Reviews of Dunollie Hotel ‘A Bespoke Hotel’ 3 stars

The restaurant onsite is great to have, I had a dinner there and it was awesome. The room size was enough for the night and fairly fresh. Location was perfect for me, and so handy with the grocery and petrol station right there.

The creaking of the floor boards was the worst I have ever heard and kept me up during the night. Every time the people in the room upstairs moved or walked around the creaking of the floor was so loud and it actually woke me up and scared me at one point. I understand there may not be much the hotel can do about it, but it genuinely was so loud it was ridiculous and not sure I would be able to handle it for more than 1 night.

Clean and comfortable but with little ambiance

The property itself was fine. The rooms were newly updated and clean but beds and pillows were not comfortable. No drinking water in the rooms. The view was gorgeous.

The staff could have been more helpful. Parking at the property is small, difficult to maneuver and staff was not helpful in providing alternatives. We arrived late and had not made dinner reservations anywhere so we made the mistake of eating in the dining room. Do not eat there. It was inedible prepackaged/frozen food or straight from a can that they ineptly heat up. Just go to the Co-op next door and grab something if you don't have options. Truly horrible food.

Location

The room was little and noisy, nothing insude for pets

Great location, views awesome. Restaurant staff and food exceptional. Owen made us feel at home, very friendly and helpful….absolutely deserving of praise.

Parking is horrible.

Great location, views perfect. Restaurant staff and food is excellent.

The parking situation is horrible. Tiny little lot that sucks, we were told oh well first come first served. We managed to squeeze in but it was extremely difficult. Then on our second night the one other lot that they have they closed off for a bus and quite flippantly told us we would have to park down the road and walk up. So much for the first come first served thing.

Good location, friendly staff.

Rooms overpriced, food poor standard, tv broken, bar prices very expensive.

The staff is polite and we have been offered a spacious room, it was clean and has a small walk in closet before stepping into the bathroom, which is nice as we can have more room for our baggage. Breakfast is included so we got our table facing the lake and the view was fantastic.

nil

Location at the waterline

Really unfriendly staff Bad restaurant - bad breakfast - bad service No water pressure in shower No organisation of parking - I had to move my car several times for hotel´s laundry supplier

Great location and the rooms were comfortable yet small.

Nothing worse than finding a clump of hair in the bathroom to make you feel dirty :(

Breakfast was really worth it

The night watcher wasnt there to check in

Normal hotel

Convenient location, value for money

Whilst I was happy with the linens not being changed daily, I would have preferred clean cups and top up of tea, coffee, etc daily

On the water front, breakfast was good, room was clean and the bathroom was nice.

There were two staff members who really dampened my introduction to the hotel. There was one receptionist, that when I came in and she asked my name, I very cheerfully smiled and said it. She asked me to spell my name, when I started spelling my last name, she abruptly said, “ok,” as if to say shut up which I felt was rude. The bartender was VERY RUDE to us when we were ordering food, seemed like he just didn't want to be there. I asked for ketchup at the table when he brought it as well and he said, “you can serve yourself,” and just walked away before I could say more. I appreciate everyone has their own issues and maybe it’s more to do with the owners and how they treat staff but the lack of hospitality, especially to my parents was shocking. When we were leaving there were staff who were really nice at breakfast and reception. For foreigners, I think it’s good to let people know why you leave windows open. I think that scared my mom because of safety but I understand it was for ventilation. Anyways, treat your staff well so they’re happy at work! It wasn’t worth the money to be treated so poorly most of the stay.

Right near co-op…

We were greeted by a receptionist who was not friendly to say the least. We had issues getting to the hotel as there was an accident on route A87 and it wS closed for 9 hrs, and even though I msged that we would be late cos of this (detour of 4 hours drive) we were not given the option to have dinner (we arrived at 8.30pm). The room was small and quite stuffy, it was hot and we couldnt open the windows much. The bed was tiny. The breakfast was drenched in oil. The one night stay cost us 300 euro for 2 people which is an absolute RIP OFF. No shampoo/conditioner/female sanitary items. Parking is very limited- was full so we had to park far away at a petrol station.

Good bed, good views & nice breakfast

Extremely overpriced for the standards

comfortable rooms and bar and restaurant part of the hotel. Quiet and very nice staff.

single beds!