Great stay. Would return.

Stayed in September 2025

Tiny TV, basic tea/coffee facilities. No coat hooks, windows dirty. Spa facility in mid repair

Beds were nice

Stayed in August 2025

The pool area was a little too cool and I felt that the changing rooms could have benefitted from more regular cleaning otherwise, it is a great facility. It was actually very difficult to get parked at the hotel, to the point I felt reluctant in moving the car to go out!

Lovely room with an exceptional view from the front of the hotel. Lovely products in the room to use. Helpful staff.

Stayed in August 2025

The bed in the accessible room was too high but when I informed the hotel, this was rectified quickly

The staff were excellent. Professional and very helpful. I had informed the hotel that it was our anniversary and when we arrived, there was a card as well as a small box of chocolates

Stayed in September 2025

Nothing comes to mind!

The organisation and choice of food at breakfast was excellent; the hot dishes were piping hot and very fresh, plates were heated and the staff were very helpful and cheerful! The selection of cold food was also excellent, and what we really appreciated was the separate area for gluten free food with its own toaster, which is exceptional.

Stayed in August 2025

Could have done with some blinds / net curtains as well as the heavy curtains in our room .

The food, especially dinner was excellent. Beautiful surroundings ...both outside and inside the hotel.

Stayed in September 2025

I didn’t sleep well combination of windy night and flag pole rattling on and off and didn’t find the pillows comfortable

Breakfast good selection and all looked fresh Staff very pleasant in bar area

Stayed in September 2025

Self service breakfast, not cooked to order. Overcooked scrambled egg. Coffee from a machine rather than individual cafetieres served at the table. Genera lack of signage in the hotel - reception, dining room etc.

Good selection of food for breakfast.

Stayed in September 2025

The hotel is dated and all the rooms need upgraded and it very noisy with door’s banging

Location was great

Stayed in August 2025

None

The hotel was stunning, the grounds were beautiful and it was a very grand building. It may need some tlc inside however it was beautiful. The staff were so friendly and welcoming. We stayed after getting married for a few days away. We got an upgrade which. Made the stay so much better. We will be back

Stayed in August 2025

Bar

Leisure facilities

Stayed in July 2025

Wasn’t keen on need to leave the hotel to get to leisure facilities, particularly when cold and wet on the way back!

Good location, clean and well decorated. Good location. Decent dinner menu, nice social lounge area with TV so good pick for sports fans.

Stayed in June 2025

The dining service was awful Staff more interested in setting up for breakfast than waiting on dinner guests

Stayed in August 2025

The rooms were a bit tired

We had to swop rooms but the staff were very helpful

Stayed in August 2025

The beautiful front on the hotel (the original hydro) and the grounds make the hotel look lovely, but our accommodation was in a room at the annexe at the back of the hotel, which was really ugly on the outside and very dated inside. Lack of sockets near the bed was a particular annoyance. Bathroom needed updating to make it more accessible. Overall, facilities not as good as other hotels in this chsin

The staff absolutely make this hotel - especially the restaurant and bar staff. They were consistently welcoming and professional. If something went wrong, they apologised and put it right. Beds were comfortable. Breakfast was fantastic.

Stayed in July 2025

restaurant very disappointing menu Very disappointing supposed to be high class 3. Star at best stuff very good 1. of my starters Very dry overcooked, chicken had better at the Island Games Not fine dining Pauline wanted Raspberry ripple We don't do it Even though it was on the menu Given 3. very Poor scoops of ice cream we paid 9. pounds full price £11 ridiculous time you got a new chef He's been there too long living on past glories we have stayed there before

reception staff efficient stuff in general excellent bathroom excellent lighting in the bathroom excellent. the room good bed very comfortable Television Reasonable Size.

Stayed in August 2025

Classy and nice buildings with an astonishing views. Nicely furnished and confortable rooms. Nice restaurant inside

Stayed in August 2025

Needs a refurbishment. Bar area and adjoins rooms really looking a bit sad. Carpets were dirty, food spillages crisps on floors. Chairs had upholstery dropping down. Bedroom had drink stains on the wall/skirting boards in one area.

Location, outside appearance, manicured gardens, staff very welcoming.

Stayed in August 2025

The hotel looks a little tired in places eg the beautiful wooden floor in the bar and seating area was in need of improvement, the tables and chairs looked worn. The leisure facilities are not part of the hotel which is inconvenient as you cant just wander down in your dressing gown. The pool is open to the public and there were children’s swimming lessons on which were very noisy.

The food and overall hospitality was excellent. The bed was comfortable and everything was clean.

Stayed in August 2025

Not much surface space in bedroom for getting ready to go out. Drink prices were really expensive.

Lovely old building. Very grand. Bedroom was lovely. Bed comfortable. Breakfast was lovely with lots of choice.

Stayed in August 2025

Our room was far too hot and we could only open the windows a little bit

Lovely hotel, very clean and great staff

Stayed in July 2025

NO KING BEDS Navigating stairs with luggage

Beautiful historical hotel. Most food was excellent! One night was not. Breakfast TOP SHELF 1 included dinner was divine. 2nd night the beef was so tough couldn’t chew easily

Stayed in August 2025

Bed wasn't the comfiest other than that hotel was brilliant t.v could do with an upgrade bigger

Loved the location place was lovely

Stayed in August 2025

No one answered the phone from the room, yet reception called me and insisted I get out of bed and pay for my extras as they didn’t have one on record. For clarity, I was not asked for one when I checked in. There was no shower gel in the bathroom.

The restaurant food was very good and the restaurant staff were exceptional.

Stayed in August 2025