The place was old, could not find a way to turn the lights off when going to sleep. The bath, with a shower head was in the middle of the bedroom with no privacy whatsoever and no cubicle to stop water leaving the bath tub while showering in it. The staircase was horrible too

Location

Stayed in September 2025

The place was really run down, rooms were bolted on the inside and padlock when you left. The mattresses were stinking and stain and didn't enjoy our stay.

Stayed in August 2025

Place felt grimy and dirty. Felt tired and worn out. Bed was lumpy and uncomfortable. Didnt feel totally secure - had a private room but the locks are the same throughout the building. would have preferred key or lockbox in room.

Location to the ferry terminal is great. very close and easy to get to. Books and free pool table. Plenty of showers available. Was able to park bicycles in secure location. Free breakfast is a plus, even if just toast & cereal.

Stayed in August 2025

The state of the facilities and cleanliness.

Stayed in July 2025

The whole place needs a deep clean. The photos of our room were clearly from ages ago, and the room had not been cleaned properly at all. I realise it's a hostel, and was a last minute basic budget booking, but the whole place needs a re-vamp. In my 11yr old son's words- It felt sketchy. Met a couple of other residents who were very friendly but I doubt I will be there again. Definitely an 'experience '!

It was only for 1 night after a long drive through France, so good it was close to the Ferry. When I messaged about arrival times they were very quick to reply to assist.

Stayed in July 2025

If you can replace at least chairs on the terrace, it would be great - it would improve the overall satisfaction for 100%

Good location, friendly staff, quite comfortable beds. Considering it is a hostel, no surprise by the condition of the accommodation

Stayed in July 2025

Very dirty and most basics did not work like lock on door, window latch, curtain rail, electrics.

Location

Stayed in July 2025

dirty,stinky, no hot water at bath in a room,getting to the room through the big window

nice place close to sea side

Stayed in April 2025

The common areas - showers, kitchen, floors were not clean and made the prospect of going downstairs for a shower unappealing.

Good location for the ferry. Cheapish price for a room in Dover. The hosts let me change my family room for the ensuite double.

Stayed in September 2024

Beds were uncomfortable. The room had been left with the door open and lights on, so there were loads of insects in the room.

Great location right by the cliffs, and easy access to Dover port. Really friendly and engaging staff. Relaxed atmosphere.

Stayed in August 2024

Convenient and good location

Stayed in September 2025

an exceptional accommodation worth experiencing, beautiful terrace and good location complete the experience

Stayed in September 2025

Not as advertised. Dirty and filthy, smoking in the building as well as outside, broken light and power sockets, cables hanging from ceiling, dirty socks under mattress, bloody medical wipes in bath, broken steps, puled up rubbish, bmdirty bathroom, holes in bedroom walls, bolt locks on doors. Informed booking .com, hostel refused to acknowledge the complaint!!!!

Nothing

Stayed in August 2025

They need to adopt a better cleanliness and maintenance culture. The environment was highly unpleasant.

Stayed in September 2025

Poor hygiene, dirty floor, uncleaned beddings, smelly room, no proper lock on the room. Poor and dirty kitchen, unhygienic premises. Overall very unsatisfied stay experience.

The hotel at nearly the cliff and walkable distance to castle. This is the only quality i can seen in this property

Stayed in August 2025

Unclean and not fit to be on booking .com

Never stayed it was so dirty and the worst place I’ve been in

Stayed in August 2025

Everything. It is a hovel. It shouldn’t be on booking.com. It doesn’t meet H&S standards. The was filthy. I know it is a youth hostel but youth hostels I have stayed in have never been like this and especially ones that advertise for families. It is missold and the photos are photoshopped. My children were crying and I tried to find somewhere else but it was too late at night so our choices were the car or the room. We used our own pillows and sleeping bags and bolted the door. The door handle had a hole around it that you could see through. Everywhere was disgustingly. My daughter refused to use the toilet. Once my children finally fell asleep I had to close the window in the hot and stuffy, mould smelling room because people were smoking cannabis on the terrace and talking very loudly until 2am. Then at 6am my family were woken up by a man shouting and people coming in. We decided to leave then. The man shouting turned out to be a very drunk man standing in the door way that looked intimidating and was drinking from a bottle of strong liquor. I looked in the kitchen and it was filthy. No proper flooring - sticky and dirty. Walls all dirty and mouldy. The top duvets looked better then sleeping in the bed but we used our sleeping bags and pillows. I feel sick and dirty. This place needs shutting down. Can only share 4 photos but it is a hovel!!!

Nothing at all. The location sounded perfect but in fact in hindsight should have gone just 30 minutes away.

Stayed in August 2025

It was awful. From the second we entered it smelt, the staff had no idea what was going on. Garden view and terrace room is very bold. There is a shared terrace in terrible state. The whole place is grimy, smelly and dirty. I normally take reviews with a pinch of salt but honestly, I wish I had listened this was so bad, we stayed out until we had to go to bed and we used our own sleeping bags. Spiderswebs hanging over the bed, a discoloured matress in the bunk above with that many slats missing i was cocnerned my son would fall through and squash me! I thought all I needed to do was get through the night and it would be over. But no, I fell asleep only to be woken up at 11.45 to someone screaming at the top of their lungs, screaming swear words, death threats and discriminatory and offensive language until 2 in the morning! It was a total nightmare. Not even a place just to lay your head. The electric sockets sank into the walls and everything was just in disrepair. Save yourself the disappointment stress and trauma and go anywhere else!!!!!! Totally unsuitable for small children....it is a health and safety risk!

Leaving!

Stayed in August 2025

Property was very run down.

Was close to ferry terminal.

Stayed in August 2025

Cob webs

Location

Stayed in August 2025

The reason this place is called the First and Last is because the first time you visit it, it will be the last time you visit it. It pretends to be a YHA youth hostel but it is nothing of the sort - youth hostels are basic, but clean, thats all we wanted, we weren't expecting a 5 star hotel. This place is a hovel, it is filthy, run down, uncomfortable, noisy, very questionable bed linen / mattress hygiene - we had no other choice but to stay here as the travel lodge was full when we went to see if there was anywhere else we could stay on the night, but if they had had a room I would have paid for it. the emergency lighting in our room was so bright we may as well have had the main light on. none of us got any sleep and we all felt filthy in the morning. the communal upstairs toilet is "not for number 2's" as per the very old hand written sign, so who knows how long it has been not able to flush properly. the kitchen was filthy, we didnt eat breakfast and we didnt go anywhere near the showers. Do not stay here.

The guy on reception (not the owner, who was quite surly) was very kind and even played cards with my kids, it was close to the port of Dover

Stayed in July 2025

We got a very warm welcoming, people were really nice and they love dogs!! We played lots of pool and enjoyed our stay. Hostel is just beneath the cliff what was stunning, also when you walk up there! Parking is available close by.

Stayed in August 2025

Great friendly staff very helpful. Can't beat the accommodation for the price paid. Breakfast serves yourself but everything from bread n cereal through to a full English in the fridge. Dormatry type accommodation, basic with 3 good size showers with plenty of hot water, unless you got room with it's own ensuite. Added bonus accommodation is above a pub

Stayed in August 2025

I was Ok with it, but it was a ramshackle building and as basic as could be, but it served a purpose for us, so nothing bad.

Location to ferry, access to baked beans and toast on demand, board games in common area!

Stayed in July 2025