Reviews of Epsilon Hotel 3 stars
27-A Romford Road, Stratford, Newham, London, E15 4LL, United Kingdom
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewHow clean it was and staff were helpful.
The bed wasnt comfortable
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewVery friendly very cleen Everything perfect
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStaff are excellent
Small point but mattress could be firmer but that is a personal preference
Dear Dale, Thank you so much for your kind words and for taking the time to share your feedback! We are thrilled to hear that you enjoyed your stay and that our staff made such a positive impression we will be sure to pass on your compliments to the team. We also appreciate your comment about the mattress. Guest comfort is very important to us, and your feedback helps us continue to improve. We look forward to welcoming you back on your next visit! Warm regards, Epsilon hotel
Dear Dale, Thank you so much for your kind words and for taking the time to share your feedback! We are thrilled to hear that you enjoyed your stay and that our staff made such a positive impression we will be sure to pass on your complim… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe the friendly helpful staff. Clean hotel. Fab location.
If I had to grumble I would say the room was very hot .. but two fans were provided to make us comfortable in very warm weather.
Dear Susan , Thank you so much for your kind words! We're delighted to hear that you enjoyed our friendly, helpful staff, the cleanliness of the hotel, and our fantastic location. We appreciate your honest feedback regarding the room temperature. We're glad the fans provided helped make your stay more comfortable during the unusually warm weather. Your comments help us continue to improve the guest experience. We hope to welcome you back to Epsilon Hotel again soon! Warm regards, The Epsilon Hotel Team
Dear Susan , Thank you so much for your kind words! We're delighted to hear that you enjoyed our friendly, helpful staff, the cleanliness of the hotel, and our fantastic location. We appreciate your honest feedback regarding the room t… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat location for ABBA
No air-conditioning unfortunately amd quite loud off the street.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery clean room and nice reasonably priced breakfast cafe attached to hotel.
Minor issues that affected overall comfort and could easily be addressed. Only one bedside light provided and not suitable for a reading light. Only one pillow provided for each bed(twin beds). Would be helpful if decaffeinated coffee could be provided in rooms. Could not open windows in our room (2) although fans were provided.
Dear Karen, Thank you for taking the time to share your feedback. We are glad to hear you found the room very clean and enjoyed the breakfast café it is great to know that these aspects of your stay met your expectations. We also appreciate you highlighting the areas where we can improve. Your comments regarding the bedside lighting, pillows, and availability of decaffeinated coffee in the rooms are noted and will be reviewed with our team. We are also sorry to hear about the issue with the windows in Room 2 thank you for bringing it to our attention. We are glad the fans provided some comfort in the meantime. Your feedback is valuable and helps us enhance the experience for future guests. We hope to welcome you back again soon. Best regards, Epsilon hotel
Dear Karen, Thank you for taking the time to share your feedback. We are glad to hear you found the room very clean and enjoyed the breakfast café it is great to know that these aspects of your stay met your expectations. We also appreciat… Show more