Property was very small, doors are not very secure, Street access doors were often left on the jar, they never once cleaned the property or replaced towels in 6 days

Location

Stayed in July 2025

No toilet paper, we told it to the owner and we never got it… The first night, the rooms in front of us made a lot of noises (music, laugh, screams, …) until 4am so couldn’t sleep until this time

The room was good, nice bed ! Location not far from public transports

Stayed in June 2025

Because these apartments are so new this is more feedback than complaints. A full sized bath towel was not provided and I was unaware of this. Make sure there is a bin bag in the toilet bin. I had to message and ask for the wifi, maybe you can have the wifi password in the welcome message or displayed in the room. Also there was what looked like a liquid splash on the wall that needed to be cleaned :)

The staff were so lovely and made me feel really looked after and safe. The wall plugs were great as I didn't have a UK adapter but was able to just plug my cord into the wall which was amazing! The bed was so comfortable and I had such a great sleep and the room was a decent size. I also had accessibility to a washing machine and dryer and there was a full kitchen available to use too.

Stayed in June 2025

Not necessarily a bad point depending on what you are looking for, but it's all self check in and check out. There are no keys to access the building or rooms, so I had to be called or texted all the codes to get in, which felt rather odd and made me slightly uneasy on how often they changed the codes. Overall, it just felt unfinished and a bit unclean. I booked three rooms for myself and friends and one of the rooms wasn't cleaned when we arrived. There was a takeaway bag with a mouldy banana in there and the bed was unmade. I called Sam about this and he got a cleaner round to sort it out, which they did. There were also some small stains on the bed covers. There were no bulbs in the side lamps and no general bins in the rooms, apart from a small metal one in the bathroom. Each room only had two towels, which wasn't great for two of my friends who shared a room, but they luckily bought their own towels. There was no bath mat either, so you'd probably have to use one of the towels for that. The kitchen was nice enough, but we ended up getting our own bin liners to change the only bin in the kitchen as there were none anywhere and the bin was quickly filling up. There were enough plates, cups and some cutlery, but only one fork. The tea towel that was there didn't look clean, so we had to use another clean towel to dry any of our washing up. The pub underneath is currently being renovated, so there was some banging and drilling noises, which may put some people off, but it's understandable. I understand it may not be practical, but not having a front desk of sorts made the whole check in/out process lack that personal touch and made sorting out our issues more awkward. When I booked, it was £150 a night per room, which isn't great considering a Travelodge or other hotel is about the same or a bit more, but at least you know what you're getting with those kinds of hotel chains.

The location was good for what we needed, as it was a short walk to the event we were going to and close to the tube station. I'm only rating this higher than what most would due to how convenient and close it was to the event. The bathroom looked newly installed, with a nice toilet, sink and shower. A TV in each room was a nice addition. The bed was also surprisingly comfortable and the room had remote controlled blackout blinds. The host, Sam, was pleasant and helpful with some of the issues. There's a shared kitchen/dining area which had a kettle, toaster and nice fridge, but completely understand some people not liking this at all. The WiFi seemed to be fast and stable.

Stayed in April 2025

There was no soap in the washroom no footwear. No hair dryer in the room. The lamp was not working. The pictures shared and the real room was slightly different. Towels were of very low quality.

TV

Stayed in April 2025

There was no lift

The reception was good, customer service 100

Stayed in December 2024

Got left out in the street at 11pm at night due to a overbooking error which meant we had to stay up all night lurking unknown areas in London until the morning

Nothing !!!!!

Stayed in August 2025

It could just do with tea making facilities in the room! Although there is a kitchen available •.

The room was so clean and modern. it’s very basic but it’s ideal if you just want a room for the night. The bed was really comfortable and the location of the property is a 12 min walk to the underground. The area was peaceful and I didnt hear any noise from the bar below or any other residents. My room had a private bathroom which was stocked with everything I needed. Sam the owner was very helpful and always available on the phone

Stayed in August 2025

Scam likely people please beware as I had to learn at my own expenses smh !

Stayed in July 2025

We have no complaints whatsoever so ever.

Very clean. Loved the full kitchen so if your on a budget was easy to shop and cook meals. Just round the corner from the main road bus stop too. Staff were amazing and always at the end of the phone or downstairs in the great little bar to help. Bar offered 2-4-1 cocktails from 12-7 during the week and 12-5 at the wknds. And they are very nice. Owner of the property is a great guy who will help where ever he can. Very comfortable room. We stayed as mum was in hospital having major surgery and staff always asked how she was each day. Even the owner. Made us feel very at home. Locals are a great bunch too. It’s a little gem here. Will most definitely be back.

Stayed in July 2025

Very unsafe property. A member of staff from the bar next door helped us enter the property not the host! The member of staff who helped locked our room door and showed us how to lock this. When we went to re enter our room a few hours later after going out and about in London, our room door was unlocked and door was ajar. I spoke to the host to inform him we were leaving due to this and other issues, including reviews online about drugs, unsafe, many other issues - feel free to have a look at other reviews. I highly recommend you do not stay here. I had a friend with me who was 18 years old and our parents were very worried and concerned about us staying here so we left. Host unhelpful with this and brushed off concerns.

Stayed in June 2025

The owner of the Inn is a wonderful person. Despite the difficulties, he reacted quickly and solved the problem. Great contact. The room was clean, well-kept and well-equipped. Towels, shampoos, soap, hot water.

Stayed in June 2025

No toilet paper on checkin, one towel for two people, stains on floor thick layer of dust, walls paper thin kept up till 4.30 am due to thin walls. Unsafe property - situated in the middle of an estate, the other guests propped doors open and had a code to get in to building and rooms, was assured these were individual had a man come into the room in the middle of the night!!

Stayed in June 2025

The room was not the same shown in the pictures. The room I booked via booking.com was allocated to someone and hotel staff offered me to take another branch of the hotel. There was not any lift or shuttle between the branches and they took me there with their own car(which was not safe). The location of the second branch is 20mins far. The room was not good and poor quality. Even if I paid around £90, I realized the room price of the second branch that I stayed is £59. This is not good and type if fraud. Hotel staff is not kind and they are too rude. I really do not suggest anybody to book this place!

I liked nothing!

Stayed in May 2025

The total confusion where to go . Location middle of nowhere, 15 mins on the bus from tube station. And the room is so tiny no room for 2 people.

Nothing

Stayed in May 2025

I was quite pleased with my experience.

The place was clean, quiet, and comfortable—perfect for a short rest. Also very informative instructions.

Stayed in April 2025

No problems, very helpful staff. Easy access and peaceful area.

Stayed in March 2025

Nothing. All the rooms are clean, very polite and understanding staff members and everyone keeps to themselves. I have no problems at this venue and will continue to come here!

Stayed in April 2025

Our stay was sadly disrupted by a number of other guests (and probably people not staying too) who stayed up very late into the night (6am…) taking drugs and being loud. There are no staff on sight so it didn’t feel safe or that there was anything we could do. We got very little sleep and will endeavour to look elsewhere in the future.

Stayed in March 2025

It wasn’t clean. There was rubble and cigarette butts in the bedside drawer, hairs on the bedding and no bulb in the bedside lamp. The place had clearly recently been finished but not cleaned well. The place had been vacant for a while I think, or cleaned in haste. Not great value for money, even with London prices.

It was close to where I needed to be and low fuss. The coded doors made me feel safe in an otherwise less safe area and the design of the place was interesting.

Stayed in March 2025

Communication before arrival would have been welcome from the site host. An information package/email with details of codes to access the building instead of having to chase someone down to let me in. There were no towels and I had to request these to be dropped off late evening. I had to constantly ring to get codes to get in the building and information about how to lock my room door to feel safe. The location is not the best and external appearance is a building site as work is still be undertaken.

The room was clean and so was the bathroom, the shower was reasonable. Sam the host was contactable and did as he said he would but this could have been smoother. Building being renovated to a good standard.

Stayed in March 2025

If I had to complain about something, it would be that there was no place to hang anything, not even a jacket. This was a small room, perfect for solo, but two people would be cramped.

Staff was super friendly and very responsive to requests. The room was newly renovated and immaculate. Next to a small park where dogs can go for walks.

Stayed in March 2025

The blinds in the room were blackout but one didn't work and the other was very stop start with the electric control. Also didn't quite fit the window recess so light still came in. But I appreciated the thought of making it as dark as possible.

Location, price and ease of entry.

Stayed in March 2025

a new decorated property which is still under decorating. the smell of the room is like shit and very suffocating. the main door code system is not sensitive at all which means you have to put the code several times until the door is open. the dust on the bed sheet is HUGE OH MY GOD .

Stayed in March 2025