Would have expected a bath at the price

The restaurant and the chef were accommodating and my meal was outstanding.

Stayed in June 2025

Modern trendy and great location

Stayed in July 2025

NOTHING - ALL GOOD

LOCATION - INCREDIBLE ROOM - GENEROUS, ALTHOUGH NOT IN MAIN HOTEL, ACROSS THE COURTYARD... BUT A LARGER ROOM SO...

Stayed in June 2025

The staff was incredibly friendly and helpful in every room. Rooms were beautiful and spacious. Breakfast was great . We loved everything about this property!!

Stayed in June 2025

It’s our 5th time in London and the 2nd time at this hotel. This time our son joined us for a soccer game. The hotel is perfectly located, highly designed, very nice and large rooms, but on top of all is the service. The team is very attentive, high level of hospitality, very professional concierge team, and can’t finish this review without mentioning the exceptional service from Ayman, who was one of the breakfast staff. From the very first day, he welcomed us with a warm smile, and we were shocked he remembered us from our last visit (2 years ago!). In the following days, he remembered our preferences, anticipating our needs before we even asked. His personal touch, kindness, and professionalism made every breakfast a real pleasure. Ayman truly adds to the welcoming atmosphere and high standards of the hotel. Thank you, Ayman – you made a difference!

Stayed in May 2025

Everything

Everything

Stayed in May 2025

Obnoxious check in staff. Manager thinks she’s Jlo

Manager on reception Janiter is the angriest most aggressive woman on the planet. We left. Rude and looks down on you even though the price of the rooms or maybe it’s because we’re Liverpudlian whatever the reason I will not be returning. Despicable shocking

Stayed in April 2025

Could do with a kettle in the room, although not to much of a problem as we only stayed one night. Breakfast was slightly over priced for what you got.

Excellent hotel, in a brilliant location. Staff were friendly and helpful and the room was amazing.

Stayed in February 2025

concierge at night told us the rooftop terrace was closed...don't be fooled, for hotel guests it's open all night.

great staycation

Stayed in November 2024

I find the service charge and prices of food and drink need looking at. Staff need to inform the customer of the high service charges

Quirky unique and stylish

Stayed in February 2025

Beautiful hotel in a great location. Lovely staff, so kind and helpful. Very comfortable room and extremely comfy bed.

Stayed in January 2025

Little pricey but the standard of the Hotel and the excellent staff justify the expense.

Beautiful Hotel with excellent staff. Great location in the heart of Soho. Rooms are comfortable and faultless. Love this place.

Stayed in January 2025

We just wished we'd booked a longer stay to enjoy it more.

It was the touches of hospitality that wowed us. The extra bed was made for our 3 year old daughter and they left a children's book for bed time stories. In the bath room next to our bath robes was a smaller bath robe and slippers just her size. She felt very special wearing this.

Stayed in January 2025

Beautiful hotel, great service, excellent food!

Stayed in January 2025

All good.

Excellent service, friendly abcc DC helpful. Quiet and comfortable room

Stayed in December 2024

I think you should consider putting a coffee machine in the room as it was frustrating have to call room service.

A fantastic hotel with an exceptional team of staff.

Stayed in December 2024

Unfortunately, there's a lot of outside noise so it was difficult to get to sleep until after 2 am. I understand that because of the location, in future, I will try to request a higher level floor as I was only on level two

Nearly everything

Stayed in November 2024

I cannot think of one negative thing to say

Staff are so welcome. Rooms are sublime. The concierge runs the show. He knows everything and is so nice.breakfast was so good. Every detail thought of

Stayed in December 2024

The price is a little on the high side when comparing with the sister soho hotel a few blocks away

Everything

Stayed in November 2024

Breakfast was great! Lots of arts, easy access everywhere, you can enjoy all the theatre within walking distance, friendly staff...

Stayed in November 2024

A little noisy, very very busy

Location, the breakfast, the staff!

Stayed in November 2024

We found the bed a little hard

Super quality. Wonderfully quirky interiors, comfortable library for enjoying a drink and rest, beautiful large room and bathroom with everything we needed. Great location, tucked in a pretty courtyard

Stayed in October 2024

I would expect more in terms of service for the price of this hotel.

It is a very luxurious and modern hotel with excellent location in Central London. The room was comfortable, beautiful and colorful. The other area I enjoyed a lot was the library of the hotel - we spent a nice evening with friends in its very cozy and elegant environment. The dinner in the restaurant was exquisite - I do strongly recommend it.

Stayed in October 2024

The gym, which is a bit on the small side for a hotel of this size would benefit from an investment in some more uptodate equipment. This is a very minor quibble.

My favorite hotel in London. Its an oasis of comfort, luxury and calm in one of the busiest areas of London with great access to theatres, shops, restaurants, tourist sites and the City.

Stayed in September 2024