212 Abbey End, Kenilworth, CV8 1ED, United Kingdom
#17 of 21 hotels in Kenilworth
Guests' ChoiceBased on 1501 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
8.7
Facilities
7.3
Staff
8.5
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 30 August 2025
Valerie
United KingdomLovely room but needed some repairs carried out,ie no tiles on front of shower tray .A bottle of water in room would have been welcolme
Telephone call to welcome us to Kenilworth and to advise our room ready when required.Greeted and made to feel welcome when we arrived.Bar and lounges very clean and tidy
Stayed in August 2025
Reviewed: 26 August 2025
Alan
United KingdomThe building looked very tired and needed maintenance, especially on the entrance steps which were crumbling at the edges. Public area carpets upstairs were dirty. The room was small for two people.
Easy to find.
Stayed in August 2025
Reviewed: 25 August 2025
Helen
United KingdomWe were disturbed by children on the floor above on one night.
Location and price
Stayed in August 2025
Reviewed: 25 August 2025
Sandra
United Kingdomparking and all access corridors to room were very tired and carpets stained.
room was good and clean.
Stayed in August 2025
Reviewed: 24 August 2025
Andy
United KingdomLoose step at the entrance...reported to a member of the reception staff
Great hotel with good facilities and so handy to explore Kenilworth and the surrounding area
Stayed in August 2025
Reviewed: 24 August 2025
Elizabeth
United KingdomCentral to town Parking
Stayed in August 2025
Reviewed: 16 August 2025
Jennie
United KingdomVery warm overnight - no air con in room
Stayed in July 2025
Reviewed: 11 August 2025
Paul
United KingdomAs above
Staff great Location excellent Room good The interior corridors very rough decor wise and glue on floors
Stayed in August 2025
Reviewed: 5 August 2025
Caggywales
United KingdomThe place is in need of some tlc.
Staff were very helpful.
Stayed in June 2025
Reviewed: 3 August 2025
Bromham
United KingdomHallway carpet was a bit grubby on the second floor; could do with a good clean or replacement. I slept fine but beds were a little firmer than my preference.
Room was well presented, staff friendly and helpful and the bar was nice.
Stayed in August 2025
Reviewed: 16 July 2025
Jerry
United KingdomNo Bar!
Stayed in July 2025
Reviewed: 14 July 2025
Geare
United Kingdomrooms very very tired. Our original room was too hot to sleep in ( in a heatwave) curtains had been left open and window shut. A promised fan wasn't there. Room had peeling paint, dirty coloured carpet in room and corridor,. Not enough car parking for the rooms
Breakfast lovely, reception chap very nice, rooms very very tired. Our original room was too hot to sleep in - after contacting reception a replacement was found, with air con. Reception were very calm and pleasant.
Stayed in July 2025
Reviewed: 10 July 2025
Richard
United KingdomSome areas needed investment. Carpets in common areas. Decoration and repairs in parts of the room.
Great location at the centre of town. Facilities and room met our needs. Breakfast was generally good. Team were friendly
Stayed in July 2025
Reviewed: 4 July 2025
Maltby
United KingdomSick outside in car park next to the car and also no tea or
Staff were friendly but room tea and biscuits were not there when I arrived. There was sick next to our car in the morning
Stayed in June 2025
Reviewed: 30 June 2025
Gemma
United KingdomParking can be limited
Location, simplicity and clean
Stayed in June 2025
Reviewed: 29 June 2025
Wayne
United Kingdom.No milk left in room .broken iron .no answer to reception via phone when called 4 times
.Central location .Clean rooms .Air con 🥳 .Friendly staff .breakfast was decent .plenty of parking
Stayed in June 2025
Reviewed: 28 June 2025
Thomas
United KingdomNot enough staff at breakfast. Had to clear and clean own table. Also tried to fix pancake machine and very low on all food due to lack of staff being able to cope. A complete contrast to holiday inn at Heathrow.
Evening meal was OK.
Stayed in June 2025
Reviewed: 28 June 2025
Patricia
United KingdomNew Carpet in corridors needed
Staff, rooms
Stayed in June 2025
Reviewed: 17 June 2025
Andy
United KingdomRoom next to lift , noisy .
No breakfast taken. Very convenient location.
Stayed in June 2025
Reviewed: 17 June 2025
Julie
United Kingdomalthough breakfast was advertised until 10 am, food was cleared away at 9.30am Good job we didn't leave it until 9.30 to get there! no air conditioning in the room and window could not be opened wide
generally friendly staff
Stayed in June 2025
Reviewed: 15 June 2025
Nikki
United KingdomThe hairdryer exploded whilst my daughter was using it
It was clean and a particular staff member named Suraj I believe was extremely helpful, couldn’t fault him at all.
Stayed in June 2025
Reviewed: 15 June 2025
Becci
United KingdomHotel is looking like it needs total redecorating, it is tired and starting to look unclean around the edges. The room was clean enough but needed a deep clean when you looked more closely. The curtains let in a lot of light so with it being summer it made it hard to sleep. The rooms weren't brilliantly sound proof so I got an early morning alarm of someone else's child jumping above in a room above us. The air conditioning would not stay on in the room despite it being hot and stuffy.
Affordable price for a family room with breakfast, good size shower space, good location to visit family and friendly accommodating staff, which I must say seems consistent with other holiday inns we have used.
Stayed in June 2025
Reviewed: 7 June 2025
Nottsvisitors
United KingdomPoor meal choices. Just pub grub.
Stayed in June 2025
Reviewed: 2 June 2025
Robertson
United KingdomStaff attitude has changed-Checked in just after 3pm (as advised we could) and went to room which was still being prepared by housekeeping. Returned to reception to wait for housekeeping to finish. Saw there was some water available to drink in reception but no glasses so asked receptionist if could have a glass or cup to get a drink. Was told by another member of staff (possibly cleaner as they had a hoover and were standing to reception staff) that the water was for conference staff not general guests. However one of the reception staff did bring out some glasses. At breakfast in the morning, there were at least 4 members of staff waiting to check people off the list for breakfast but not all the food options were full/had been replenished. Found room was noisy as we got hear music from downstairs late into the evening.
Good location within Kenilworth and close to Warwick University
Stayed in June 2025
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