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Reviews of Holiday Inn Kenilworth - Warwick by IHG 4 stars

212 Abbey End, Kenilworth, CV8 1ED, United Kingdom

#17 of 21 hotels in Kenilworth

Guests' Choice

Review score

Based on 1501 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.7

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 30 August 2025

    8.0
    Lovely staff and amenities well cared for and comfortable
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    Lovely room but needed some repairs carried out,ie no tiles on front of shower tray .A bottle of water in room would have been welcolme

    Telephone call to welcome us to Kenilworth and to advise our room ready when required.Greeted and made to feel welcome when we arrived.Bar and lounges very clean and tidy

    Stayed in August 2025

  • Reviewed: 26 August 2025

    6.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    The building looked very tired and needed maintenance, especially on the entrance steps which were crumbling at the edges. Public area carpets upstairs were dirty. The room was small for two people.

    Easy to find.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 6 nights
    • Submitted via mobile

    We were disturbed by children on the floor above on one night.

    Location and price

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 1 night

    parking and all access corridors to room were very tired and carpets stained.

    room was good and clean.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Comfortable and relaxing
    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed
    • Stayed 1 night

    Loose step at the entrance...reported to a member of the reception staff

    Great hotel with good facilities and so handy to explore Kenilworth and the surrounding area

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Central to town Parking

    Stayed in August 2025

  • Reviewed: 16 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Very warm overnight - no air con in room

    Stayed in July 2025

  • Reviewed: 11 August 2025

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    As above

    Staff great Location excellent Room good The interior corridors very rough decor wise and glue on floors

    Stayed in August 2025

  • Reviewed: 5 August 2025

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The place is in need of some tlc.

    Staff were very helpful.

    Stayed in June 2025

  • Reviewed: 3 August 2025

    7.0
    Good value for money. Friendly staff and well located for bars and restaurants
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Hallway carpet was a bit grubby on the second floor; could do with a good clean or replacement. I slept fine but beds were a little firmer than my preference.

    Room was well presented, staff friendly and helpful and the bar was nice.

    Stayed in August 2025

  • Reviewed: 16 July 2025

    7.0
    I stayed for work and met my colleagues off site. The bed was good and the room clean.
    • Business trip
    • Group
    • Standard Double Room with Sofa Bed
    • Stayed 1 night

    No Bar!

    Stayed in July 2025

  • Reviewed: 14 July 2025

    6.0
    Adequate
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    rooms very very tired. Our original room was too hot to sleep in ( in a heatwave) curtains had been left open and window shut. A promised fan wasn't there. Room had peeling paint, dirty coloured carpet in room and corridor,. Not enough car parking for the rooms

    Breakfast lovely, reception chap very nice, rooms very very tired. Our original room was too hot to sleep in - after contacting reception a replacement was found, with air con. Reception were very calm and pleasant.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    Some areas needed investment. Carpets in common areas. Decoration and repairs in parts of the room.

    Great location at the centre of town. Facilities and room met our needs. Breakfast was generally good. Team were friendly

    Stayed in July 2025

  • Reviewed: 4 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Sick outside in car park next to the car and also no tea or

    Staff were friendly but room tea and biscuits were not there when I arrived. There was sick next to our car in the morning

    Stayed in June 2025

  • Reviewed: 30 June 2025

    7.0
    A great stay. Location was great, staff were excellent and an enjoyable stay
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Parking can be limited

    Location, simplicity and clean

    Stayed in June 2025

  • Reviewed: 29 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    .No milk left in room .broken iron .no answer to reception via phone when called 4 times

    .Central location .Clean rooms .Air con 🥳 .Friendly staff .breakfast was decent .plenty of parking

    Stayed in June 2025

  • Reviewed: 28 June 2025

    6.0
    Average. Wouldn't choose to stay again
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Not enough staff at breakfast. Had to clear and clean own table. Also tried to fix pancake machine and very low on all food due to lack of staff being able to cope. A complete contrast to holiday inn at Heathrow.

    Evening meal was OK.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    7.0
    Adequate but Spruce Up Needed
    • Business trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    New Carpet in corridors needed

    Staff, rooms

    Stayed in June 2025

  • Reviewed: 17 June 2025

    8.0
    Served perfect purpose for weekend visit.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Room next to lift , noisy .

    No breakfast taken. Very convenient location.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    6.0
    Very convenient for the town centre
    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed
    • Stayed 2 nights

    although breakfast was advertised until 10 am, food was cleared away at 9.30am Good job we didn't leave it until 9.30 to get there! no air conditioning in the room and window could not be opened wide

    generally friendly staff

    Stayed in June 2025

  • Reviewed: 15 June 2025

    6.0
    It was a bitter sweet stay.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The hairdryer exploded whilst my daughter was using it

    It was clean and a particular staff member named Suraj I believe was extremely helpful, couldn’t fault him at all.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Hotel is looking like it needs total redecorating, it is tired and starting to look unclean around the edges. The room was clean enough but needed a deep clean when you looked more closely. The curtains let in a lot of light so with it being summer it made it hard to sleep. The rooms weren't brilliantly sound proof so I got an early morning alarm of someone else's child jumping above in a room above us. The air conditioning would not stay on in the room despite it being hot and stuffy.

    Affordable price for a family room with breakfast, good size shower space, good location to visit family and friendly accommodating staff, which I must say seems consistent with other holiday inns we have used.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    8.0
    Well situated, comfortable, nice staff
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor meal choices. Just pub grub.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    6.0
    Visit was not as good as it was in Oct 2024
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Staff attitude has changed-Checked in just after 3pm (as advised we could) and went to room which was still being prepared by housekeeping. Returned to reception to wait for housekeeping to finish. Saw there was some water available to drink in reception but no glasses so asked receptionist if could have a glass or cup to get a drink. Was told by another member of staff (possibly cleaner as they had a hoover and were standing to reception staff) that the water was for conference staff not general guests. However one of the reception staff did bring out some glasses. At breakfast in the morning, there were at least 4 members of staff waiting to check people off the list for breakfast but not all the food options were full/had been replenished. Found room was noisy as we got hear music from downstairs late into the evening.

    Good location within Kenilworth and close to Warwick University

    Stayed in June 2025

Showing 1 – 25

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