Extra charge for checking in an hour early. Plus checkout at 1030 !!! After charging premium rates for the place. Gbp 15 for checking in early by an hour ! After changes gbp 350 per day …. Are you kidding me ?

Location

Stayed in July 2025

The rooms were in need of a refresh. There were toe nail clippings on one of the bedroom carpets. I bought bleach to clean the kitchen sink and bathroom. The shower leaked.

The location

Stayed in April 2025

It would have been great if the property was equiped with a toaster, iron, ironing board, hair dryer, etc. before guest arrival. These are standard items which were not provided. On asking, it was provided immediately. Toilet paper was not enough - just one. On requesting for more, just 3 more were provided, which was not sufficient. Even extra towels were not provided. We had to ask for more and they were delievered immediately. The chairs were shaky and unusable. We let the host know and they replaced them within a few days. The hot water for the shower cannot handle more than one person at a time. The host had a plumber out but it was not resolved. The pillows were as flat as the prairies. Very uncomfortable. The chester drawer was broken. The mattress was squeaky and the springs would make a loud sound when you turn. Since we stayed for 19 days, a cleaning service should have been provided but that was a paid service. If a guest stays for more than 10 days, the cleaning service should be provided for free.

The location is good. It takes about 15 minutes to walk to the closest Tube station. The host was very responsive and immediately catered to our needs. We approciate that, even on Christmas eve, they attended to our needs.

Stayed in January 2025

It would have been nice to have a toaster in the kitchen and the shower screen leaked a bit.

Location was excellent - 10 min walk from two different tube stations and a good shopping centre but on a quiet road and excellent private parking. Host was super helpful and responded to my questions quickly. The block of flats was also nice and quiet and it felt safe walking back late from the tube.

Stayed in August 2024

Only 3 mugs for 4 people , shower leaked everywhere, taps wobbly in bathroom , not enough pillows , cleaner waiting at 10.20 to clean flat !! Not acceptable

Location

Stayed in July 2024

No toaster or bottle opener. Pour choice of glasses. No spare toilet paper. The oven / grill wasn't clean.

The location was excellent, very near town and tube stations. It was quiet.

Stayed in May 2024

Drainage of water in the bath tub was very slow, there was limited mugs and glasses and the outside light was not working so difficult to get the key into the lock

Location was good. Had adequate parking

Stayed in May 2024

It would be good to have a bit more cutlery and plates / bowls in the kitchen. I would recommend installing a dish washer too

The location was exactly what we were looking for - very close to the Harrow Town Centre. Harrow-on-the-Hill station and St. Anns Shopping Centre were a short walk away. The apartment was comfortable. Eunice was very helpful and responsive , and I would like to thank her for all her assistance.

Stayed in January 2024

could do with bed side table with lights. Hair dryer water taps wrong way, confusing.

no breakfast

Stayed in November 2023

One of the bathroom taps was a little loose (easily fixed) and it's probably time for a new sofa or at least some new cushioning as they weren't the most comfortable (but these 2 things did not ruin my stay)

Great location if you want to be outside of the hustle and bustle of the city but close enough to be able to hop on a tube. Quiet location away from the main road but plenty going on nearby to eat out / shop. There's a garden area you can relax in and free off road parking. It was easy to check in / out (lockbox) and great communication with the host. Everything you would need whilst there for the kitchen to cook and eat (pots, pans, cutlery, washing up liquid etc). The beds were comfortable and the rooms were spacious and clean. There's a smart TV with a good internet connection and a nice clean bathroom with a bath.

Stayed in October 2023

Location very good Shops,restaurants, are clse and train station

Location is good

Stayed in August 2023

Trash can in kitchen is ridiculously small, smaller than most bathroom trash cans. No lift. Had to take heavy luggage up one flight of stairs. This is manageable but want others to know of this in case someone has issues with steps. Tube stop is a ways outside of the heart of London. It is far enough out that once you head out for the day, you will not return until the end of the day. I knew this when booking but others may not be aware of this. However, the line is a good one to get to many places easily without having to make too many changes.

Dialog with Host was great. Asked for fans and host willingly supplied fans. Keys easy to get from lockbox. Apartment a good size. Quiet location. Grocery stores and other shopping nearby. Tube stop a 10-15 min walk.

Stayed in July 2023

Would have liked some lamps in the lounge and bedrooms. Blind in bedroom broken so couldn’t open. Some tea/coffee/milk would have been really welcome after a long journey.

Fantastic location for a Wembley Stadium event we attended.

Stayed in June 2023

Traffic quite loud.

Great location for Wembley

Stayed in June 2023

The kettle needs a deep clean. I made us all a brew and lumps of scale fell out. The walls are dirty, and the windows don't close properly. If this flat had some love and attention to detail and a good clean. It could be perfect for a weekend stay over.

The location was perfect for our visit to Wembley. The size of the flat was good.

Stayed in July 2025

The bathroom shower head didn't work, not great when the water comes only from the tap and can't use the shower head.. but we stayed for just one night so it didn't bother us too much.. can be annoying if you plan to stay longer.

Perfect location, big bedrooms, lovely Host, all nice and clean and was very pleased there was a free parking space.

Stayed in June 2025

Very badly Maintenance. Terrible stay and experience. Wi-Fi - initially not working Bathroom - broken leaking water stagnation in Bath tub shower was broken Bed Washing machine was not clean. Pots and pans in kitchen was dirty and smelling. We Decided not to cook. When we checked in the Wi-Fi wasn’t working. After 2 days Wi-Fi started to work. Bathroom was terrible water leaking from the shower when brought it up they repaired it but the shower didn’t work. Last 2 days we couldn’t take a shower. The landlord gave us a bucket. How do we bathe with a bucket in a Bath tub. The beds too were uncomfortable. I WOULD LIKE A REFUND OF MY MONEY. As we have to pay the entire amount upfront before check in and the property was not Upto the standards. Thus I appeal to the management of BOOKING.COM to arrange for a FULL REFUND of my money. Also @Booking.com not sure what is your quality check process to listing a property I think you must really look into it. Cause u am forced to rethink whenever I have to use booking.com again. Especially when the property knew that I am coming for a long stay for over a week they should have checked the apartment. My family and I are terribly upset and have no words to express. Please choose this place only if you have no othrr option.

Location

Stayed in June 2025

It was basic but clean, no complaints from us.

Great location for our trip to Wembley stadium. Near the M1 and local pubs and takeaways within 200yds. Also free car parking.

Stayed in May 2025

if I had to be picky I'd ask for the hot tap in the bathroom to be fixed.

the location is excellent, a lovely neighbourhood, very quiet, hardly any traffic. the apartment is very clean, two double bedrooms with storage, lovely comfy beds with crisp sheets, comfortable lounge with firestick tv, the kitchen is equipped with all you'll need to make snacks or maybe an evening meal should you wish? fridge freezer and a washer are in situ. Nice sized bathroom with shower, towels are provided. we were staying for the fa cup final, it's a perfect location for that or any other event within London via the kenton station, 5 mins away, or uber. all in all it's the best accommodation we've stayed in within the five years of coming down to the smoke, thats including location, cost and comfort, we were even visited by a lovely flock of ring tail paraqueets. Big thanks to our hosts.

Stayed in May 2025

I will visit again. Good stay

Stayed in November 2024

Would I recommend this place? No. Would I stay again? No. The communication wasn’t the best, I had to reach out for check in details at 5pm on the day of our checkin, and they didn’t reply via booking so I had to send a chase via text. The fixtures and fittings in this apartment was nearing on being very poor. The taps were labelled incorrectly and turned the wrong way. The overhead lights were cool white which made it very hard to feel relaxed. There were no lamps anywhere which they could’ve done with littered around, but especially so in the bedrooms. The pillows provided were very flat and the covers looked like it was pillow protectors rather than actual pillow covers. Same for the duvets. The headboards of the bed would freak and the mattress quality was poor, as you could feel the springs and it would creak, so everytime you tossed and turned the other person would feel it. We stayed for 2 nights and had terrible sleep. The sofas weren’t very comfortable either. Not a huge deal ultimately but if we were renting out our space we would’ve invested in better quality items. With everything said, we felt it was very expensive and not very good value at all. We are surprised this place is rated so highly, if you’re thinking of booking please do so at your caution. If we could do it again we’d just stay at a travel lodge.

It had allocated parking which made it really easy for us. The location is relatively quiet and feels very safe to walk around. Walking distance to the city centre and tube stations. It has a kitchen which made it easy if we did want to cook and stay in.

Stayed in October 2024

Clean

Great Location

Stayed in August 2024

Too hot and no fans

Close to the centre

Stayed in July 2024

Just a couple of minor issues - the wash basin taps were loose and labelled incorrectly - Cold is very hot and Hot is the cold one.

We enjoyed our stay in Harrow. The apartment was quiet, clean and comfortable. It was great to have an allocated and easy parking space. The apartment is an easy 15 minutes' walk to the tube station and communication with the host was excellent.

Stayed in July 2024