil
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewStaff extremely pleasant and helpful. Even gave one of our party breakfast although they came in 10 minutes after it was meant to have finished. Excellent location and nice atmosphere.
I was happy with everything
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFresh and clean in the heart of Kelso. Great breakfast
Bedroom was the wrong shape so the foot of the bed almost touched the wall and it was difficult to get round the bed, especially as there was a tv on the wall at shoulder height. The room was a great size other than that with loads of space to store clothes etc.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewEverything was good for what we needed
Everything was good
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified review