41-53 Prehen Road, Derry Londonderry, BT47 2NH, United Kingdom
#9 of 16 hotels in Derry Londonderry
Guests' ChoiceBased on 1378 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
8.3
Facilities
8.6
Staff
8.9
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 29 August 2025
Janet
United KingdomRoom was very warm at night. Insufficient tea, coffee and milk.
Spacious room, friendly and helpful staff.
Stayed in August 2025
Reviewed: 27 August 2025
Gale
United KingdomThe hotel was faultless.
Fabulous staff at reception - really helpful
Stayed in July 2025
Reviewed: 26 August 2025
Pattison
United KingdomEvening meal snd breakfast were very good. Library Bar was excellent.
Stayed in August 2025
Reviewed: 21 August 2025
Jon
United KingdomNo air con (or if there was, it wasn't available or being used). This meant the hotel and the room especially became very stuffy, even in mild temperatures. Kettle in the room didn't work. Not a huge deal breaker, but just something that should work. Lastly, one of the reception staff was abrupt with us for no apparent reason. We were asking for a taxi, but the hotel has a service setup with a local operator, so it wasn't exactly an unreasonable request.
Bar area was elegant and the staff there were really friendly (one particular member of staff was really good, looking after us after there was a delay in the kitchen meaning we couldn't order food for some time). Rooms were surprisingly quiet despite it being on a main road.
Stayed in August 2025
Reviewed: 19 August 2025
Charles
United KingdomThere was no bath in the room was my only fault
Room was lovly modern comfortable price was good staff were nice and easy to deal with
Stayed in August 2025
Reviewed: 19 August 2025
Debra
New ZealandA fan may be useful if a heat wave next year
The decor and rooms comfortable, clean. The staff friendly and very helpful. Meals lovely Good value
Stayed in August 2025
Reviewed: 19 August 2025
Chanel
IrelandOnly problem I had with the room was it was super hot. Had to sleep with duvet off me.
The hotel is absolutely superb really enjoyed it. When I checked in I was greeted by the most loveliest receptionist unfortunately didn’t get her name but she was blonde with glasses absolutely pleasure to deal with. The room was beautiful and the bed was so comfortable will definitely stay again
Stayed in August 2025
Reviewed: 15 August 2025
Mary
United KingdomBreakfast this morning, the fry and coffee were cool, definitely not hot. There had been a bus tour group in and although we were down in good time for breakfast, we felt we got the leftovers.
Lovely hotel, well decorated, very clean and close to Derry. Spacious room and nice touch, jars of water. Plenty of parking. Evening meal was excellent and our server was Leanne who was so very nice. She is an asset to the hotel. Breakfast grapefruit segments were lovely.
Stayed in August 2025
Reviewed: 12 August 2025
Joanne
IrelandBreakfast was good, plenty of choice from hot food to continental
Stayed in July 2025
Reviewed: 9 August 2025
Maria
Greece-hot water was an issue -cleanness in the breakfast amenities could have been better -bit noisy due to proximity to central road
The hotel is old, but still try to keep up with current standards. Quite good for modern standards.
Stayed in August 2025
Reviewed: 9 August 2025
Sean
IrelandNothing
Clean and comfortable Good location with plenty of parking
Stayed in August 2025
Reviewed: 3 August 2025
Chris
United KingdomNothing
Everything was good
Stayed in August 2025
Reviewed: 1 August 2025
Gina
United KingdomVery noisy road beside hotel
Stayed in July 2025
Reviewed: 24 July 2025
Spencer
United KingdomLack of teabags, and difficulty getting them Thought I'd booked a hotel in Derry - it isn't really Food was overpriced
Bar staff very friendly Room very comfortable Good position, if you like walking
Stayed in July 2025
Reviewed: 6 July 2025
Laura
United KingdomCoffee in the bar a bit over priced. No gym, pool or spa.
Staff were all very professional and friendly even when rather inexperienced they were polite at all times. Beds and pillows comfy and facilities clean.
Stayed in July 2025
Reviewed: 29 June 2025
Mccullough
IrelandAs above
I have been using the Hastings group of hotels for years and at the Everglades a number of times. On check-in told reception, I had a reservation. She could not find my booking. I should her my email to confirm the booking but still after a long period of time she said I didn't have a booking. It was resolved eventually after it was discovered my first name was put in as my surname. We had booked a double bed, and the room had two single beds. We were disappointed. I was ok with that, but my wife wasn't. It wasn't resolved. I guess it was all due to an exceptionally busy weekend.
Stayed in June 2025
Reviewed: 27 June 2025
Margaret
Isle of ManVery good
Stayed in June 2025
Reviewed: 11 June 2025
Grace
United KingdomGood offer and food was very good.
Stayed in June 2025
Reviewed: 8 June 2025
Nicola
United KingdomIt was very noisy at nighttime. The pipes woke me ho several times and there were lots of door slamming so I didn’t really have a good nights sleep to be honest, sadly!
Stayed in June 2025
Reviewed: 7 June 2025
Mcgreevey
United KingdomGreat price for the quality of the hotel
Stayed in June 2025
Reviewed: 5 June 2025
Stephen
United KingdomBreakfast wasnt the best.
Hotel was clean and staff were friendly and happy to help.
Stayed in June 2025
Reviewed: 3 June 2025
Emma
United KingdomWould of liked a welcome pack in the room. Stairs on the way to bedroom could of done with a hoover.
The chilled atmosphere, the seats in the foyer were great, food was lovely, bedroom was clean and tidy with a comfortable bed.
Stayed in May 2025
Reviewed: 2 June 2025
Eugene
United KingdomView from room
Staff were very friendly & welcoming
Stayed in June 2025
Reviewed: 19 May 2025
Aisling
Irelandslightly pricey bar food menu
Beautiful hotel, loved the pianist in the lobby. clean and comfortable room with huge bed. Good breakfast and dinner. friendly staff
Stayed in May 2025
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