Large & comfortable family room with newly renovated bathroom. Well maintained outdoor pool including sun beds. Hotel is well located to explore Torquay and the surrounding. Nice building.

Stayed in August 2025

Liitle bit old

Big room, comfy bed, kettle with tea and coffee.

Stayed in August 2024

Walking up to my room No lifts

Staff was very helpful

Stayed in August 2024

Only suggestion would be putting a bell in the reception area for when guests arrive to retrieve their room keys. Also the loo roll holder on the back of the bathroom door made the room hard to access.

We booked our stay last minute after getting washed out of our tent in a storm! Nelson let us check in as soon as we had booked which was a huge blessing. The staff are all really really friendly and welcoming. We had a great few days stay and enjoyed the fab singer on the Sunday night in the bar

Stayed in August 2024

Bathroom needs updating as the bath tub was too narrow, dangerous when stand up for shower, especially for elder people! There is a black mould on the wall inside the sides mirror wardrobe that’s needed attention.

Less than 10 minutes walk to the harbour etc. suitable for overnight as booked in the last minute. My room was 65, family room outdated room but as long as it’s clean (except for the inside sided mirror wardrobe). Good size room for 4 people.

Stayed in August 2024

I didn’t like the rooms, they were dirty, the bathrooms were disgustingly dirty.. my son found a dead moth in his bed he was supposed to sleep in. The rooms were just not clean and for that amount of money I expected the rooms to be very clean and inviting but I just couldn’t wait to leave and have a shower elsewhere.

I liked the entertainment rooms.

Stayed in August 2024

When I book an hotel I like three things. Free parking, good wi-fi and a swimming pool. The wi-fi did not work in my room. When I went to leave in the morning my car was blocked in by coaches and there was no driver available to move one a fraction so I could get my car out.

It was what I expected for the price. Basic clean room.

Stayed in August 2024

A little rough around the edges but no real complaints.

Beautiful period property. The staff were excellent at their jobs and very friendly.

Stayed in August 2023

Was a bit of a trek to town, also was a bit complicated to get to our room.... not much to do in the daytime. .

Food was good, enjoyed the evening entertainment... very clean, beds were comfy

Stayed in August 2023

Great price and location. Spacious room and comfy beds. Swimming pool was a nice addition

Stayed in August 2023

One socket in the family room

Location

Stayed in August 2023

No information given by waiter as to procedure for ordering breakfast. He did not explain that everything had to be ordered at once.

Close to centre. Off street parking. Friendly checkin staff.

Stayed in September 2022

The hotel was spacious, with very large bedrooms, which was excellent for a family travelling together. The outside pool was also a huge bonus.

Stayed in August 2025

All what you need for a break in Torquay. Spacious room just some minutes walk away from downtown. However, keep in mind that it's uphill when coming back. Very good breakfast. Outdoor pool and on-site private parking. Very helpful staff. Just 5min on foot from sailing club.

Stayed in August 2025

Not anything that we didn't like but some areas looked slight worn such as carpets in heavily used area's but still clean.

Staff greeted us with a smile and good humour. Very clean room. Excellent areas to relax. Nice sized bar area cheerful staff. Entertainment provided in the evening.

Stayed in August 2025

Too many old people giving you dirty looks. I suppose they don't see many Asians where they live. Those facial expressions were either out of curiosity or just being instrincly racist. To be honest I felt telling a few of them to go back to where they come from. Just kidding.

Parking

Stayed in August 2025

All family had so much fun Sue made our stay even better by providing best hospitality. Really felt welcomed there

Stayed in August 2025

Absolutely fantastic staff went above and beyond. Great teen facilities. Couldn't ask for a better location.

Stayed in August 2025

The staff was nice, kids loved the swimming pool, the water there was warm. The gaming room is ok, but it can be better renewed, then it will be better for families,we enjoyed it.

Stayed in August 2025

Exxcellant location,very niece staff and good size room

Stayed in August 2025

This isn't a dislike, but what we thought would make it better- extra plug socket for the room

Good size room Staff very friendly and helpful The location was great Evening entertainment was good Price to add dinner breakfast was good Prices in bar was good

Stayed in July 2025

Too many stairs x advertising a pool doesn’t have one x no hairdryer in room

Clean plenty of paint

Stayed in September 2024

I was a little disappointed with the toast at the morning traditional English breakfast because there was only one piece of bread and it was too small. Also, the coffee could have been a little better. But the service was great and they even brought us soya milk at our request

The very first positive impression was the receptionist at the front desk, because she was smiling and pleasing. The rooms are spacious, with high ceilings, which creates a feeling of comfort. And the most important thing for me was the cleanliness of the room, which was felt immediately after opening the door to the room. The smell of clean bed linen and towels was very pleasant. And also the comfortable beds, which were a lifesaver after our long journey.

Stayed in August 2024

The whole place needs refurbishment. Not clean at all . We ended up not staying and going somewhere else.

Not alot

Stayed in August 2024