Hodnocení – Holiday Inn Express Royal Docks by IHG 3 hvězdiček

Dear Rastislav, Thank you for taking the time to share your feedback. We’re glad to hear you appreciated that our food is prepared from scratch. We also take note of your comments regarding the availability of fruit and vegetables, and we will certainly review how we can improve our menu variety. Your input helps us continue to refine our offerings, and we hope to welcome you back for an even better dining experience. Kind regards, Karolina Guest Service Manager

Dear Rastislav, Thank you for taking the time to share your feedback. We’re glad to hear you appreciated that our food is prepared from scratch. We also take note of your comments regarding the availability of fruit and vegetables, and we … Zobrazit více

Dear Matesova, Thank you for taking the time to leave such a positive review and for choosing to stay with us again! We’re thrilled to hear you enjoyed our convenient location, pleasant team, and good breakfast. We really appreciate your understanding regarding the room location—please don’t hesitate to request a different room on your next visit, and we will do our best to accommodate you. We look forward to welcoming you back for a more peaceful stay next time! Best regards, Tiberiu | Guest Service Manager

Dear Matesova, Thank you for taking the time to leave such a positive review and for choosing to stay with us again! We’re thrilled to hear you enjoyed our convenient location, pleasant team, and good breakfast. We really appreciate your … Zobrazit více

Dear Stepan, Thank you for your review! We're glad you enjoyed our convenient location near the metro and found the rooms comfortable. We appreciate your feedback on breakfast—while it’s designed to offer consistency and convenience, we understand variety can make a difference during longer stays. We hope to welcome you back again soon for another pleasant visit! Best regards, Karolina Guest Service Manager

Dear Stepan, Thank you for your review! We're glad you enjoyed our convenient location near the metro and found the rooms comfortable. We appreciate your feedback on breakfast—while it’s designed to offer consistency and convenience, w… Zobrazit více

Dear Staneli, Thank you for your detailed and thoughtful review! We're delighted to hear that you enjoyed the clean room, convenient location, fast check-in, and amenities like breakfast, air conditioning, and Wi-Fi. It's great to know you had a comfortable stay and found our location so well connected. We’re sorry, however, to hear about the issue with the toilet flushing and sink drainage. We appreciate you bringing it to our attention and will ensure our maintenance team looks into it promptly. Thank you again for the recommendation—we hope to welcome you back soon! Kind regards, Karolina Guest Service Manager

Dear Staneli, Thank you for your detailed and thoughtful review! We're delighted to hear that you enjoyed the clean room, convenient location, fast check-in, and amenities like breakfast, air conditioning, and Wi-Fi. It's great to … Zobrazit více

Hi Pavel, Thank you for taking the time to share your feedback about your recent stay with us. We greatly appreciate your comments, as they help us enhance our services. We are happy to see that you have appreciated the location of the hotel. We are perfectly located for visits to the O2, ExCel exhibition centre and central London and near several amenity shops and restaurants, some working 24/7. We are glad to know that the location of the hotel was an upside of your stay. We are delighted to see that you have appreciated the friendliness and helpfulness of our staff. We understand that exceptional service plays a crucial role in ensuring you have a memorable stay. Our team is dedicated to providing warm and attentive service to make you feel welcome and valued. We are thrilled to see that this commitment to excellent hospitality is reflected in your review. We offer free breakfast and Wi-Fi complementary to all our guests to ensure that you do not have to worry about additional fees. If you have any further comments or concerns, please do not hesitate to reach out to us. Your feedback is invaluable in our ongoing efforts to enhance our guest experience. Kind Regards Claudio | Guest Service Manager

Hi Pavel, Thank you for taking the time to share your feedback about your recent stay with us. We greatly appreciate your comments, as they help us enhance our services. We are happy to see that you have appreciated the location of the h… Zobrazit více

Dear Gabriela, Thank you for taking the time to share your feedback. We're happy to hear that you appreciated our central location and found our team to be friendly your kind words mean a lot to us. We’re sorry to hear that some aspects of your stay didn’t meet your expectations. We appreciate your comments about the beds, room equipment, and breakfast. Your input is very valuable and helps us identify areas where we can improve. We'll certainly review these points with our team to enhance the overall experience for our future guests. Thank you once again, and we hope to have the opportunity to welcome you back and provide you with a more comfortable and satisfying stay. Kind Regards, SHAZ Guest Service Manager

Dear Gabriela, Thank you for taking the time to share your feedback. We're happy to hear that you appreciated our central location and found our team to be friendly your kind words mean a lot to us. We’re sorry to hear that some aspects… Zobrazit více

Dear Evelina, Thank you for your wonderful review! We're so happy to hear you enjoyed our convenient location, comfortable beds, and delicious breakfast. We hope to have the pleasure of welcoming you again soon! Kind regards, Karolina Guest Service Manager

Dear Evelina, Thank you for your wonderful review! We're so happy to hear you enjoyed our convenient location, comfortable beds, and delicious breakfast. We hope to have the pleasure of welcoming you again soon! Kind regards, Karolina… Zobrazit více

Dear Katerina, Thank you for your feedback. We're glad to hear that your stay was pleasant. We appreciate your comments regarding breakfast and understand that a wider selection, including vegetables, would enhance the experience. We will share your suggestion with our team as we continuously work to improve our offerings. We hope to welcome you back for an even better stay in the future. Best regards, Tiberiu | Guest Service Manager

Dear Katerina, Thank you for your feedback. We're glad to hear that your stay was pleasant. We appreciate your comments regarding breakfast and understand that a wider selection, including vegetables, would enhance the experience. We … Zobrazit více

Dear Tereza, Thank you for your kind review! We're thrilled to hear you found our hotel to offer excellent value for money, and that you enjoyed the breakfast, clean and warm room, and the service from our staff. We truly appreciate your feedback and hope to welcome you back soon! Kind regards, Karolina Guest Service Manager

Dear Tereza, Thank you for your kind review! We're thrilled to hear you found our hotel to offer excellent value for money, and that you enjoyed the breakfast, clean and warm room, and the service from our staff. We truly appreciate yo… Zobrazit více

Dear Matesova, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our central location, and we're glad that you found the hotel quiet and clean. It's also great to know that our breakfast options met your needs, and we appreciate your suggestion regarding vegetables. We'll definitely consider that for future menu improvements. We're happy that our staff was able to assist with your late check-in and help guide you to the hotel. It's wonderful to hear that the convenience of the USB charging ports added to your comfort. Your recommendation means a lot to us, and we hope to welcome you back again soon! Best regards, Karolina Guest Service Manager

Dear Matesova, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our central location, and we're glad that you found the hotel quiet and clean. It's also great to kn… Zobrazit více

Dear Jitka, Thank you for your feedback! We're thrilled to hear you enjoyed the breakfast and the convenience of the microwave, fruit, and tea/coffee in the room. However, we apologize for the limited storage space and the inconvenience with the hairdryer setup. We understand how these aspects can impact your comfort, and we'll certainly take your suggestions into consideration for future improvements. We appreciate your input and hope to welcome you back for an even better stay. Kind Regards, SHAZ Guest Service Manager

Dear Jitka, Thank you for your feedback! We're thrilled to hear you enjoyed the breakfast and the convenience of the microwave, fruit, and tea/coffee in the room. However, we apologize for the limited storage space and the inconveni… Zobrazit více

Thank you so much for sharing your feedback with us! We’re delighted to hear you enjoyed the breakfasts, and we truly appreciate your comments about variety. We understand how a change in options can make a difference, and we’ll definitely consider introducing more variety, including additional vegetable options, in the future. We’re also sorry to hear that the mattress and duvet setup were uncomfortable for you. We strive to create a relaxing environment for all our guests, so we’ll look into alternative mattress options and explore providing separate duvets as part of our room setup. Your comfort is very important to us, and we appreciate your helpful suggestions. We hope to welcome you again soon! Kind regards, Karolina Guest Service Manager

Thank you so much for sharing your feedback with us! We’re delighted to hear you enjoyed the breakfasts, and we truly appreciate your comments about variety. We understand how a change in options can make a difference, and we’ll definitely … Zobrazit více

Dear Standa1323, Thank you for your kind review! We’re delighted to hear that you enjoyed your stay and found the room clean and well-equipped for your short vacation. It’s also great to know that our friendly staff and rich breakfast selection made your experience even better. We truly appreciate your feedback and look forward to welcoming you back in the future! Best regards, Tiberiu | Guest Service Manager

Dear Standa1323, Thank you for your kind review! We’re delighted to hear that you enjoyed your stay and found the room clean and well-equipped for your short vacation. It’s also great to know that our friendly staff and rich breakfast sele… Zobrazit více

Dear Jirina, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our location and cleanliness. However, we sincerely regret the issues you encountered with heating and the service you received when requesting extra duvets and a heater. This is certainly not the level of hospitality we strive to provide, and we will address this with our team to ensure better responsiveness in the future. We are very sorry to hear that this negatively impacted your stay. We would also like to clarify that we do not serve a full English breakfast, but rather a continental buffet breakfast with selected hot favorites. Additionally, we do not use powdered eggs at our hotel. Your feedback is valuable to us, and we will use it to improve our services. We hope you might consider giving us another opportunity to provide you with a much better experience in the future. Best regards, Tiberiu | Guest Service Manager

Dear Jirina, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our location and cleanliness. However, we sincerely regret the issues you encountered with heating and the service you recei… Zobrazit více