Room was a little dated and the carpet had not been hoovered between guests as there was biscuit crumbs and other bits on the floor when we arrived. Apart from that it was a good break.

Convenient location as only a 5-10 minute walk into the town centre. Pool and gym were good.

Stayed in September 2025

We shouldn’t have been to polite and carried on eating our evening meal, then asked why my steak wasn’t eaten, very tough for a sirloin, went back next night , we again was polite my partner’s battered fish was soggy, but my sea bass was lovely.

Clean,friendly staff ,good breakfast,couple of issues with evening meal,a little quiet for us but overall we had a good stay.

Stayed in September 2025

paying to park

nice staff very friendly

Stayed in September 2025

No view except for Aircon units and kitchen ventilation. Limited drinks in the room.

Good parking Availability of the restaurant. Nice food in the evening. Closeness to the ferry port (30 mins) Nice bathroom.Small but sufficient.

Stayed in September 2025

Tbh nothing brilliant stay all staff friendly nothing to much trouble

3 families all stayed really enjoyed our stay definitely come back children.all loved the pool

Stayed in September 2025

Unable to get a spa booking.

Clean

Stayed in August 2025

Swimming pool Bar Food Room

Stayed in September 2025

Friendly staff, nice and clean, lovely garden and pool

Stayed in August 2025

Drinks at the bar are a tad expensive. £10 for 2 bottles of beer and £17 for 2 cocktails... other than that, it's great!

I absolutely love the downstairs spa area, which is why we booked to go again. So relaxing with pool, sauna, jacuzzi, aromatherapy room, relaxation room, and £15pp for the spa for your stay if under 2 nights, but it is so worth it to unwind. And £5pp for a robe if you want to walk around and not worry about changing. Nice having a checkout at 11am too giving you more time in the mornings. The outdoor area is lovely to sit in the sun with food/drinks. The breakfast is also yummy - buffet style full English and continental, so make sure to add breakfast. 10 min walk from shops, restaurants and town centre, around 20 min walk to beach and amusements. Helpful and friendly staff, they even looked after our luggage whilst we ventured into town. Highly recommend for one or two nights - great facilities and nice modern decor downstairs. Rooms are clean and spacious. We went superior this time for the big bed and rainfall shower. Would go back a third time. It has our hearts.

Stayed in August 2025

Pool rules with children

Friendly staff nice pool and food

Stayed in August 2025

The family room we got (called "superior"!) was in fact a double room with two additional beds packed inside - they took all the free space and made the room uncomfortable. Bathroom in poor condition (e.g. door, toilet flush). No room service during 5 days of our stay!

Great location, decent price, nice and friendly staff, tasty (English) breakfast, the access to swimming pool, well-equipped bar.

Stayed in August 2025

Area around the spa not kept clean, stairs down to spa need a good clean, location is ok but about 15 minute walk to the town and 10 minutes to the beach. Room very small, not much space around the bed

Staff friendly, spa was nice, bed comfortable

Stayed in August 2025

The rooms are a little dated and need freshening up. The breakfast menu is quite limited

Our room was spacious, it was a superior family room. The bar and breakfast area is very nice. And pool Was great for our kids. The location is great too. The staff as were excellent and accommodating.

Stayed in August 2025

Spa area and the staff were friendly

Stayed in August 2025

The breakfast was OK, definitely could be better. Although we parked next to the hotel there was lots of broken glass on the floor so not sure how safe it would be to leave your car over night. When we went swimming it was lucky that there was only one other family using the pool otherwise there wouldn’t have been much space as the pool isn’t huge and the room is so hot, we used it on a cloudy evening, I’d imagine it would be unbearable on a hot sunny day.

Superior family room was spacious, we had a double bed, sofa bed for our teen and an extra single bed for our younger son. It also had aircon but we didn’t need to use it. The location was close to the town centre and Bournemouth beach. Swimming pool was clean, there were lessons going on when we used the pool but half of the pool was still available to swim in. Parking next to the hotel was free on the side road.

Stayed in August 2025

Our room was comfortable but looking a bit tired.

It’s in a good location just a short walk to Durley Chine beach. The bar and restaurant are very nice and there’s a lovely outside space to sit and relax.

Stayed in August 2025

Shower pressure was lacking, but not enough to really complain about.

Very welcoming staff and great Spa, however ever I would like to make a suggestion;- paint clouds or stars on the ceiling to boost decor, also the view of the fire exit from the jacuzzi could be improved with a little thought. Steam room needs to be hotter.

Stayed in August 2025

I Travelled to UK 🇬🇧 Bournemouth top ttend my UK 🇬🇧 Bournemouth KC Dialysis Machine Unit Sessions and I will plan towards booking 👍 for a 1 week stay in the 2nd week of December 2225 Subject to no UK King's College Hospital NHS Foundation Trust no appointments over this period.

Stayed in August 2025

Room had no air conditioning. Fan supplied but not adequate

Facilities and good food

Stayed in August 2025

Unfortunately I will not be visiting Bournemouth again. It is now not safe, the amount of non British walking around everywhere and covering the beach, leaving rubbish everywhere, parents having to take their children off the beach because of this. Such a shame whats happened to Bournemouth.

The hotel is fine. Slightly dated rooms.

Stayed in July 2025

The room was small and very warm .Windows only open slightly good thing we had a fan. Bathroom was also.small toilet in between bath and wall felt very claustrophobic.

The food was excellent presented well and a good choice .The spa was small but good value at £20.Swimming pool average size and heated. Garden area good size plently of room.

Stayed in August 2025

No air conditioning in the room only a fan to hot

It was OK

Stayed in August 2025

Our room did not have a bathroom door as part of the design which was unexpected. The room was also very hot and we had to use a fan all night - which is due to old building during hot summer weather. And I would say one biscoff as a snack offering for the instant nescafe coffee in the room is a bit cheap for the price.

Nice old hotel with some great facilities and good breakfast. Cool leisure pool as well.

Stayed in August 2025

The bedrooms are a little too small and need updating. It was a hot week, one fan provided, but could not sleep for 3 nights due to no air in the room when showering just made the room hotter

The facilities are excellent, ambiance in dining area bar lovely. Excellent garden area, swimming pool and spa facilities.

Stayed in August 2025