Room allocated was not ready. Poor furnishings Front of hotel had flashing lights that continued to flash through the blinds into the room all night .

Cheap economy hotel. Close to the City centre. Attentive receptionist

Stayed in August 2025

No breakfast option, vending machine had nothing in, went outside in the morning and saw 3 rats around the streets surrounding the hotel. Location was in a convenient place for us ,but after speaking with locals we were at event they said we were brave to me staying in that area. No decent food places around and as a coeliac person really struggled to eat at the weekend. Would also suggest putting some outside seating on the grass out the front to allow smokers somewhere to go instead of standing at the entrance. It’s a very noisy hotel and we could hear people walking about most of the night. Was it the worst hotel no, was it the best also no and I wouldn’t return unfortunately. It could be a real gem of a place with some love and tlc.

Staff went above and beyond to have our room ready early for us and was clean and bed was comfy for our stay.

Stayed in August 2025

Lots of noise through night from other guests , cold room ,

Friendly lady receptionist

Stayed in August 2025

Inability to come and go without buzzing in etc Smell of the room

En-suite

Stayed in August 2025

Twin room with 2 single beds, one mattress was very uncomfortable as I could feel the springs and I don't think the mattress was hotel standard.The ensuite shower room was far too small to move to towel dry yourself. Car parking was £5.00 per night but was advertised as free parking on Booking.com. No hairdryer was provided and had to leave with wet hair. Also no shower gel supplied, we had to use own gel, forunately we had sense to bring our own provisions. Not very impressed as the main areas of comfort were not addressed or supplied.

The location was ok, and a good supply of tea, coffee and biscuits.

Stayed in August 2025

Location - it was close to the city centre but the hotel was located in a rough part of nrwcastke

Friendly helpful staff, close to city center

Stayed in August 2025

Facilities need refurbishing

Location Staff was very nice

Stayed in July 2025

No breakfast included 30 minutes from town walking

Pleasent people

Stayed in July 2025

noise from traffic

after driving for 6 hours all I wanted was a clean bed and I got that

Stayed in July 2025

The shower cubicle is a bit too small.9

Delayed arriving, but the reception was good.

Stayed in July 2025

location

nothing in particular

Stayed in July 2025

No Air-con, room was tiny and red hot, no bar

The property was value for money in a decent location, not far from the town

Stayed in June 2025

A bit dated and no bar or snacks

Extremely friendly receptionists

Stayed in June 2025

Up long hill from city centre. Staff were nice but didn't know how pool table worked. Second floor in roof very hot with little ventilation. Beds were v hard.

Clean and well run. Helped find safe place for bicycle.

Stayed in June 2025

Deteriorating Condition Uncomfortable Bed Very noisy for traffic when window open and too hot when window closed. £10 key deposit seemed extreme!

Clean room Great price Close to the City Good for bus links to Hadrian's Wall and West

Stayed in June 2025

Dark hall decoration

Location

Stayed in June 2025

The blinds were broken and wouldn't close properly so the sun was blazing in the room from 5am.

Stayed in May 2025

holes in the wall and corners of room, kettle didn't work, extractor fan was loud in bathroom. Some broken tiles in bathroom, shower drain a bit grimy, but rest of bathroom pretty clean, which is good. Room was far too warm with no way to turn the heater off.

Front desk staff were friendly, got deposit back as soon as we checked out. Not too far from the city centre, 10-15 minute walk in a straight line and a 5 minute drive. Rooms were mostly clean. Check in was quick, our group's rooms were placed together. wasn't much noise from other rooms.

Stayed in May 2025

The bed was of poor quality and I didn't get much sleep, felt every spring.

How clean it was.

Stayed in May 2025

Friendly staff. No frills but clean and everything worked. Walking distance to town centre and stadium.

Stayed in May 2025

Not too bad

Stayed in April 2025

It was 30 minute walk from place where I worked.

Staff was very polite and when I ask for something he helped me straight away, solved any problem. It was quiet and warm room. Bonus-car park available. Thank you

Stayed in March 2025

Room was too hot. Minimal duvet

Convenient location for us

Stayed in March 2025

Heating not fully on, room was cold. Don't think the windows are double glazed I could hear all the traffic noise from the very busy main road

Friendly service, received an upgrade room which was unexpected

Stayed in March 2025