Reviews of Fairway Hotel 2 stars
13 - 15 Argyle Street, Camden, London, WC1H 8EJ, United Kingdom
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewAn average hotel for London
Staff weren’t really focused on guest care, seemed more interested in chatting with each other.
Hi Janet. Thank you for your time to review your stay. Sorry to hear that the staff weren't helpful as we try our best to accommodate guests to their needs.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe staff were exceptionally welcoming and helpful! The reception staff made sure I was happy with my room and even changed in when another room was more suitable for me. They were very friendly and made it clear they were happy to help in whatever way they could. I travel with a stuffed toy and the housekeepers were very respectful of him and made sure he had pride of place on the bed everyday after their visit. The room itself was basic but that was as expected. It was clean, if in need of a refresh in terms of decoration and fittings, but again, for the price it was perfectly reasonable and the functionality was sufficient.
Only thing I would note is the lack of accessibility in terms of space on the stairs and between the fire doors and room door. Do make sure to book a ground floor room and request assistance should you have any mobility issues or physical impairment. Though it is worth mentioning the staff accomodate as much as possible!
Thank you so much for your kind and detailed feedback. We’re delighted to hear our team made you feel so welcome and that both reception and housekeeping helped make your stay comfortable — even making sure your travel companion was well looked after! We appreciate your comments about the room and accessibility, and we’ll continue working to improve where we can. It’s great to know you found the stay good value, and we hope to welcome you back again soon.
Thank you so much for your kind and detailed feedback. We’re delighted to hear our team made you feel so welcome and that both reception and housekeeping helped make your stay comfortable — even making sure your travel companion was well lo… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation to St Pancras international is amazing, literally a 5 min walk. Close to coffee shops and places to eat.
Charlotte thank you for your kind review, look forward to have you with us again soon :) Matthew
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery close to St Pancras station. I missed the last train so very convenient
It’s good for 2 star.
It’s wonderful to know that you enjoyed your time with us. We can’t wait to host you again at Fairway Hotel
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery close to St Pancras and nice reception staff
No soap in room
Thank you for your valuable feedback. We are committed to ongoing improvements to ensure the best possible experience for our guests at Fairway Hotel.
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation was excellent for the venue I was attending. Being a solo traveler I felt very safe, own front door key to the property, and lock & chain on bedroom door. Room was comfortable and clean. Had everything I needed for a short stay. Bed linen and pillows were good. I was grateful for the fan in the room. It is fairly noisy outside, but you are in central London not the countryside! Staff were lovely on check in & check out, so friendly and welcoming. Will definitely stay again when in the area.
Nothing to not like
Thank you so much for your kind words. We are delighted to know you enjoyed your stay at Fairway Hotel, and we look forward to welcoming you again
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery close and convenient for St Pancras & Kings Cross stations. Good restaurant and pub options nearby.
The stairs are very steep and narrow. Difficult if you have a lot of bags, especially if heavy.
Thank you for your valuable feedback. We are committed to ongoing improvements to ensure the best possible experience for our guests at Fairway Hotel.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewCloseness to local transport
Space
Thank you for your valuable feedback. We are committed to ongoing improvements to ensure the best possible experience for our guests at Fairway Hotel.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation close to St Pancras and Euston station. Many good restaurants nearby, along with a small Tesco.
The room plus the bathroom were too small for 3. Not enough space to open luggage easily. But it was a good value for money
Thank you for your review Rabia. We will take your valid points and try improve on them. Hope to see you again soon,
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe property was close to the train stn just a 2 min walk. It was ideal for simply sleeping in if you have to leave early in the morning but I would not otherwise wish to spend any longer in the room - however good value for money.
It was a bit noisy at nighttime, doors slamming and other guests were a bit noisy. Some shouting late at night.
Thank you for sharing your feedback. We’re glad you found our location convenient and good value for money. We’re sorry to hear about the noise at night and will look into ways to improve this for our guests. We hope to welcome you again on a future visit.
Thank you for sharing your feedback. We’re glad you found our location convenient and good value for money. We’re sorry to hear about the noise at night and will look into ways to improve this for our guests. We hope to welcome you again on… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNothing
I had booked a room through booking.com for my family for three nights including breakfast. And the confirmation by booking.com included breakfast. But when I asked about breakfast times at the hotel, the man at the reception said that they didn't serve breakfast and never had. When I referred to my booking, the man became angry and said that I should "discuss that with your agents". Obviously, he meant booking.com, and complained that I had booked through them. Strangely, when I looked again at my bookings, the breakfast had been deleted from the details at booking.com!!! When there wasn't any warm water in the shower next morning, we left the hotel and booked a stay at another hotel for the remaining two nights.
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClean, comfortable, safe. Great location
Thank you for your kind words! We’re happy you enjoyed the comfort, safety, and location. We hope to welcome you back soon.
Reviewed: 16 August 2025 · Stayed in June 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat location. Nice staff. Cozy place in London.
Thank you for your kind words! We’re happy you enjoyed the location, our staff, and the cozy atmosphere. We’d love to welcome you back soon.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewEasy to get places
A bit hot but there was a fan
Thank you for your feedback! We’re glad you found it easy to get around and appreciate your note about the room temperature — we’re happy the fan helped. We hope to see you again soon.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe location is good. Not too close to the center, but very close to train stations and the underground stations. The rooms are small but there was still enough space for all the things you may need for a short stay.
The rooms were hot and there was no way to cool them down.
Thank you for your review! We’re glad you appreciated our convenient location and found the room adequate for your stay. We also appreciate your feedback about the room temperature and will take it into consideration.