Was old and tired with fittings and decor needing replacement or upgrade. Especially the kitchen cupboards and bathroom fittings. It also needs a good deep clean. The kitchen did not have sufficient crockery, cutlery or cooking pans.

Location and size of the apartment. The shower was good re pressure and temperature.

Stayed in August 2025

-need a net curtain on all windows -broken shelf in fridge -bathroom needs a bathmat at as slippery thus dangerous -kitchen needs milk sachets for making tea or coffee. Can get from wholesaler eg Booker -a small table to put things on would be good. Can be placed in passage behind bathroom door

There was no breakfast. The location was good.

Stayed in June 2025

The most uncomfortable bed ive ever slept in, and ive couchsurfed on foam mattresses on the floor. Just absolutely horrendous, should be thrown out immediately. Pillows just as bad. Toilet was tiny, as if for a child, bathroom door wouldn't close, half the lights in the apartment don't work, it took 2 days for the heating to start working. The pillows, walls, curtains etc looked very dirty, I didn't trust even the glasses to drink water, i went across the street to buy soap because the one provided was awful. There's a mystery door you can't open that is just someone else's apartment and there's zero sound insulation between the two. Bedroom lights are constantly flickering. I spent every moment of my trip outside, even just walking around to avoid going back here unless it was absolutely necessary. The booking was very specific and clear on setting a specific time of date for the check in but i still had to wait 30+ minutes after 3 phonecalls to get the key. Plan better than i did, book an easyhotel, don't come here if you can avoid it, and if you're the managers reading this, please don't be mad at me, just fix your facilities.

It was well located, in a nice part if town, near public transportation, in a quiet street

Stayed in October 2024

The boiler was in the room & it obviously went on & off during the night. Noisy. Glad we were only there for 1 night.

The location was perfect for our needs.

Stayed in August 2024

It wasnt clean when we got their and they was block mould in the bathroom and it wasnt what we expected

The area we was in was really good

Stayed in August 2024

The shower would overflow if more than 4mins, dinning room/ kitchen lights not working, window hard to keep open in bedroom, bed slightly small for 2 big people needs an upgrade

It was ok size for the price was expecting a bit more, location was not bad for my meetings

Stayed in August 2024

No effort has been made to make the inside of the apartment nice. It is basically scruffy and not very clean. If my wife had been with me rather than my son we would not have stayed the night. With just a little money time and effort it could be greatly improved. No excuse.

The location is great. Close to pubs, restaurants and the tube. Also very close to the Albert Hall and Regents park.

Stayed in July 2024

It was very unclean

The location

Stayed in July 2024

Needed to update room

Close by for shops and train stations

Stayed in July 2024

Terrible uncomfortable bed, 1 flat pillow only per person, dusty, fousty smell, not the apartment advertised in images, no kitchen, only a microwave on a cupboard and a table top mini fridge with mould in on the floor. Only sink was bathroom sink. No table and chairs. A constant noise possibly from boiler. Unfortunately didn’t take pics - wasn’t worth it

Great location

Stayed in July 2024

Poorly presented.

The location

Stayed in June 2024

The apartment itself is definitely not what you go for if you want something fancy. You get what you pay for. Yes, it's super cheap, so take that into consideration. It's not 5 star by any means but that suited us just fine because it's just the place we slept, we didn't spend any other time there.

The location was incredible! You couldn't ask for a better spot.

Stayed in May 2024

Lights are broken in the rooms, dodgy kettle

Location, size, potential

Stayed in April 2024

Cold water, no heating

Location

Stayed in March 2024

Microwave button faulty, dangerous sharp metal bits sticking up out of edge of ironing board - I told check-out staff about these points. No washing-up liquid or dishcloths. Early check-out at 10.00am.

NO BREAKFAST AS IT IS AN APARTMENT. LOCATION FINE, 6 MINS WALK TO Gloucester Road TUBE.

Stayed in February 2024

Uncomfortable bed, not clean room, crooked floor, no safety door, no soundproof

Location, warmth

Stayed in December 2023

Some directions would be useful, and maybe some local info. The guy who met me with the keys could have been a bit more welcoming, and guided me through the apartment.

Great location. The apartment was fine. It just needs a bit of TLC. Clean, but feels a little unloved.

Stayed in September 2023

bed was broken. room not very clean

Stayed in September 2023

Location was good for our purpose.

There was no breakfast.

Stayed in October 2023

The bed was uncomfortable and the dishes in the cupboard wasn't clean.

The location was great close to everything train was a 10 minute walk Hyde Park and Kensington palace a 5 min walk .

Stayed in August 2023

The shower was blocked so could only use it for a couple of minutes before it started to leak out, only one pillow each which isn't the comfiest. No milk for tea.

Amazing location, really close to a couple of underground stations and a few minutes walk from Hyde Park. Busy nightlife on the road nearby but could not hear the noise from inside the room. Comfy bed, modern shower room, clean enough. Towels, kettle, microwave, tv provided.

Stayed in July 2023

It wasn’t clean, we had to ask them to come and clean it as there was dirt everywhere. The bedding and towels were stained. Even after it was cleaned it still had parts that were dirty. They responded after we said it was not clean enough but even after it was supposed to be clean there was loads that you shouldn’t find in a holiday rental. The boiler stopped working on 2 days and i had to reset it twice which took half an hour each time. If they put a bit of effort into this accommodation they would have a goldmine, the surroundings are great.

It was near where we wanted, Hyde park.

Stayed in July 2023

IT wasn' t clean. Mess everywhere :(

Location

Stayed in July 2023

a bit dark due to not working some light bulbs, water in showerroom was caused by blockage.

mini refrigerator

Stayed in June 2023