Nothing. Will definitely be back.

The location was excellent. Beautiful building with lovely bedrooms and great attention to detail. Friendly helpful staff. Dinner was really good as was our lovely breakfast. Great central location for exploring the town and surrounding area.

Stayed in August 2025

The 42 steps to our room might be an issue for some people but we were ok with it.

It’s quirkyness and its uniqueness, the way it has been kept to fit in with the history and culture of the old town . The young staff were superb and attentive at all times and the food was great.

Stayed in August 2025

I loved everything! The only thing I can imagine being a negative is that it may be difficult for people with mobility issues. Most if not all rooms are only accessible by stairs. The property has at least 3 adjacent buildings which do not interconnect, so my friends and I would have to walk to each other’s building if we needed to get something from the other person. The Telford room has a REALLY cool setup with the ensuite bathroom but it does involve going down then up two very short flights of stairs to go to the bathroom. It’s quirky and fun but not great if you struggle with stairs.

Everything! I fell completely in love with it. Location: It’s very conveniently located within the Conwy walls, close to all the shops and restaurants. There isn’t parking at the property, but there are many car parks nearby including a long-stay one that is free of charge on weekdays. Design: they did a fantastic job decorating. The front of the house is covered in greenery which makes it super eye-catching, and the outdoor deck area in front of reception is so charming! It makes people excited to check in and stay there. At least part (if not all) of it was converted from an old church, and it’s evident in their gorgeous Hidden Chapel restaurant and the rooms in the adjacent building. I stayed in the Telford room (standard king) which was a top floor room that was decorated to look like a bedroom in a church attic, which it essentially was. Restaurant: the Hidden Chapel restaurant isn’t open every day of the week (except for breakfast for B&B guests only) , but we were lucky and happened to be staying on a day it was open. There was live jazz music too so it was lovely. The food is really good, rather pricey for what you get but very tasty. Facilities: My room (Telford) was really well-appointed despite not having a lot of floor space. I had a small open wardrobe with hangers, a desk and chair, a tv, a mini-fridge, an electric desk fan (VERY much appreciated!) and a set of shelves. There were power sockets and reading lamps on either side of the bed along with surfaces that serve as bedside tables. There was shampoo, conditioner, and shower gel in the bathroom, as well as hand soap and various amenities (cotton buds, cotton pads, ear plugs). My friends stayed in the Lilly room (twin beds) in the next building and it had similar facilities.

Stayed in August 2025

There are no negatives about the hotel, just be prepared to walk 5 minutes to/from parking. The hotel is in a little side street and all roads within the town walls are very narrow. Parking is just outside the walls. I would suggest dropping luggage first and getting instructions to the parking. Finding a space is easy

The location is excellent, right in the centre and 5 minutes walk to the castle. The hotel is an amazing building with the restaurant being in a chapel, which has a real atmosphere. The room was modern and spotlessly clean, small but beautifully formed as they say. Breakfast is preordered and served quickly and efficiently.

Stayed in August 2025

Location

Great all round

Stayed in August 2025

Nothing to not like

Authentic and clean

Stayed in August 2025

Nothing , we will definitely return again and recommend this unique bed and breakfast .

Full of character ! The rooms were exceptionally clean and well furnished .

Stayed in August 2025

Parking on site, our room was spacious, there is a lawned area to sit and also a comfortable area in the main house.

Stayed in August 2025

Nothing. Perfect

Everything. If you’re wondering whether to stay here, don’t. Just go ahead and book now.

Stayed in August 2025

Very little to criticise. The decor of the room was only spoilt by the off the shelf "Mind Your Head" sign on one of the beams. As a graphic designer these things always upset me and could have been much more tastefully done in keeping with everything else. The toilet seat wouldn't stay up - again a very minor point and easily resolved. Our only real disappointment was that the menu in the in-room information guide bore no resemblance to the actual menu in the restaurant - we were told it was a sample only but it did not say that in the room.

This is a beautifully appointed hotel/B&B in a fantastic location. The rooms were very tastefully decorated to a high standard and the facilities were exactly what we would want. We were in one of the loft rooms of the Hidden Chapel and the view from the velux windows was truly spectacular, taking in the town, the estuary and the castle in one sweep. Breakfast was very good as were the staff, with excellent service levels. The outside seating area of the bar was very nice indeed on a summer's evening. I've been to Conwy on business several times over the past two years and am gutted that I have only now discovered this cracking little hotel.

Stayed in August 2025

Room was superb. Decoration wasn’t to my taste, but that is not an issue with room, more my taste. The hidden Chapel restaurant exceeded my expectations massively. The food was simply excellent and I very much enjoyed the ambiance of the former chapel. The live pianist was a lovely touch.

Stayed in August 2025

Booked last minute as the tent failed and felt like we had stepped into luxury. My new favourite hotel in the whole of conwy. Absolutely beautiful

Stayed in May 2025

Parking

The location was perfect and dinner at the Hidden Chapel was excellent

Stayed in August 2025

Everything was fine for us although a covered area for bikes would have been nice had it rained (luckily it was a dry night).

The location was perfect for us arriving in Conwy by bicycle and for looking around the heart of the town and its historic buildings. The chapel itself provides a fabulous lounge area, bar and breakfast room. Stunning with gentle music playing this was a superb area to relax. Our bedroom was not big but it was immaculately clean and well presented and had everything we required. Comfy bed. The breakfast was excellent. I think a new staff member was serving our breakfast and she had a very attentive and happy disposition which was a joy.

Stayed in August 2025

This is feedback only. I was in a ground floor room and the only window that you could open ( to cool the room) was open to potential intruders.

The quality of the conversion whilst retaining the original chapels features

Stayed in August 2025

Nothing

Fantastic

Stayed in August 2025

Room was lovely but was a little cluttered/ we stayed one night so it wasn’t an issue but a longer stay would have been a little annoying

Cute town, cute building, comfy bed

Stayed in August 2025

Very mindful personel, with the man at the front desk being very helpful in letting us know about where we could find free parking. The room was incredibly clean, like a 20/10 for cleanliness. The breakfast seemed normal on the menu, but the food was prepared absolutely incredibly, fantastic breakfast. And also the bathing accessories were very high quality for a hotel

Stayed in August 2025

Downtown. Good breakfast.

Stayed in July 2025

The room was a little small

Food and service was excellent

Stayed in July 2025

Quirky unusual property and room layout! Very atmospheric and different! Good customer service

Stayed in July 2025

Great location, very clean, nice staff.

Stayed in July 2025

It was beautiful and very clean and they have thought of everything. Lovely room , bar and restaurant and outside seating area. We will definitely return

Stayed in July 2025

Comfortable bed, great bathroom loved the light-up mirror with magnifying section.

Stayed in July 2025