Reviews of Grange Hotel 4 stars

Building. Decor. Bedrooms. Cleanliness. Staff were all so welcoming. Friendly. Helpful. Reception staff including Bethany and all others. Bar staff were efficient, friendly and fun. Thank you

Spa could be improved with a refurbishment also.

We had a lovely time! Reception professional staff, clean room, delicious food!! They love dogs. All the staff are kind and helpful. What else??? Excellent 👍👌

The food was outstanding 👌

The room was clean but very dark as it was at the back of the building and I did book for a front view.

Loved the modern rooms, the pool and the staff. Breakfast was lovely and so was dinner in the bar. Amazing value for money - will be back.

Not much around location wise. i would pop to the shop before you arrive at the hotel. A little bit noisy in the morning but than these two things is perfect.

Loved it was beautiful

N/A

Breakfast was well presented and cooked well with a good selection of hot and cold items. Our room was very clean and spacious, it was tastefully decorated. Decor in the whole Hotel was pleasing to the eye and it had a relaxing feeling throughout. Very clean in all areas. Staff very helpful and friendly. Nothing seemed too much trouble to ask for.

I feel a more extensive range of meals on the lounge menu. Maybe extend the cut off time for soup and sandwiches. Bathroom was just a little too small but adequate.

Lovely big room. Comfortable

Nothing to report

The friendly manager and staff really made us feel welcome and special during our stay. It was lovely to connect with other guests about their musical interests around the piano in the evening. The recent refurbishment is a great success - the hotel retains its period character whilst feeling modern and fresh. We particularly liked the spacious bedroom, wide corridors and open public spaces. The food and service in the restaurant were very good and reasonably priced. The hotel is in a quiet, private location but within easy walking distance of the train station, beach promenade, shops and Victoria Hall (for concerts etc).

Our newly refurbished bathroom had several issues. The towel rail had an electrical fault (which was fixed quickly), the shower and bath ran very slowly due to low water pressure and the sink was comically small!

Staff were friendly and very helpful. They moved us to a different room when we requested it for health and safety reasons. We enjoyed some music courtesy of guests who were free to play the piano at the bar and in the lounge where Kam looked after us. The food was amazing!!! Location is ideal to walk into town. It is a lovely place for relaxing.

The steam room needs some attention. We didn't manage to mention it to the staff. Since there are some renovations going on, hopefully, this will be looked at.

Close to town, a short walk away. Room large and spacious. Comfy bed. Staff very pleasant

Room we had on top floor had sloping ceilings and we both banged our head in bathroom. Breakfast tables not cleaned well.

Some of the food on evening menu

The breakfast was poor, hash browns inedible and rest of hot food had been cooked for a long time A bit chaotic in general due to the renovations

Style and cleanliness, And staff

Nothing!

We loved our stay the service, dinner and room were exceptional. This has been one of our favourite hotel stays and we would 100% book again.

Location excellent as well as room decor and size. Good buffet style breakfast with ample choice. We had evening meals in lounge which we enjoyed at a reasonable price Found staff to be helpful and friendly

Very small sink and lack of shelf for toiletries. Lack of seating in otherwise lovely spacious bedroom

Evening meal was very nice but very very slow service. Over 2 hours for 3 courses. Chicken dish was hardly any chicken so poor value for money. All tasted and presented well.

Will definitely stay again. Only issue The room was far too hot even with fan and window open. This needs addressed or I’m sure will get complaints. The decor and refurbished rooms are beautiful. Id advise swapping the painted skirting in the en-suite for tiles. It gets soaked when in the shower and will quickly rot and need replaced. Did notice a few glasses and bottles around the front lawns in the morning after breakfast. A nice touch would be to have these cleared away before guests arrive for breakfast.

Easy access and lovely garden Good food excellent service.

Rooms had low eaves .

Everything beautifully decorated.