Reviews of Dukes Head Hotel 3 stars
The Green, 6 Manor Road, Croydon, SM6 0AA, United Kingdom

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLovely quiet night. Nice room and pub
The only thing that was a negative was the dirty carpets. It lets the room down because it's really noticeable and other than this the room is fabulous.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe location was handy for our son's wedding at Holy Trinity church, the rooms were comfortable and quiet, the breakfast and dinner were great, and the staff were helpful and friendly.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGood location
My bathroom was unclean. Upon going into the toilet on arrival there was a 💩 in the toilet. Reception moved me to a new room.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat room. Great service
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLovely rooms and very comfy beds. The breakfast was excellent.
The water in the shower tray didn’t drain away efficiently and flooded the floor.
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNatalie and Sue are a credit to Dukes head and always make you feel, very friendly atmosphere
Thank you for this fantastic review! We're so glad Natalie and Sue could provide such a pleasant experience for you (we think they're great too!). We'll look forward to welcoming you back again soon
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGood location for Wallington (where our son was getting married). We and our daughter stayed for Friday and Saturday nights in early August and we also enjoyed dinner with two friends on the Friday night as well as breakfast in the mornings. We loved the Duke's Head: although a bit pricey it was worth the money - we had comfortable, quiet rooms on the 1st floor; the food was excellent, and the staff all very friendly and helpful. We would definitely recommend!
We didn't dislike anything.
Thank you for this fabulous review! we're so glad you enjoyed your stay, and meals with us. Congratulations to your family, and we wish you all the best!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewnothing
refused to cancel booking.
Unfortunately you wanted to cancelled outside of our cancellation policy.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBrilliant breakfast. Very comfy bed. Good sized room. Great shower. Staff were lovely.
Thank you John for this fantastic review! We hope to see you again soon for another great stay!
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewRooms very nice
Everything was good
Thank you for your review, Lin! We hope on your next visit we can secure those last two stars
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGreat pub, lovely restaurant and good food
Everything was great
Thanks Christopher! We love to hear such wonderful praise, and you're right, why wouldnt you prefer to stay at the pub! We look forward to your next visit
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewClean, comfortable accomodation. Beautiful room. Sarah on reception very helpful.Draight guiness incredibily good
N/a
Thanks Vivienne! What a wonderful review, we think Sara is amazing too! We look forward to having a pint of guinness with you on your next visit
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe garden the restaurant and the room
Thank you James for this great review! We are so glad you enjoyed your stay with us and we will look forward to welcoming you again soon
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewExcellent.......Stayed here for work in the local area on numerous occasions and the rooms are lovely and comfy with a nice powerful shower, walk down stairs and your in the pub, good food........Would definitely recommend.
N/A
Thanks for the amazing review Simon! We are so glad to hear you enjoyed your stay and visit to our pub. We hope you will be back again soon!
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewRoom
Generator behind wall
Hi Stephen Thank you for the review. We are very sorry to hear there was a noise in your room, on your next visit you can request a quiet room and we will do all we can to accommodate this. We hope ou enjoyed the rest of your stay
Reviewed: 31 July 2025 · Stayed in July 2025
Verified review